I contracted Mint to do a deep clean on my house and was quoted $506. I gave a very detailed description of my expectations as I was going to be paying a lot of money and didn't want to be disappointed. I even emailed a list of what I wanted cleaned to the supervisor so she could provide instructions to the crew and translate it as I only speak English. I picked up all the toys and laundry and put away little deco items to make their job easier. Three people showed up and spent 4 hours at my house, as I was quoted, but there was nothing DEEP about the cleaning. It was more like moving dirt around. They didn't do the baseboards, clean the blinds, vacuum under pillow cushions, wipe fingerprints off doors, etc. Things I explicitly asked that they do. They offered to send the crew back, but why would I let the same people who couldn't clean it the first time waste more of my time? I got a discount, after much back and forth and finger pointing. Really, I should have gone for a refund. Please save yourself the aggravation and do not hire them. read more

My poor elderly parents hired them to assist. They were provided a quote for 2pp. Only one guy showed up and he was over one hour late. They requested to just focus on one bathroom and the kitchen. Typically two people clean the entire house in 3 hours. It took him over three hours just to focus on these two spaces. At one point someone from the company called to say that he was requesting more time to work and that they would charge in addition. My mom was so frustrated and said she would not pay anymore because they were quoted for two people and they've only sent one person to do the work for two people. In addition he was taking his time figeting, taking calls while working... milking the clock. The guy eventually finished in the kitchen and settled up with my mom. She felt bad because he was only one person and so she tipped him generously. He even seemed surprised. After he left, she went to look over and opened the oven and the grill was barely hanging by one screw. He pulled out 3 of the screws and damaged our oven. Pretty sure that was his parting gift since my mom told the company on the call she wouldn't be paying any additional money for the lack of service they sent over. She couldn't believe it. Called them several times and never received a call back. This company is criminal. DO NOT RECOMMEND!!! read more

I'm giving one star here because they had one good cleaner that came to us twice. Second time we hired this company the estimated charge was not aligned to the final charge. They overcharged for extra time without pré-authorization. Poor texting communication. If you hire them make sure you have everything black and white. Found the owner very disrespectful and rude when receiving feedback on service. On last thing, one of the cleaners was actually seating on the couch while moping the floor. read more

Wow, what a great job they did! Our appliances look as new as when we bought them! We were recommended by our realtor and though we were a little iffy with the Yelp reviews, we trusted him and went ahead to book a cleaning for getting our condo ready to sell. Great pricing, and whoever was assigned to clean our unit, they were fantastic and we'll book them in the future! read more

Mint House Cleaning 07/27/2020Image indicator We chose this group off of Angles list. We were very disappointed in the service we received. We were unable to go to the property until 24 hours after the cleaning, when we arrived the air conditioning was on high and the lights in the bedrooms and bathrooms were on, this was upsetting. We had asked for a move out cleaning so we thought they would at least wipe the walls but they did not. The bathrooms looked pretty good and so did the kitchen, and it was vacuumed. I had put a new tub of spackle in the drawer with the extra keys for the house, so I could fill in some holes when I came back. The keys were moved to a different drawer and the spackle was gone. We did contact Roxy and she basically called us liars because when she spoke with her cleaners they denied using the A/C or seeing the spackle. The bottom line is, I would never recommend or use this company again, had they followed up with us at all, it may have made a difference but they did not and we had to wipe down the walls, buy more spackle and re vacuum the entire house before having the caprets cleaned. read more

Well, we are still in progress on the job, but so far so bad. We are 5 hours in on a group of 4 cleaners and still very much not to the expectations or contracted work. It was agreed they would do a DEEP clean on a 2400 squarefoot home for a significant cost. I did not expect to need to babysit and double check the work along the way, but here I am doing just that. Management has done little although they have been alerted, except they did call me within an hour of starting to add 4 extra hours (1 for each person) to the quote. Based on another review having the same experience this could be their plan to lowball the quote then hike it up intentionally on the day of service by over 15%. Windows - we agreed ahead of time on inside and out on all windows with a specific conversation about how many and that it would include the outside... but on site they said they cannot do the second floor as they did not bring any equipment and the window cleaner they sent does not actually usually do windows normally so doesn't know what to do (and has been very slow on the windows). I have now purchased a squeegie on a stick and will have to tackle this on my own once it is delivered tomorrow. General dust and cleaning - they said the second floor was done, but they did not touch above any of the doors, the heater vents, some of the baseboards etc. There is still toothpaste on the bathroom vanity. There are still scuff marks on walls. Carpet Cleaning - They convinced me not to use the other professional carpet deep clean service I had scheduled as they also do carpet cleaning. That sounded great - canceled the other plan only to have them show up with a tiny machine like the one you can rent at the grocery store. NOPE. Luckily we are able to reschedule the other professional service. Fans - They literally knocked one out of the ceiling. Then they somehow got it back into the ceiling but lots of wobbling. Now I have to have a handyman come and ensure it's safe and secure. Their management did message me about that, and I'm still not positive if they will reimburse it, but it sounded like they would. Basically, at this point I don't trust them. They have added to my anxiety and frustration, and my work load as I will be doing the upstairs outside windows and likely the scuff marks on my own... they have said they will come do the upstairs ledges when they finish downstairs, but who knows what I will find down there. Overall I feel dirty even if my floors are clean. I have already ordered additional cleaning supplies to tackle what they leave behind as I have a deadline. I would never use them again. I would never recommend them to anyone else. The people who are here are nice enough, but definitely not meeting my "deep cleaning" expectations. read more

