Dr. Lui has basically saved my life. After years of battling Depression, and medications that gave me horrible side effects, Dr. Lui guided me through qualifying for TMS. Once the treatments began, things got better almost immediately. The staff were wonderful--every time I came in they greeted me by name and were exceedingly kind. The TMS technicians were all friendly and wanted to be sure they were doing the best they could to help me through the process. They were more cautious about the levels of stimulation than I needed them to be, but I appreciated it, and they listened when I told them they could go up in intensity sooner than they had thought. I'm now 8 months out of treatment and still doing well; my Depression hasn't recurred and I'm making changes in my life that are making me much happier than I had been. I meet with Dr. Lui every couple of months to check on how I'm doing; so far everything is good. The team at MHS gave me a second chance at light after years of dwelling in darkness. I appreciate them so much. read more

Whatever you do, DO NOT speak up or advocate for yourself - their fragile egos cannot handle anyone who questions their course of treatment. These providers are fresh out of school (or still in school) and they have zero experience. They come at you with the little tiny bit of knowledge they have and expect you to fall in line. It doesn't matter if their recommended course of treatment makes you even more suicidal, or endangers your health. YOU WILL DO WHAT THEY SAY! Or they will fire you as a patient. Yes, they will drop you without notice, citing 'therapeutic misalignment' as the reason. They will eliminate you without med refills, without notice, without a bridge to further care and without any concern for your health. They way they treated me was so bad, I filed a formal complaint with the California State Medical Board. If you have ANY OTHER OPTIONS, please utilize them and avoid doing any business with Mindful Health Solutions. And don't even get me started on their billing department. That's a whole other review. :( read more

MHS has been a great help thru a difficult time. Would recommend Ms. Ana Camacho Sanchez to anyone needing assistance. She is thorough and very knowledgeable. Most importantly she cares about her patients and does her best to help during the hardest of times. I am very grateful for her, and the staff at Mindful Health Solutions. read more

Thanks to the care and treatment administered by the Mindful Health Solutions Team, my wife has improved substantially under the care of Anna Sanchez. Anna took an interest in my wife from a cultural perspective which was in my opinion an essential aspect to her recovery. Over the approximately 1.5 years of treatment, I cannot recall a negative experience. The technicians were and are very kind and caring individuals ( I apologize in advance if I have the name misspelled), but Kiera was a genuine pleasure to work with and we enjoyed our time spent with her. That's not to minimize contributions from other Techs we interacted with they were all courteous caring and kind. Anytime you walk into an establishment, and they greet you by your first name one immediately feels nurtured and cared for. I want to thank the young lady who seems to manage the front desk for creating a climate that is welcoming and comforting. I know that her contributions to the organization runs deep as she helped with my wife's remapping which was key to our overall experience. The type of care that my wife received was cutting edge in terms of technology employed to treat anxiety and depression, thank you to the team for employing it. Today was our final treatment day and again I want to thank you for your efforts in restoring some sense of normalcy for my wife and her extended family. The session was closed out beatifically by the staff and will not be forgotten. P.S. the reason my wife is not writing this is because her primary language is not English. Be well and thank you MHS staff! read more

Staff is very rude and unprofessional and condescending and for saying something about this and saying I was going to file s complaint for cancelling all my appointments with attitude rather than helping me resolve a one day conflict, they the made up a false narrative about "name calling" not even in my vocabulary or level of integrity. I will now be bringing s witness to all my future appointments. Not great for mental health and willfully violating HIPPA. read more

I have been an esketamine patient here, visiting every 2-3 weeks, for almost a year now. Dr. Garner was my initial assessment doctor; unfortunately, he joined Sutter after half a year of care. He is an amazing doctor who treats you like a friend. The treatment process is smooth, and the nurse practitioner is kind and attentive during blood pressure checks and drug administration. However, the phone number provided is extremely difficult to use for scheduling or canceling appointments. Additionally, the portal didn't allow me to view my schedule until very recently. In the past, I had to visit the nurse's office in person to confirm my appointments. Overall, it's a good place for medication management or esketamine treatment. read more

