Incredible sales folks ! Hard to find items . Prices are better than guitar center . What a neat…read moreplace to hang out and find your next guitar

I went in to buy a new Martin acoustic, but the staff's bored snarkiness made me think they learned…read moretheir social skills in high school, and stopped there. The good news is I bought exactly the guitar I was looking for, the bad news (for them) is that I bought it at a different guitar store that had much better service.

I was thrilled to find that this store doesn't just have hand drums, but is also well-stocked with…read more hardware and parts for rock drum kits. And if they don't stock something you need, they'll order it for you or point you in the right direction. Alan, the owner, is extremely knowledgeable and helpful if I have questions or need advice. When I came in last year wanting to restore my vintage kit, I had no idea where to start, and Alan helped me through the entire process, from cleaning, de-rusting, to finding missing parts. Whenever I have a problem with my kit or something breaks, I always go to Alan first (it's a good idea to call the store to see when he's working!) Often he'll find a way to fix it without having to purchase new parts. Definitely recommend this gem over bigger places like Guitar Center.

Dropped by on Friday hours before a gig for a new snare head, sticks and a cymbal stand. Got a…read morewhopping package deal and Alan let me test everything out in the shop to be sure I liked it. Great service and great deals.

Mike's repair skills are unmatched. Pricing is fair, staff is solid. Always make time for me on…read morezero notice for emergency repairs

Leonards Music is fantastic. Mr. Mike Leonard was recommended to me by a Berkley Music School…read moreprofessor for a review and repair as needed of my 1934 Cohn tenor sax. When several years later it needed the neck cork replaced they did it in 20 minutes while I waited for a ridiculously low fee, no appointment required. The staff is warm and friendly on the phone and in person. The facility is easy to get to and no issues with parking. I would recommend it without reservation for anyone in need of musical instrument repair, especially saxophones. Steven W. Margles, MD

I began learning the piano with Inga in 6th grade after trying several other teachers. Her passion…read morefor music, focus on technique, and wide breadth of knowledge enabled me to learn really rapidly and play advanced pieces in only a few years; I can confidently say she is the best music teacher I have had. Another strength of Keys for Kids is that it is a one-stop shop. You can begin learning here during the summer programs when young, then join the group lessons, and finally progress to private lessons and reach a high level -- all under one program. I had a wonderful experience and would highly recommend private lessons at Keys for Kids, especially if you want to learn piano to a high level!

My girls have been going to Ms Inga for 2-3 years. She is a patient and effective teacher…read more She teaches music theory in a way that makes it understandable and fun for the kids and combines it well with playing the instrument. It's great to watch the older kids play very skillfully during the 'all class graduation' performances. Highly recommend Keys for Kids for those looking to learn and understand music.

1. Illegal bait and switch 2. Complete incompetence…read more3. Unhinged rude attitude 1. Illegal bait and switch - I called and asked if I could bring a guitar for assessment. Guy on phone said I could bring in and they'd assess for free. After five minutes of my free assessment, the lady tried to charge me for it. The guy then changed his story and said he actually meant that they would assess it for free only if I dropped it off but not dropped by with it (which doesn't make much sense if you think about it) 2. Complete incompetence - A) I told her that the guitar frets were out of tune. She denied it and said nothing was wrong with the guitar. B) I told her I wanted to action lowered. She said it was impossible to lower it anymore without causing buzzing. C) I told her something was rattling when I played the open G string. She said it could be anything causing it, even a loose truss rod So I took it to Stubblebine lutherie. Without even playing it, he inspected everything about the guitar - he listed exactly what was causing it to be out of tune (mainly the nut grooves), exactly how the action could easily be lowered without causing buzzing (he said the action was actually pretty high), and exactly what was causing the rattling (loose tuner component), and offered to fix everything for 100 dollars 3. Unhinged attitude - She started making fun of me for the questions I was asking. When I handed her the tuner, a rubber piece fell off, and she blamed me for breaking it to her coworker. When I pointed out that some of the frets we're out of tune, she blamed it on how I tuned it. When I clarified that I was told on the phone that the assessment would be free, she started to try to guilt me into paying and trying to get me to tell her how much money I made in my job. When I eventually did offer money because I felt bad, she made fun of me again

During a recent visit to get my daughter's clarinet repaired, I encountered mean spiritedness and…read morehovering, (by two different people but still...)! The middle-aged woman who initially greeted me and looked at my instrument was helpful and kind but not as knowledgeable as the second, older woman who was clearly running the show and ended up helping me. A third and younger woman stood so close to me until she was sure I was acknowledged by the middle-aged woman, if we weren't wearing masks, I'm sure I would've felt her breath on the back of my neck. The initial impression was enough to make me want to leave and not return, but my daughter really needed a clarinet and time was not on my side. So I swallowed hard and tried to make the best of things by staying engaged in conversation with the kinder middle-aged woman.I made it through the ordeal and decided to vocalize my disappointment here because while I don't know the first thing about instruments, I do know good service, and I did not experience that here. So, despite the fact that I ended up getting a loaner from Wood & Strings, as my kid's clarinet was busted, I can't in good conscience recommend this place because the service was subpar. It's unfortunate too, because the shop is so close and my kids are really getting into instruments that I see myself investing lots of money. But the woman was just so snotty and condescending, (of course in a "no disrespect intended" sort of way), if I don't have a better experience upon returning the loaner, they're going to lose a good customer because I won't be going back. Even if the prices are good, it's just not worth the hassle!