Do not use there services. Not only do they not clean your house but my necklace was missing. I called the owner. She would not budge. She charged me full price for the cleaning service and called me a liar. That necklace was very sentimental to me and it broke my heart. The housekeeper kept saying she had blood in her stomach and could not even stand up. BEWARE do not use this company. They are horrible. Thank read more

The company was hired to do a deep cleaning. The company really should be ashamed of the job. 1. After they left pieces of paper where not vacuumed up which we had to vacuum our self and another section of the house as basically their vacuum was poor. 2. I ran my hand across part of a door and had a layer a dust on it after they been here. 3. I moped a a wood floor after they been here and just a layer of dirty came up. Not sure what they call a deep clean but this was not one of them. This is not a company I would recommended for deep cleaning. I would say the people that came were nice though. read more

So happy to get a great cleaning crew. Unfortunately had another service schedule 3 times and never show. Then I found mint. Answered phone promptly and were on top of it. Scheduled me on the date requested and arrived on time and prepared. Cleaning was extremely through and careful. Miriam was very kind knowledgeable and responsive. They cleaned areas I hadn't even noticed. We will use them on a regular basis and highly recommend as they take their work seriously and are very personable. read more

Had a great experience with recent move out cleaning for my apartment. Cleaners were efficient and the place is sparkling clean. Not sure about some of the negative experiences but mine was great with both the cleaners and the staff who helped me schedule the appointment. They were great and squeezed me in last minute on the day I need cleaning completed. read more

I was given a quote for a deep cleaning for a 4 bedroom, 3 bath 1800 sq. ft. house for $341, but wanted double that when they started doing the work. This is my elderly parents house with, my mother can no longer see to clean the house as she usually does. They ended up cleaning just the 3 bathrooms and a small guest room. No other rooms were clean for the original quote. The quote was for 9.5 hours, split it between two cleaners for 4.75 hours. So total work done for 4.75 hours was 3 bathrooms and one guest bedroom. Total rip off! Stay away from these people. read more

DO NOT USE this company! We have had their services for appox 18 months, complete cleaning has as always been an issue. When you call the office I think the phone rings in Florida and you get a person that does NOT care! You ask to talk to the owner, he never calls back. They NEVER send a manager out to inspect or understand your concerns. They just don't get it! If you want poor to average service use this company, but don't expect them do a solid job, you can call and tell them the issues but you are just wasting your time. They actually told us they sent out their best team after our numerous calls about issues, yikes if this is the best, I would hate to see the results from the other teams! Find another company...DON'T WASTE YOUR TIME AND MONEY! read more

Very nice cleaning team, and the coordinator does wonderful job too. I am a WFH geek with sound anxiety, they get the job done without disturbing my job too much. Amanda read more

Been using Mint for over 3 years now and each and every time they just keep on impressing me more and more , From final cleans in $10 million dollar condos to smaller jobs they are excellent in everything they do their team is the best PERIOD I have used many others in the past and I can say this you get what you pay for we will never go back to any other ! read more

First time using this service. We wanted a deep cleaning and they delivered. Booking was easy and communicative. Two representatives showed up on time and proceeded to clean above and beyond what I expected. They had all their own supplies and equipment. I paid extra for the stove which was spotless afterwards. I wish I had paid for the windows, maybe next time. The kids rooms were organized and cleaned well. I recommend giving them a chance if you need a deep clean! read more

Commitment and quality, Bianca is always ready to give support and help.

We had our house deep cleaned by 2 people for 4 hours. They showed up on time, and did an exceptional job. The appliances and bathroom were spotless. The house looked and smelled great when I got home. Communication with the company has been great. They call and send appointment reminder emails and texts. They seem to be flexible and are able to change dates. They even called me the day after cleaning services to make sure they were up to my standards and if I have any requests or recommendations. Will be using for regular cleaning services. I would recommend. read more

This is probably the best house cleaning company. Always excellent results. This time I had my full home deposited back.

I had Mint Housecleaning deep clean my house for $217. I was scheduled 2 cleaners plus one extra who was training. They did a great job cleaning my house but I just now noticed a week later that an item is missing from my office. So I don't believe that I will be hiring them again ever. read more

The job was satisfactory. Major appliances were sparkling and clean, small things were overlooked. Included in the move out cleaning is cleaning the inside of cabinets, that was not done. It's an easy fix but not one that should be done when you pay $160 for a clean. They did offer to send someone back to fix the issue which was appreciated. I didn't like that they called and asked for an extra hour(I paid for 2) to finish up the cleaning when it was 2 individuals in a mostly clean 520 sqft apartment. I thought that was a way to somewhat try to make more money sneakily. If I wanted to pay $190 for a clean I wouldn't have chosen this place initially so definitely don't want to pay that mid clean. Overall it was an ok job, to a friend I would recommend somewhere else for a move out clean. read more