Superb care. Wonderful people. All orthopedic care and PT with outstanding providers in all…read morespecialties. Support staff proud Tria employees. Once you successfully navigate the appointment on hold transfer here and there process that needs improvement.

Fell and hurt left hand while visiting here from Florida. TRIA urgent care is exceptional…read more Efficient professional, helpful staff and short wait time. Thankfully just a sprain, splinted and out the door. In and out about an hour.

I was scheduled to have shoulder surgery and we checked in about an hour an a half before the…read moresurgery and the receptionist was super cool and we found our she was going to San Diego, so we gave her all of our tips and tricks. The they brought me back into pre-op and my nurse Nicole was AMAZING and they put in my IV and my anesthesiologist came in and was super cool, Dr. Potter. Then I don't remember much after that, except waking up in the recovery room and they decided to keep me overnight. The night nurses were great and I had a breakfast sandwich for breakfast, which was actually pretty good. I did some PT and OT before checking out and they were both fantastic. A great experience overall, with super caring nurses and doctors.

HORRIBLE experience! Would definitely not recommend and in fact would change my insurance rather…read morethan go back there! I had a 10 hour cervical surgery on a Wednesday and got to my room at 8:30 pm. The next morning (Thursday), the discharge nurse came to talk about releasing me on Friday. I told her my pain was not under control. They did release me at noon on Friday because I passed PT and OT and "upped" my Oxy for pain management. (I really felt like I was being kicked out, and was not given enough information on what to expect going forward.) My pain shifted to my back on Saturday and I ended up in the Methodist ER for 6 hours. They just gave me the same pain meds I had been prescribed and wanted me to take an MRI. I couldn't even lie still I was in so much pain. At 2am, we just walked out without any resolution. It was also a HORRIBLE experience.

Wonderful visit at the clinic for what I believe would happen at Urgent Care but instead clinic…read moreline offered an appointment with Dr Richard Hart. He was was very thorough asking my symptoms on the ear infection and examination given with a prescription. Told me to follow up with my primary doctor if it does not heal. I would go back to him again if I could, great service.

Good experience the wait time was really short for urgent care in about 20min, friendly staff…read moreoffered to get me set with a new primary and checked my insurance coverage which I was unsure about

Could not be better. Great food as well. They let my spouse stay with me in the room.read more

Awful. Absolutely awful. I hate going into it so many horrible opportunities to go into it. In any…read morepossible way they fall through. When it came to mental health, physical injury, scans, bedside manner, I would say? Even if it was your last, however, many dollars to go to Shakopee, go THERE! This of course, is comments of urgent care/Emergency care. The doctors are phenomenal, one of them birthed me, and my two other sisters. My father was his patient for decades. Another doctor, was me and at least my mom and One or maybe one or two more sisters, primary doctor for my whole life, my other sister's whole life, and at least 5 to 10 years with my older sister. So because of my experience with the doctors being so amazing, any negative point in my rating when it comes to the stars, comes to the bedside manner, quality of gear, lack of general knowledge of medicine, goes to the urgent care department - So I will put it at a I don't know, 2/3? Considering the doctors don't deserve a negative hit, but a spotlight should be shown that no one should ever go to this urgent care! Ever!

I have been to High Pointe three times now: for two spinal shots and one spinal surgery at C5-C6…read more All three times, the experience has been exceptional - from the welcome I received upon check-in to my departure. The nursing staff and medical team are collectively well-qualified, compassionate, and professional. They thoroughly explain the procedure, what to expect, and the proper after-care at home. For my most recent procedure, the spinal surgery, I was impressed with how well the IV was inserted. Normally, phlebotomists have difficulty with IVs and drawing blood since I have rolling veins. Not so in this case! It was probably one of the easiest times I've ever had one done and there was little pain. The anesthesiologist asked a comprehensive number of questions and ensured that I felt comfortable going into surgery. Since I was having surgery on my neck and the normal way to put in a breathing tube would have cause additional stress on my neck (and ultimately pain, even if I couldn't feel it during surgery), he went out of his way to determine a way to insert a breathing tube effectively and without causing pain. I didn't ask that he do this. He did this on this own which shows his commitment to compassionate care and doing no harm to patients. The surgeon did a phenomenal job on the spinal surgery! After I had been dealing with a pinched nerve in the C5-6 region for 11 months, he was able to correct it during the surgery! He removed part of the vertebrae and noted that the nerve "popped up" immediately - exactly the result that was needed. Immediately after the surgery, I had NO PAIN OR NUMBNESSS in my left arm and hand. After living with the pain and numbness for 11 months, it felt surreal to go about the rest of my day without even a minutest amount of pain in my left arm or hand. The pain in my neck (where the surgical site was) is sore, but that's expected and I was told to expect it since muscles and tissues would be moved around, and part of the vertebrae removed. The appropriate amount of medication was prescribed and is able to address the pain. High Pointe followed up with me the day after my surgery to check on me. I gave an update and had a couple of questions for the nurse. She was able to answer my question quickly. I would high recommend High Pointe for anyone considering surgery by one of the providers. The experience far exceeded my expectations!

