Recently members of my family have been to this ER. You are seen within 15 minutes of walking in the door. They will assess your problem and do testing within a short amount of time, compared to bigger hospitals. The doctor we have dealt with is very personable and gave us good recommendations for care. They are not afraid to refer you elsewhere if needed. We are lucky to have this facility in our small area. read more

12 minutes ago NEW A lot can be said about this place but I'll keep it short, for starters when they were trying to give me an IV it took 4 people and 3 blown veins and I'm not a difficult stick. Then I was there because of complications from surgery I laid there in extreme pain for hours waiting for help, the doctor did nothing and when she found out I'm in a pain management program she hurried up and discharged me and basically treated me like I was some junkie off the street. So for another 24hrs I was sick and in extreme pain until I went to the doctors and found out I had a bad infection so with the way I was treated and ignored could have killed me it was close to becoming sepis. So if you want to live or have loved ones that you want to live stay clear of this hospital cause they obviously don't care about their patients. They should not even be allowed to treat animals and I will be contacting the medical board about their practices. Time for me to lawyer up read more

Go in for a cut arm leave with an amputated leg. Probably the worst place ever. Don't go to the ER under the age of 98 even if you go in for a car accident you will be accused of doing it on purpose to try and get drugs. read more

A good place - I've worked here as a student and can say the care is solid! Be glad you have access to care at such a rural location!

I wish I had the option to not chose a star . I HAD to give a star rating in order to leave a review! I took my Uncle to the ED at Miners Hospital 4/12/2019 at around 8:15 pm in Hastings because he was experiencing pain at his incision site. We went at the request of his care giver through his Home Health Agency. He had had a lobectomy in March and because of air pockets, has a draining tube. He had overly physically exerted himself - coupled with the long day due to my aunt, his sister, funeral. He had a lot going on! The first person we encountered was at registration . She was visibly bored with my Uncle explaining his issue. She had a flat affect and was very dismissive. Once we were brought back to room number 5, a female nurse came in along with a male nurse. Both were asking him questions and he was trying to answer them. The male nurse was patient but just not friendly. The female nurse.. simply put, she needs to find another job NOT in healthcare. Not only was she NOT friendly she was rude. When asking my Uncle about his medication history - he wasn't just answering her questions - he was giving a story, albeit a long one. She audibly sighed ! Again, she. audibly. sighed! She asked very abruptly 'SOO are you taking the medication' she then proceeded to rattle off meds he's on. A couple of times he asked her 'can you tell me what that medication is for in regular person talk' She answered but did so with obvious irritation. He had asked her, when she called him to the back, to speak up because of hearing loss. In the room, she was still talking softly, again he asked her to speak up. She began to shout, and that showed me her ignorance. I came thisclose to asking her if she needed to go on break! The X-ray technologist was WONDERFUL! He let my Uncle ramble and when my Uncle complained about being cold, he brought him a blanket. He was friendly. I've worked in medicine for 30 years and have never encountered such blatant disrespect my uncle was shown. I get it, I really do! Elderly patients can drone on and on ...ad nauseam. They're lonely. They've lived their life. Their friends are dying off - so show some compassion. If it takes them a minute to get to their point. LET THEM ! I don't care how many people he told his story to, as a health care professional - YOU LISTEN! I don't care that your systems all link up and you can see his medical history - YOU LISTEN! He has a story to tell and it needs to be respected. Your staff's disrespect has angered and bothered me to the point that I'm leaving this review. I can typically chalk unprofessionalism up to a 'bad day' because it does happen . Your staff is very disconnected with patients, it shows, and that is a problem. I don't care how many patients you see in a day, you treat each and every one of them as if they are your first patient at the start of your shift. Each patient matters. Considering the majority of your patient population is over the age of 60, your staff would benefit from a sensitivity training, empathy training and just basic customer service classes. It costs nothing to be a decent human being and treat patients with kindness, humor and just overall general friendliness. We encountered none and it's disheartening. read more