I had to wait about 6 weeks for a consultation. Although in their defense, they did call me twice…read morewhen they had cancellations, it just didn't coordinate well with my schedule. Upon walking in to their office, I was shocked but in a great way. Their office is so modern, clean and fancy! Up to date iMac for check in. Seriously - The staff could not have been any friendlier! I mean GENUINELY FRIENDLY! All of the staff that I encountered was kind and interested In making sure that I was okay and that I had everything that I needed. Candie explained that day's appointment to me and gave me a realistic expectation on how long the wait to see Dr. Robinson would be. She was spot on for the waiting time and he came in to the room having reviewed my pictures and x-rays. He was very personable and provided me with realistic expectations on the outcome of braces for me. He was not pushy at all. I walked out of there feeling fully informed on the time line for treatment, payment options and hardware options for braces. If you're in Mint Hill and need braces - give them a try! I'm certain that you won't be disappointed!

I've had the pleasure of receiving orthodontic treatment three times: twice with braces, then with…read moreInvisalign, thanks to Dr. Robinson. Each experience has been fantastic! Dr. Robinson and the entire team have truly gone above and beyond. The facility is always spotless, and the level of care and attention I received made me feel truly valued as a patient. My confidence has soared, and I'm embracing my natural smile more than ever! Every question I had was answered promptly, and scheduling was always flexible and convenient. I also want to give a special shout out to the entire staff from the receptionists to the dental assistants, everyone was amazing. They make every visit comfortable and welcoming, and it's clear they truly care about their patients. If you decide to receive treatment here, you'll see for yourself that they're some of the best people you could ever work with. I'd recommend them ten times over, above and beyond. Thanks again for giving me a smile I'm happy with! P.S. Dentists and orthodontists definitely deserve more recognition for the incredible work they do, and the ice cream at the end of visits is always a plus!

Very nice office, folks there are very friendly. Scanned my teeth, took X-rays and examined my…read moreteeth. Showed me results and what could be done to fix some gaps and crooked teeth. Made an excellent presentation and explained a plan with Invisalign. UPDATE: I signed up for the plan and am in my 4th week of Invisalign and really like it, had to adapt some eating and drinking habits, but so far so good. A few 'attachments' fell off, Star Orthodontics had me come in to put them back and are just great to deal with. Love the T-Shirt!! Wife wants one now. UPDATE 2: Getting close to done and the folks there are still great. Should be done in another 2-4 weeks. All my checkups and fixes have gone great and am very happy with Star Orthodontics.

"The genuine joy when you walk through the door is so welcoming! Every single person is kind,…read morefriendly, happy to be there. Like, 'Taylor Swift Concert' happy. Seriously. The hallways were a parade of little patients with glittery, multicolored smiles and the waiting room was full of chatty adults. Everyone was, like, really happy. I was borderline suspicious until I met the dr and scoped out the sweet rewards program. This is not your lame dentist treasure box full of broken kazoos and stickers with a happy tooth. Nay nay, dear reader. Patients can earn gift cards to all sorts of local places! FYI: there are Starbucks and Sephora for the more discerning patient. (Me, I'm discerning. This girl right here) Spent time with Dr. Dickens working out a treatment plan in between talking about what's bingeworthy on Netflix and doing the Soulja Boy. What, your orthodontist doesn't dance? Huh. Weird. Crank that. I'm getting Invisalign, so my Halloween dreams of dressing up like Joan Cusack in Sixteen Candles, complete with headgear and napkin sweater (iykyk), have been cruelly dashed. Sad times. Anyway, I'm already looking forward to my next two appointments and let's be serious, who ever says that about anything to do with teeth?"

I have had the most horrible experience not necessary with the dentist but his office manager Mindy…read moreis horrible. She does not follow up and for me this was bad. I had a bonding that came off. They would not replace the bonding even though my tooth was hurting. They wanted to do a crown... ok... NP I had authorization from my insurance for 1 month and there was no follow up nothing from his staff. they are a busy office but it seems they over book and run people in and out. Horrible SERVICE

I saw Dr. Brooks in this practice because I was having a horrible toothache. He scheduled me right…read moreaway, didn't keep me waiting, and billed my insurance (collecting nothing up front). I was expecting a long and expensive procedure. (I went to a dentist in California for the same problem on the opposite side of my mouth and left, after six hours, with a bill of nearly $2,000) Dr. Brooks examined me, suggested an "at home" treatment of moist heat and pain reliever for a few days . . . long story short, he was right. The entire bill was my co-pay only, no more toothache. Saw him again two weeks later for a check up and cleaning and that visit was just as smooth and painless! FABULOUS dentist!

Very caring and patient staff. We have had several appointments with them - my son just got his…read morebraces - and I'm very happy with the orthodontist and everyone we have dealt with. The office has games to keep the kids entertained and we've been taken back to the exam room quickly with every appointment. I would highly recommend checking out Smiles for Life if you are thinking about braces.