This office can't keep a story straight, will flat lie on your records and other documents and they have providers that have no issue leaving patients without care at any moment. Getting 3 different stories from 3 different people seems to be standard practice. Keep in mind,you could be left with more mental health struggles due to the lack of professionalism and disorder in this office then left to fix the mess on your own. Going to this practice is risky. They absolutely have the potential to cause harm. A mental health facility shouldn't cause constant chaos, turmoil and stress, and stigmatization of mental health care, but they in my experience have done just that. My stress level is certainly higher than normal whilst trying to deal with their chaos and never ending changing stories here. This is not a calm healing environment in any way shape or form. It's more of a rollercoaster with no clear direction. read more

Dr Garner has, since the last update, left the practice and the experience I had with the first practitioner is repeating with the person I was reassigned to. I can't say I am happy and I don't find the care or concern that I was getting with Dr. Garner with this provider. He is nice, but not attentive. I keep trying to give him room to grow, but I feel myself slipping backwards into depression and I have to admit I am in search of different options at this point. I want to continue with ketamine/esketamine treatment, but if things don't feel drastically better soon, I can't see the point in pursuing this any further with MHS. I don't feel seen and I don't feel heard any more, the two things that lead to healing for most people. read more

The doctors and the techs provide excellent care. TMS honestly changed my life for the better. The support/care that most of the staff provide is top notch. There is one staff member, I am not sure if she is a receptionist or scheduler, who has a bad attitude and could use some customer service training. I could make my appointment because my car would start. She was hostile and insinuated that I was not telling the truth. Trust me when you are struggling with depression that kind of interaction and stress is not helpful. read more

Unfortunately I'm more stressed than ever now. My first appointment cut off before we made a plan and after multiple messages I was finally called back (10 days later) and told I have to pay for another appointment.... ? The plan we were discussing was way, way off, in my opinion, so I have no interest in returning to someone who didn't care to complete an appointment or offer me alternative solutions. I'm left feeling judged and also completely disregarded. What a waste of money and time, and I wish I hadn't made my life worse by trying this organization. Do NOT recommend read more

This provider was outsourced to me from Kaiser Permanente. I have had what I would consider to be good care, thoughtful medication prescriptions, ease of access to the patient portal, and generous time allotment from my mental health professional. Staff has always been professional, thoughtful, and acted in a timely manner to any request that I had. The only reason I am leaving 4 stars instead of 5, is because I wish I could have direct communication via email to my mental health professional. I would recommend them. read more

Stephanie Brown was great! Having doctor that actually cares is so refreshing! I actually ended our first appointment with some hope. Thanks, Meg read more

These crooks accepted my appointment to receive a specific prescription, as I needed a new prescriber in California, and confirmed they could do it (my insurance website also said they could). A few days after the appointment, they informed me that actually no, they couldn't do my prescription. And yet they have still been trying to collect payment for a fraudulent appointment for the past year, despite doing literally nothing for me except wasting time I could have been looking for an actual prescriber. read more

During my intake interview, I believe his name was Michael Navarez, the interviewer was asking me about my symptoms. The question-asking was geared towards looking to fit me in to a diagnosable box, instead of seeking to understand emotionally what I was going through. I was disappointed because I was really hoping to understand the root, emotional cause of my compulsions. He then decided after a short interview that I have an "anxiety disorder" (I've been experiencing these symptoms since I was a child) and that he recommends putting me on medications right away to settle my mood. I was disappointed that this mental health facility immediately recommends putting people on medications before therapy even begins (in the intake interview). I then told him I wasn't interesting in taking a daily medication, and was seeking an alternative method to control my compulsions. I asked about ketamine therapy because I'd heard that it is very helpful in treating what I'd been experiencing my whole life. (I am also aware that anti-anxiety medications have been very supportive for people, but I simply wasn't interested in relying on medication for support.) He then told me that he could refer me to their ketamine clinic but usually only people who have been on several rounds of antidepressants or anti anxieties and have not worked for them, are usually covered by insurance. (I know that this is outside of the clinic's control due to federal and state guidelines, so I'm not faulting the clinic for this). I have yet to receive a phone call from the ketamine clinic a month later. I post this review because I believe that, as a wellness facilitator myself, I cannot safely recommend this clinic to my clients, based on the my experience with emphasis on rapid diagnosis, immediate medication prescription, and lack of follow-up with their clients. So many people have been failed by the health care system for this exact reason, and I will not send my clients to receive this kind of support. I'm sure there are plenty of excellent therapists at this clinic, but the first step to even get through the door left me feeling disheartened about the mental health system as a whole. read more

