Horrific reception- not doing anything. Empty reception area and can't be bothered even though I'm…read moreclearly in tremendous pain. This might be your 9-5 but it isn't mine. It's urgent and a crisis for me. Show you give a hoot.

When you mention you're paying cash 3 times and, the receptionist says insurance it's a good…read moreindicator of the quality care you're about to receive. Stay away. To the founder who assumed my gender. If your staff doesn't listen and, tries filing the wrong paperwork like your receptionist did. It's a good indicator of the rest of the staff. I don't need a reply from you but, thanks for reinforcing my point

I called to get an appointment with them since I had been sick with sore throat coughing headache…read moreetc.... they did a TeleMed conference with me with a Doctor Who just kept on insisting that I probably have the coronavirus, I was just tested the day before and it was negative. But he made me come in to get tested anyway even though I had mentioned I'm pretty sure that's not what it is. When I made the appointment with them they told me that they wanted to do another Coronavirus test and I informed them that I had just had one the day before that came back negative. They insisted that I have another test and to drive in the back and someone could come out to swab my nasal cavity and do a rapid test.. In the back there was potholes, the place looked like the back of any crap hole that you might see anywhere, no signs, cones, no cameras etc. did not feel safe... actually thought I was in the wrong place so called and they said oh no, you're in the right place. Glad there were no car Jackers nearby. Anyway, the rapid test came back negative so they insisted that I take another test that they could send off for results, yeah another drive behind the business looking at dumpsters and homeless people, no offense. I told them that what if this is not what is wrong can you just see me and help me relieve my symptoms. I had to insist on a strep test which they finally agreed to. Even though the lady that swabbed me was very nice, as well as the one who took my nasal sample, she did not do an effective swab, when you swab for strep throat you swab the throat and the side, not run the swab back-and-forth over the top of the tongue which made me gag... and I did not have strep. The doctor did prescribe me two pills, but nobody came out to tell me what they were for, what the side effects were etc.... I just wanted to tell them I do not have a goddamn coronavirus! Unfortunately, they only came up with a pre-diagnosis which they thought was coronavirus and was not! But they would not let it go ...it's almost as if they wanted it to be that. I have an idea, since I passed the rapid test, why don't I just come in and get a real exam! I did pay for an office visit and never stepped foot in the damn place! I will not go there again, they might have some great reviews from people that felt better after they left there, but I felt like they were just trying to take my insurance companies money by offering test after test after test. What a disappointing visit! Not everybody that is sick has Covid!!!!!! It was literally like the McDonald's of urgent care, without the hot fries. UPDATE.... After I complained to the front office, the owner of the business contacted me and have me call one of the employees there named Dr. Romeo... Now HE was a pleasure to speak to... he acknowledged my concerns, and he listened to what I had to say. I think he was also very disappointed in my perception of the place, and the care that I received\didn't receive. He was not belittling, or patronizing, he seem to take to heart what I have to say about my perception. He also stated that they would work on the back to be more accommodating to the new testing "era". In addition, after hearing of all my symptoms and why they had to go through he was surprised that I had to go through it! Final thoughts said, he finally got me the antibiotic that I needed after reevaluating, and I felt he was very genuine. Mistakes happen, we can call them learning opportunities, and hopefully urgent care at Druid Hills learn something from this.

My experience at this place was disappointing; I went in for stomach pain, inflammation, and other…read moresymptoms, but they only prescribed Pepcid, and I wasted the money I paid for the consultation. That same day, I went to another place where they diagnosed my condition and started me on treatment in less than an hour.

I'm pretty shocked at the low reviews. I found the staff at Piedmont to be efficient and caring…read more Details below! Parking - Free and adequate LOBBY Free wi-fi. Insufficient seating for the million clients coming in and out but we waited in the car. 80's - 90's soft rock plays in the background. It's a clean environment where everyone wears masks. Which is great cause some were there for covid tests and others had preexisting conditions. REGISTRATION/COST Registration available online and via phone but I used paper and a pen. $40 copay with United insurance. SERVICE Slow. We were given a 1 hour wait but it was packed! Actual wait was about 1.5 hours but worth it. Nurse practitioner Tiffani was warm & personable. Dr. Marissa Shaw was compassionate and effective. It was a quick visit but Dr. Shaw gave good advice, treatment, follow up paperwork, referrals and a prescription. Honestly it felt more like a PCP visit than urgent care! Only negatives were the wait time and the fact that Walgreens had no record of the prescription. VERDICT I highly recommend Piedmont Urgent Care and particularly Tiffani and Dr. Shaw.