Came here to purchase a music stand per recommendation of my family friend. The gentleman who…read moreassisted me was very knowledgeable and gave me real advice without being pushy or trying to upsell me, rather just educate me to help me make the right purchase. I didn't get his name but he was very kind. They also have music lessons here and sell instruments, and everything in between. Right in the heart of downtown Woburn with free, 2 hour street parking.

Great people, always satisfied with service. Great product line, if it's not already in the store,…read morethey can get it for you fast. I highly recommend National Music for all your needs.

Danger..warning..avoid repair service for guitar electrical equipment…read more THIS REPORT IS NOT BASED ON WALK IN, only phone/email. CLOWN CAR MANAGERIAL ARRANGEMENT, I.E store operatives refer to an ornery, non-stop talk to himself as "authority" in front of you non-manager, independent, who is arrogant, using false 'expert power'. This is the only business I have encountered in 50 years as consumer who requires you fill a separate "repair" form" in addition to their own internal email preliminaries. No doubt, the repairs aren't to be trusted without you paying many "In God We Trust" bills. In the repair call, the so called "expert" ((ho keeps legal retribution away from the store by this phony paperwork alliance)..the man's laughable words included "I work for a lot more than (customer suggested 50-100 FLEXIBLE usd for VERBAL analysi of old equipment). This so called professional seems anything but butt. AVOID, unless your kids want to play shuffleboard with your wallet!

Zero stars if I could. I needed to waste some time before going to an appointment so I checked out…read morea few basses. The owner is pushy, likes to handle the instruments himself, and consistently talks down to me. "I know the history of Fender" and "So you think I should ask more for it?" I'm sorry dude. The sale ain't happening.

My 15 year old daughter had such a great experience at School of Rock (Burlington) summer camp last…read moreJune. She said the teachers are super nice and Mark, the owner who is also a music teacher, is awesome. Now she's in the performance program and is really enjoying that too! My daughter has enjoyed performing her entire life but since Covid it's been a real challenge getting her back into it. I am so grateful that School of Rock has changed that for her! If you are shopping for an innovative, fresh approach to learning music in a musically prolific environment that is "excitable and friendly" (my daughter's sentiments) you've gotta try this school. You will be so glad you did!

Rock 101 band got super big, like two of every instrument and super chaotic. We asked if they were…read moregoing to split it in two; first they blew us off and then they were sort of actively rude about our followup. After six weeks or so of our kid complaining that he only actually played for ten minutes per session, we sadly quit; owner Mark Abruzzese then wrote us a nasty email where he managed to insult us and our kid. It all felt really scammy tbh.

Main St. Music is my favorite local business in Waltham; between all their teachers and regulars,…read morethere's so much musical knowledge and ability here. I don't know why people complain about prices--this isn't a corporation, they don't get the kinds of massive bulk discounts you're going to find at Guitar Center. That being said, you're going to find much more here in the way of community than you'll ever find at some big name store staffed by egotistical kids. The staff remembers you, will sit down to play with you, will go completely out of their way to help you, and can get you something if they don't have it there already, even foreign instruments that you can't usually find. The weekly meetups on Wednesday nights are great and always diverse. Shop local, keep your mom 'n pops in business. I know I'll come here before I go looking anywhere else.

Run, don't walk, as far away as you can from this place. If you don't you will be the victim of a…read moreconcert you didn't sign up for, (just wanted to get an instrument fixed, as advertised and get out. I brought my own strings and the guy had no clue how to fix the instrument and wasted my time trying to. He then suggested I should learn guitar and wanted me to sign up for guitar lessons. No thanks, I'm good. He then rips out his guitar and starts playing "guess what song I'm playing" and when he forgets the lyrics, I supply them. What the fuck am I doing here? Did I sign up for an open mic show? Is this guy tripping? As an added bonus, they ask all kinds of personal questions as you try to figure out your easiest escape. There is a guy out front that keeps on walking back and forth in front of the store. This is creepy. They push the guitar lessons again and find a way to insult me, maybe because I don't want to take his guitar lessons? Then he gives me his number so I can be sure to call to sign up for the lessons. With you? Are you out of your mind? Yes, you are out of your mind. And I know the safest thing for me to do with someone like that, is not to get angry, just humor him and GTF outta there asap. Longer than I thought it would take, but I'm still here living to tell the tale. And I won't be back.