I had been seen by a dentist at an emergency clinic and was given a referral for a possible root…read morecanal and came to Town Dentistry for a second opinion on my options and to get an estimate of how much it would cost. The ladies at check in and the young lady that did my x-rays were all nice and hospitable. When Dr. Chementi came in she asked would I be using insurance and when I said no she said, jokingly, "You need to find a job with some insurance". I was Very offended and didn'tfind it "funny" at all. When I attempted to explain that I am a self employed Cosmetologist and a member of the Town Dentistry Bright Dental Plan she cut me off and said " Im just kidding...you know everything is so expensive these days...". Again, very offensive and rude. Unprofessional. I will not be spending my hard earned money here, no matter the price.

Went for a cleaning last week and since the dentist is on maternity leave someone filled in for…read moreher. He was horrible, impersonal and unprofessional. Will never go back again! I enjoyed the practice when Dr. Starr was there, but clearly the "dentist", I believe his name is Dr. Sharma needs more practice on how to interact with patients.

I've been going here for approximately six months. They have been wonderful and my teeth already…read morelook amazing. I showed up here after two failed rounds of Invisalign with two different orthodontists. Third time, and now with traditional braces, is a charm. I am so very pleased with my experience at Dr. Connolly's.

I saw Dr. Connolly from about fall 2017 till June 2019 to complete work started from another state…read more Though he came to me highly recommended, I should have gone somewhere else! He was rude and indifferent to me most of the time, though I didn't treat him or his staff that way. Also: He made my smile crooked and refused to take the braces off even after the work appeared done in a few months, making up some lame excuse each time for not removing them for several months. Maybe he was scared I'd stop paying if he took them off first, but he got all his money, and I got a crooked smile that doesn't close right. What a rip off! Also, I needed some further oral surgery to correct a tag problem with my gums, and he barely gave me enough time to get that done (I was preparing to go overseas) but without time to follow up. I do not trust or recommend this guy.

Dr. Moore and Whitney, the hygienist are fantastic …read more The receptionist at the front desk is exceptional also. Everyone leaves there smiling

Dental Works in Matthews (Dr Abdel More) and his team, especially Hadra and Katie, took such great…read moreand special care of my brother. He is handicapped and wheelchair-bound. We arrived on time, they helped to roll him immediately back to an exam room. This dentist office has gone ABOVE and beyond our expectations to fix a set of dentures for my brother. The original set from another dentist office was not made properly, my brother could not even chew any food, so Hadra helped us to file paperwork for recourse- refund and then applied the funds to a brand new set made by Dr More. AMAZING TEAM! AMAZING EXPERIENCE! I feel very blessed to have relied on this office for help when others would have just turned us away. I would highly recommend the caring and compassionate team of Dr More anytime for any reason.

Been a patient of Dr. Grimes for a few years now and even though the name of the business changed,…read morethe care and service are top notch! The office is convenient to Matthews and fairly new with a lot of perks of a modern office... tvs mounted above so you can watch whatever you want to while they are working on your pearly whites. The office is super clean and the staff is super friendly. Going to the dentist is not usually a fun experience for anyone, but I have found an office that makes the traumatic experience "not-so-bad." I always look forward to catching up with my hygienist and also with Dr. Grimes every 6 months. I would highly recommend Dr. Grimes to anyone looking for dental services. He helped get me to the point of smiling again. :)

I went here for he first time recently for a cleaning. The lady who cleaned my teeth was really…read morenice and did a really good job. I felt very comfortable with her. However, I didn't have a good experience with the dentist. The dentist was nice but wasn't really listening to what I was saying. I wanted to possibly replace a crown, address any problems they found in the X-rays, and that was it. She told me I had multiple cavities between my teeth but didn't show me a single X-ray. She then said I needed Invisalign. I like my smile, I just have a little crowding in my lower teeth. I told her I've had braces twice and I don't mind the crowding. She pushed for the Invisalign and also teeth whitening. I walked out with a list of work I 'needed' (more than $5,000 worth) and was pushed to make an appointment the next day to have impressions taken for the Invisalign. I didn't go back because I was really intimidated. After talking to a family friend who is a dentist, I felt especially uncomfortable about having work ordered after I hadn't seen a single X-ray.

I called to see if I could get my permanent retainer reattached to ONE tooth.. they quoted me…read more$375??? For reglue on my tooth.. that's beyond scamming when every other orthodontic place quoted me at $50.. they just didn't have a doctor in on Fridays to do it. Ridiculous.

After 2.5 years, my braces journey is finally complete and I could not have chosen a better…read moreorthodontist than Dr. Sprowl at A-List! Her and her team were always welcoming, on-time, professional and thorough at every visit. There were even several times where I ended up needing to change my band color in between appointments and they always went out of the way to accommodate me and my requests. My teeth look absolutely amazing! Literally perfect and I could not be happier. My dentist actually said my braces by Dr. Sprowl were hands down "the prettiest braces she'd ever seen" a little sad to see them go but excited to have my new, perfect smile. Thank you Dr. Sprowl and crew, I'll miss you ladies!