Bad experience, lack of communication or respect ! Dissapointed with Dr. Ebony…read more. Also appointments made without your consent or knowledge

Went in with the expectations that my experience would be like the reviews i've read here, but was…read morepleasantly surprised. My appt was at 8:30 and I was seen at 8:45, not too bad. Especially compared to other peachtree immediate cares in the area. The front desk team was actually very kind and comforting, and the doc and assistant were courteous and quick. If needed in the future i'll likely return to this location. Shout out Dr.Mcleod.

My son was tested for the flu, and we were assured we would have the results for the test back…read morewithin 48 hours. It's now been 52 hours, and still no results. I disputed being charged for the pricey PCR test, because now we're outside the window that the flu drugs would be effective. The clinic denied my request and charged me anyway. The provider on call tried to claim Xofluza would still work, even though it is clearly indicated only for the first 48 hours after symptom onset. I understand that the lab is backed up because of the holiday, but I really resent being charged for a test that is now moot because it took so long.

Miss Stacy was very helpful and professional. I was helped with great customer service and was…read moresatisfied.

The care I got was great, fast efficient and clean. Great experience overall mynew place to keep…read moremy health in order since I'm new to the area.the office was clean and I felt comfortable as soon as I walked in.i was treated for inflammation in my foot and was given the type of care that was personal and made me feel like the Dr cared.. thank you.

We've had to bring my mother here twice over the past 3 months for respiratory illnesses. I…read morepersonally wasn't too familiar with the "Urgent Care" process but was pleasantly surprised by the professionalism, and politeness of the staff. On both occasions, the whole ordeal of triage, swabs/testing, X-rays, doctor consultation and prescriptions took slightly less than 3 hours. Which might seem long to some people but we also spent 9 hours in the ER of a major hospital on Christmas Eve and never got seen! So this place gets my vote. Also there is free parking out front and you're not navigating a massive and costly parking deck while sick. I really can't think of any negatives, they didn't even bombard us (or anyone for that matter) with paperwork. TLDR: This place is a godsend when you're in a pinch. Dr. Sydney was outstanding.

The staff is very knowledgeable and professional. I was not into Piedmont Hospital at all, after my…read morestay at their hospital in Cartersville. This Urgent Care is clean, they listen to understand and not listen to reply. They are very thorough. Shontae I love her personality and the lady at the desk IDK her name but she was professional and explained the entire insurance process to us over the phone and had me ready when I got in. Wasn't no sitting in the waiting room for hours, I was in WR for less than 10 minutes and they had me in a room. I definitely recommend THIS LOCATION. 2520 N DECATUR RD, DECATUR, GA.

Absolutely an exceptional experience! I had an infection in my upper thigh muscle. I was told by…read moredoc on demand to go to the ER or urgent care. My wife found this incredible company online and within 40 minutes I had a real doctor and nurse in my kitchen! They took my vitals and administered an antibiotic shot and prescribed me an oral antibiotic. This team is the real deal. My option was driving 30 minutes and waiting in a lobby of an urgent care or going to an ER and waiting 4 hours or more. I am so happy that I was able to get the care that I needed without leaving my home and was back to watching the finale of Ozark minutes after they left. They rock! Super friendly, kind , fast , and professional are what come to mind when I recall their visit. I won't use anyone else. Thanks Qualified Quacks! You make life easier.

From the owner: Primary & Urgent Care COVID19 Testing…read more COVID19 Antibody Testing Housecalls Telemedicine Concierge Medical Memberships

ABSOLUTELY HORRIBLE. They had us waiting in the waiting…read moreroom. No problems we wait for an hour get called back for triage all good. Then they stick you in a tiny room like cattle with TONS of other sick people who are literally throwing up next to you with not enough seats for everyone. You wait in a room to get an IV then get put back in said room to wait for another 3-4 of hours. Oh and that IV that they give you is just in your arm not helping at all not attached to anything. If you aren't dehydrated when you come in you sure as heck will be by the time you get seen. It isn't a concern for them you will not be offered even water after waiting for 4 hours and still not being helped. I wouldn't send a dying wild animal here much less any of my loved one. If I could give 0 stars I would. AVOID AT ALL COST!!!