This is the third in my series related to my knee surgery to replace a torn ACL. See…read morehttp://www.yelp.com/biz/st-croix-orthopaedics-pa-saint-paul#hrid:QxOea9z44dPz_vn88PxYFg for the second review. High Pointe is where I had my surgery. If a surgery center receives anything but a five star rating, you should be scared. Very scared. Fortunately, I didn't have to be. Being clean and well kept for a medical facility goes without saying. But the staff was very friendly and put you at ease. I wasn't very scared of going into surgery, but I'd be lying if I told you I wasn't at all apprehensive. It is surgery after all, even if it is miles away from any vital organs. Any number of things can go wrong. And the staff there was all smiley and joked around with me to help disperse some of that apprehensiveness. (One of the receptionists was a Vikings fan and made a comment about my Vikings sweatshirt. We had some fun poking fun at our next door rivals.) You had a private stall to get ready and whoever was there with you was allowed to see you just before they took you away. I remember being sprawled out on a surgery table with arms out much like Neo was in the last Matrix movie. It was kind of surreal and very Holy-like. I don't remember much of the recovery area as I only woke up briefly to mumble that I felt nauseous. I didn't feel like I said it very loud, but I heard some nurses scrambling to page a doc to see if they could give me some medicine for it, so either I said it louder than I thought, or the nurses were very attentive. Surgery didn't turn out to be that big of a deal to me other than not reacting well to general anesthetic. With that said, I don't care to repeat it anytime soon. But if I end up back at High Pointe, I'll certainly feel better that I'm in good hands.

Our daughter was admitted to the NICU here when she was born at 29 weeks 6 days gestational age…read more The care quality is exactly what we want for our little princess. We're so relieved we're able to have our baby girl at this hospital until she's ready to come home. There's nobody we trust more to help our sweet girl get big and strong.

Unless it is life or death just go to urgent care. It will be 6 to 8 hours before you get seenread more

They're operating during more reasonable hours!…read more When speaking with the practitioners, (SPEAK DIRECTLY) and (DO NOT USE) slang, lingo, or any form of humor. Excellent place, good staff.

I visited this Urgent Care at 9:30am on a Saturday morning. I made sure to check-in online and let…read morethe clinic know I was on my way. When I checked in, they gave me an estimated wait time of 25-30 minutes. They were spot on with that timing, as it was exactly 30 minutes from my arrival that I saw the Dr. When I arrived, they confirmed my check-in at the front and by the time I could sit down, the nurse came out to get me and bring me to a room right away. My vitals were taken immediately and then I waited 25 minutes for the Dr. I felt listened to by both the nurse and the Dr and feel as if they sent me home with the right care regimen. If I need to visit again before the Urgent Care by my home opens, I will for sure be back! I like that they open earlier in the morning.

Easy instructions before procedure for our first time here and check in process was smooth and…read morefriendly. Staff were prompt to greet you at the front desk and against with check in. The waiting area and lobby are big and has an kids area for games on the screen to entertain. Clean lobby area with a Keurig machine for single serve coffee and tea. Bathrooms are very clean and nice looking. The surgery staff: nurses, anesthesiologist and surgeon were helpful and friendly. Very caring and supportive.

The front desk and medical team at the Lakeville Alina Health Surgery Center are phenomenal. They…read moremade sure to make surgery a very comfortable experience and I would recommend this center to anyone.