I've been working with their therapist for 2 years now and I'm quite happy with the service. Lauren is awesome and a super communicative I'm proactive about any issues or needs to reschedule. Great team there read more

mental Health is a huge issue these days and I for one think it's great to have a facility that can help support a person in many ways at one location. The staff is very helpful and friendly. Take your mental health serious and don't think of it negatively or you are weak for getting help. It's harder to accept you need help than dealing with it sometime. Mindful solutions is there to assist you. read more

The team at mindful health solutions is efficient, kind, and compassionate. Thank you Dr. Lenoka, Rachel, and Cyndra!

I have been a patient a MHS for several years. They have provided me with excellent care and guided me through lots of very difficult situations. They are very clear about their methodologies and recommendations of treatment. They keep up with the most current treatment options as well as comprehensive medication management. They're admin staff is great and very responsive. Very happy with every aspect of their professional services! read more

I was a first time patient today. I must say, I was very nervous and they help me feel at ease. The staff was very helpful and my appointment went wonderful. read more

Unfortunately I've had two psychiatrists at this practice who won't listen to me. I've been working with a therapist for almost two years and when I explained to the psychiatrist our findings, I was completely blown off. I even spoke with a specialist who said I'm absolutely neurodivergent. When I shared this with my latest psychiatrist they struck down my findings saying "but everybody deals with that!" and "you can't be neurodivergent because you want friends." So someone that has been talking with me for thirty minutes knows me better than a therapist whom I've been working with for two years??? With this latest meeting I feel absolutely disrespected and that everything I've worked on to better myself has been smashed to bits. I feel that there's such a rush for the doctors to fit their patients into a diagnosis for the sake of billing that they strip the patient of their humanity. I'm just a billing code. I also feel there should be more neurodiversity training. I rated two stars because one doctor out of three actually was quite pleasant and really listened to me. They listened to what I've discovered with my therapist and helped me find medications to help me better myself. Unfortunately they left the practice. read more

Good timely service. Very helpful. All my appointments are on time and relatively quick. We spent time finding the correct medications for me that suited my need and have been pretty successful. read more

Friendly and helpful receptionists, frustruatingly unhelpful practitioner. Would not reccomend

The treatment protocols are so effective for me. I really appreciate how many branches there are and good hours of operations to make it super convenient to complete the course of treatment. My providers are excellent. They listen, explain clearly, and I feel well supported through the process. A few hiccups with scheduling early on, but easily rectified. The admin staff in the front office aren't very welcoming, but they are helpful if I initiate contact. The office is clean and professional with plenty of parking. read more

Kevin Rosi will cancel your appointments without any notice. No apology. No explanation. This is after years of being an established patient and having what you thought was "rapport". If you do manage to get him on a zoom call, he'll ask you what meds you're on because he can't be bothered to remember. The calls end in about 5 minutes with him saying "is there anything else?". No integrity. Unprofessional. Look elsewhere if your mental health matters to you. read more

Initially I was happy to start here, as my provider left her practice to come to Mindful Health Solutions, and they offer Esketamine and TMS. However my experience with ANA SANCHEZ was significantly the worst experience I have ever had. I recently experienced a loss as one of my immediate family members passed away in the last months, and Ana Sanchez asked me to recount every traumatic experience i have ever had, in chronological order, in our very first meeting together. I thought well, at least I wont have to do that again! I was wrong. Ana Sanchez then asked me again on our SECOND meeting to remind her when said family member passed away, and i told her to look at her notes from the last time. She said "i don't want to look at the notes" and asked me to recount every trauma I've ever experienced AGAIN, in chronological order. I wouldn't have a problem with this if she was responsive and empathetic to my trauma. However, she was cold, rude, and dismissive of my traumatic experiences.... Each time! Im sure other providers here are better, but the fact that they haven't noticed / have no way to check for provider professionalism is unfortunate for a mental health practice. If you come here, do NOT book with Ana Sanchez. read more

Expect a lecture and thinly-veiled judgment before the clinician has even gotten to know you.