Called today to make a primary care doctor appointment as a new patient. I was told that the entire…read morefacility at this specific Clifton address is not taking any new patients. That's a problem. The whole hospital's staff of primary care doctors aren't accepting new patients? People are going to leave Emory in masses.

They got me in and out fairly quickly! The front desk lady, the nurse, and the PA were all super…read morefriendly. I had a great experience here but I hope I never have to come back lol!

Really kind people work here and this is definitely my best experience at an urgent care. It's…read moregreat that it's locally owned and you can see a doctor. They've been responsive and thorough and I recommend going to them when you are in need! They use flat and transparent fees as well. Quite unlike a lot of these corporate or hospital chain owned urgent cares.

Overwhelmed, fearful, helpless. That's how I felt when my loved one was diagnosed with dementia…read more It's extremely difficult to find resources and treatment. Integrated Memory Care is the only primary care practice in the U.S. specifically for people living with dementia due to Alzheimer's, frontotemporal degeneration, Lewy body, and cerebrovascular disease and their care partners. Sadly, my loved one had been diagnosed for 9 months and had been treated by multiple Emory providers. No-one mentioned IMC. I learned about it through the Shallowford Alzheimer's Caregiver support group. To Qualify Before establishing care, patients must have a dementia diagnosis. Get on the wait list for a cognitive testing appointment and make an appointment with a neurologist in the interim. Integrated Memory Care Clinic (IMCC) IMCC enables patients and family care partners to have geriatric primary care, dementia care, caregiver support and education at one location with free parking! If your loved one has a cold, needs medication management, or is experiencing dementia behaviors, specialized nurse practitioners diagnose and treat with the goal of avoiding the ER and hospital visits. One Stop Shop Instead of a primary care doctor, patients' care is managed by nurse practitioners who have advanced training & specialization in dementia, geriatrics, and palliative care. The nurse coordinates care with geriatricians, neurologists and a clinical social worker. Dementia-sensitive primary care frees you from having to explain the diagnosis at every appointment, especially if your loved one has mild dementia and "presents well." Before IMCC I called every state agency and none were helpful. I have two degrees and struggle to figure out Medicaid! We'd wait months for a visit with a senior doctor who was dismissive. Even with a great PCP, every appointment was in a different place and the providers didn't communicate with each other. After hours and on weekends, we had to visit urgent cares and the ER just to end up with a huge bill and no treatment. With IMCC Now I message the nurse on MyChart and receive a faster response. Neurology appointments are handled through IMCC, with virtual cognitive tests. When there was sudden pain, we didn't have to leave home. Dispatch Health was recommended to evaluate my loved one. A wonderful social worker provides emotional support, disease education and self-care tips. Jenny informed me about financial resources, guardianship and managing dementia-related behaviors. Treatment/Services Services include preventive care & immunizations, treatment for acute issues like falls & infections, monitoring chronic conditions such as high blood pressure, care partner-only visits, planning for future care, cognitive assessments, referrals to specialists and an after-hours line for patients with urgent issues. Resources/Information The IMCC newsletter provides information such as virtual lectures, support groups, estate planning, clinical trials and events like "Musing Together" at the High. I've attended two empowering brain health conferences. My favorite project was "Improving Care Through Improv" at Dad's Garage where caregivers learned to use humor and "yes and" strategies to better communicate with loved ones. And we were paid! Summary 188,000 people aged 65 and up live with Alzheimer's in GA. 374,000 loved ones are unpaid family caregivers. IMCC lessens the burden and enhances the quality of life of those living with dementia. I highly recommend giving IMCC a call!

Sounds like a great idea for this clinic. It only works if the staff and doctors are compassionate…read more That's why the rating is a 1. The staff and doctors are the complete opposite. They claim its an all in one fix. You can see all the necessary providers all in one shop. The problem is they aren't doctors they are NP'S & RN'S. They lack empathy and compassion but can put on a good front while in office. This might be the only one in the U.S right now but it lacks substance .