If we could give our experience with this agent 0 stars, we would. We aren't people who typically…read morewrite reviews, but this experience was so bad, we felt we needed to make others aware. We have well over 50 saved emails and more than 10 phone-hours with this agent and the State Farm corporate office that clearly show a pattern of mismanagement of funds, policies, claims and premiums by this agent. We've been policy holders with State Farm for almost 25 years and never had a single issue with the company until this agent took over this branch office.The incredible amount time spent trying to deal with our insurance policies shows an obvious pattern of neglect on our agent's part. There were endless empty guarantees. Our requests for documentation or proof of submitted forms and paperwork would never be provided but instead just brushed off with more promises. Because of this agent's poor handling of our multiple policies, we overpaid on premiums and then would be repeatedly assured we'd be be getting credits or refunds to compensate for the overpayments. We never saw a dime of that money back. The agent lacked follow up and follow through. He was notorious for being "really busy" or 'in the car" and would promise a phone call or email reply within "5 minutes". Those return calls wouldn't happen. He would claim that paperwork was "in underwriting" and when we'd follow up with the corporate office, we'd find our that he had never actually submitted any of it. The service was so bad, that even when we tried to cancel all our policies and leave the company, it still took hours of phone calls with the corporate office to get it done because this agent wouldn't submitted our cancellation notifications. What's even more ridiculous is that he was the sole person with the authority to canceling our policies and authorize the the return of our unused premiums. We couldn't even get him to let us go! We highly recommend working with a different State Farm office.

I think Jake and his staff are nice folks and mean well but my experience has been really bad. I…read morewas with the same agency that changed hands many times in the 29 years I had the same State Farm policy until Jake took over within the last couple of years. After my first accident ever, getting a hold of someone to help me with State Farm was like pulling teeth. I felt there was some feet dragging with the agency and with State Farm that delayed payment for my claim nearly two months. In a sunsequent incedent staff repeatedly gave me misleading or incorrect information, leading to a great deal of grief and anger and my cancellation of a 29-year-old business relationship because of it. Another thing that bothered me about the agency (and State Farm in general) is that I don't think either has ever returned a message for a phone call. You just have to keep trying. I don't place it all on Jake or his staff but I'm very unhappy that I'm not with the former agency that has my policy. Never, ever any problems until now. Now I have no policy and starting over from scratch after 29 years. Not very happy about it. I hope starting over with a new agency and a real insurance company that cares an inkling for their custtomers will turn out OK.

I've had nearly all of my insurance for my homes, cars and umbrella policy through Eric for many…read moreyears and I've been very satisfied. Eric and his staff are very responsive.

I found RIG Metro Insurance when they advertised in the program of our Edina Chorale. I had been…read morethinking about reviewing my auto and homeowners insurance and thought why not give them a try. A good move! They not only gave me better coverage but at a lower price than I had been paying. Their customer service has been impeccable; I highly recommend them.

Steve does a great job of asking the right questions. He improved my coverage and at the same time…read morewas able to lower my annual premium by over $900. He delivered huge savings, great service and better coverage. I am happy to refer business his way.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Long Lake, MN area since 1991, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

When I initially filed a small claim, I was provided with incorrect information on processing it…read moreand it was not followed up on by the claims adjuster. When I called claims to follow up on the status, I was provided with totally different issue and procedures than provided during the initial phone contacts. As my assigned claim adjuster was not available, I was referred to other adjusters (who were unable to locate any information on my claim in their system and were unable to help me). Both adjusters who were unable to assist me with my claim, put me on hold for 10 minutes and both disconnected my call (didn't even call me back). I spoke with a claims supervisor, M. McCready who still was not able to assist me and just wanted to refer me back to the claim adjuster who was clueless on how to handle my claim. All this frustration after they cranked up my rates after only using their roadside assistance. Thinking of going back to Allstate.

We've been with travelers for over 5 years now and while we've had minimal issues with them. The…read moreissues included were getting a new debit card and they messed up on their end so we were behind in payment and had to pay extra every month it was inconvenient but worked out in the end. That was a couple of years ago. Since then they have found us immaculate savings on car insurance! They have been very good to us over the years and I feel like we've created a friendship. I enjoy speaking with Charmaine. We get extra bonuses for being with them so long. It's very beneficial. They are lovely to their clients and help with whatever is needed. I would recommend them to anyone absolutely!

My experience with this State Farm agent was bad. Really bad. I found him quick tempered and…read moredefensive. He started out by speaking badly of another State Farm agent, which should have raised red flags for me. We only spoke a couple of times and neither were productive. My requests were pretty straight forward and simple. However, he spent so much time talking that he forgot to listen. Consequently he completely missed the point of my calls. So, I switched agents. When I took this step he called me up and became unhinged. I never did get to tell him why I switched agents. I suggest you not waste your time with Jason. I am certain there are other good agents out there who will listen before they speak and actually prove to be helpful.

From the owner: MN-20250551 Our mission is to become your first choice for all of your insurance needs by…read moreestablishing a personal relationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Commercial Insurance throughout the greater Wayzata, West Metro area of MN. When the unfortunate incidents occur we pledge to be there to assist you through the good and the bad.

Michelle fettig is amazing! She's saved hundreds of dollars a year on our home and auto insurance…read more The best part is she regularly checks every 12 months for us to make sure we are getting the best rate. For example, I was originally paying $180/month for auto insurance, they checked the next year and saw that I was turning 25 during the next cycle, switched me to a different company, and I started paying $90 per month! A 50% reduction! When my fiancé was added to my plan her auto insurance rates were cut from $150/month to $110! They're all so helpful, and my fiancé and I are incredibly grateful.

From the owner: Plymouth, MN: We all want to feel safe and secure; that is why Anchor Insurance Agency exists. We…read moreare here to help people get through turbulent times.

I was shopping around for a better deal on my home, auto and life insurance and I found Tyler. One…read morething that made Tyler stand out from his competition was that I got the feeling that he really cared about me and the best interest for my family. He asked a lot of questions and made sure we had all the coverage we needed. He didn't seem to be in it just for the commission. Tyler is a people person. And what I like most about my new policy is that I can bundle my home, auto and life insurance and save and that makes the entire Keller household happy (especially the wife). Thanks again Tyler!

Incredible experience - saved me $1000 on my home and auto insurance. Customer for life thank you…read moreTyler!