I am very impressed with Mindful Health Solutions as one of their ongoing patients. The courteousness of their reception staff, and the ease of use of their online system, which would be even better if they had an app, hint-hint :-). Most of all though each psychiatrist I have seen and therapist as well have been so very helpful, extremely thorough and very caring. They each take the time to know me and get my feedback before making decisions about next steps that would be best me. They really make me feel comfortable and valued, and that's what I appreciate the most! Thank you to each of you for doing your jobs so well and for being so kind and for always being so quickly responsive as well. read more

I've been enjoying the telehealth. We couldn't wait for an in office visit and this has been perfect. They're excellent at communication with emails, calls, and texts. The provider is so kind, caring, and really wants to help find a solution. I highly recommend!! read more

TMS itself as a treatment is WONDERFUL. I 100% owe my life to it as I was ready to end it before receiving treatment. Unfortunately, this company is absolute and total garbage! They are the most disorganized, unethical, money grubbing company. They constantly overbook themselves and it took a million years to just finally get the first appointment. Once you're finally in, it's a little "smoother", but good luck getting flexible time slots if you have a busy job or busy life. And expect incorrect PQ-9 scores due to their automation machines being buggy as hell. The receptionists are all incredibly self absorbed and airheaded except for one who I don't know if she's still there. Her name is Yua and she is the sweetest! I always would wait to go to her window because forget the other girls. The 2 techs I was assigned were also wonderful. They had been there for practically as long as the business was there and they were the sweetest women and knew what they were doing. Sadly, one of them who's been there from the beginning, had to quit after a decade of faithful service due to the company taking the focus away from patients and focusing purely on money. Plus, her supervisor was actually legitimately pure evil. I have had to watch my poor tech cry as a result of her supervisors 2 faced and probably illegal abuse. As a result, they put receptionists with barely any training to take cover her shifts as well as a sweet, but very young and a bit unobservant new tech when my main tech wasn't in. As a result, my treatment became very chaotic toward the end. They constantly kept putting the coil in the wrong spot, not paying attention to power settings or the fact that the coil kept slipping, I frequently had to tell THEM how to do it right! My doctor was also the best Psychiatrist I have ever had (and I have had many psychiatrists) and he too ended up quitting because of how AWFUL this place is run! I ended up following him to his new company and I am SO glad I did! He unfortunately left a week before I was done with my second ground of treatment so they put me temporarily with Dr. Linocha who although nice I guess, is extremely old school. I've actually studied psychology and psych medications and his knowledge is outdated. Unlike my previous doctor who is constantly trying to keep up with the ever changing information out there, Dr. Linocha just turned out to be another Dr. who thinks they don't need to keep training and learning after they've gotten their degree. He is also a pill pusher whereas my old doctor is not. And finally, last year, I was told I overpaid due to reaching my deductible earlier (gee, thanks for letting me know!) and I was supposed to get a refund within 3 months. That would've been ~March at the latest and it is now June. I STILL have not gotten a refund. I called billing and they told me they don't do refunds so she gave me an e-mall address to e-mail. Well guess what? That e-mail got returned due to not existing! So I called again to verify I wrote down the write e-mail and sure enough I did! So she ended up transferring me to leave a voicemail. Lord knows if I'll actually get a callback. Even after I left, I still kept getting emails to fill out the after care surveys and texted to schedule an appointment. Even AFTER I already filled out the paperwork to have my papers transferred to my doctors new location (which they took FOREVER to do despite repeated calls from the new establishment). I had to tell them what they already should have known. Do NOT go to this place. Try Community Psychiatry instead. While I don't care much at all for their machine (it is different from the one they use as TMS Health), the treatment is still effective and the techs are incredibly friendly and doing their best to make sure all goes well and they are on top of it! Nowhere is perfect and they have some things that could be improved upon, but I would take Community Psychiatry over TMS Health Solutions any day of the week! Giving 2 stars ONLY because of the receptionist Yua and the only remaining good tech, Cyndra. Otherwise, I'd give 1 star which TMS Health Solutions doesn't even deserve that much. If you read this TMS Health Solutions, stop being corrupt greedy cheapskates and give those 2 a raise for putting up with your garbage! read more

I've been a patient of Dr. Rosi's for two and a half years. Before that I did TMS. I'm on disability and pay out of pocket because there are no psychiatrists in medi-cal's network. Three months ago they decided to transfer all med management patients to nurse practitioners so that the doctors could focus on esketamine. I was told nothing would change. Well things did change. This nurse practitioner Ana Sanchez decided she wouldn't refill my medications. Some of these are bipolar medications which I need. In my first telepsych appointment with her she was rude and she ended the call abruptly at three minutes while I still had questions. She asked me why do I think I'm depressed. I've attempted suicide three times in the last few years. I've been diagnosed with treatment resistant depression, bipolar 2, PTSD. She had the nerve to ask me that. So she went in without even looking at the notes. That is incredibly poor patient care. In my last appointment with Dr. Rosi he assured me he'd keep me as a patient if things didn't work out with the nurse practitioner. After weeks of calling and portaling I was able to make an appointment with him. At the time of my appointment I called for a zoom link to find out they cancelled my appointment with no notice or reason. Weeks later I was able to get a manager on the phone that put me on Rosi's schedule and explicitly said DO NOT CANCEL. An hour before the appointment they called me and cancelled the appointment. It's been three months and I'm still unable to get someone to tell Ana to refill my medications. Dr. Rosi appears to not care. He has let his patients sink or swim. Soon I will seek legal action. read more

I am very disappointment with the unprofessionalism of the office personel. The office makes patients pay upfront, sends claims to insurance company and aren't giving a refund when these bills are paid out by the insurance. I've contacted the office numerous times regarding theirs billing errors and have never heard back from them. Double billing is considered a fraud! I've been waiting to get my money back since 11 months! read more

There are too few psychiatric groups that are willing to work with med resistant depression. Mindful Health Solutions has been reassuring, persistent, and understanding about my condition. They are professional and do a good job navigating my insurance on my behalf. Only complaint is that their automated systems can be redundant and dysfunctional. read more

Very kind staff and supportive of my care. They make the room very comfortable for a slightly uncomfortable procedure. Being here every day makes you appreciate that read more

Dr. Brown and the team of TMS technicians at University Ave office are outstanding. Dr. Brown is the first psychiatrist I've had who really listens and spends time with patients and sees what they feel is best for their own treatment. Eddie is my favorite technician--the whole team cares and makes sure you feel welcome, but I felt like Eddie was really an integral part of my treatment. read more

MHS is very organized and thorough. Dr. Garner is great. He takes his time and listens and makes you feel very comfortable. I highly recommend him. read more

The first real depression relief in my lifetime. Dr. Lanocha really cares and wants to help people. The technicians are professional and compassionate. Everyone with depression deserves this treatment. I'm so grateful I found them. read more

Great place with helpful and very friendly professionals. Ettie and Dr.Rosi are fantastic and I look forward to each visit five days a week. So thankful I found this office and what they can do for my mental health. read more

I've been with TMS since 2016 and I have never had a bad experience. They really care about their patients.

DON'T GO HERE! Tms is a great treatment just not here My daughter went here for tms treatments last year. She had been suffering from depression and severe anxiety for years after experiencing a devastating trauma in her life. It took a lot to get her to go but she made it... Only to be treated horribly by this business Rude staff and psychiatrist, botched appointments, phone calls unreturned, questions unanswered...etc Just like most of the other reviews for this company We were shocked that a mental health office would have such disregard and insensitivity to patients dealing with depression/anxiety... She left quickly and continued her treatments in the bay area with great results! read more

All the services provided at MHS can be accessed through other clinics/hospitals, what makes this place stand out is the staff. I have had Cyndra as my technician and she is one of the kindest, funniest, and skilled technician I have had. She cares about her clients and I felt like I could bring any concerns I have to her. read more