I feel very comfortable with Dr Perez. All if the staff are extremely knowledgeable & friendly…read more I've been going for years and would recommend them to anyone.

Crap service and terrible staff, they are super rude and unprofessional. Dr Perez is very…read moreknowledgeable but good luck getting ahold of anyone or any follow up with labs . Very sad on how they run this place they are in need of some major changes and updates w technology and overall running the business .

The most amazing service ever for a express care The NP that…read morewas there the most kindest, professional and through I have met since moving down here, thank you

Good location Fits the purpose…read moreEasy in and out while you wait for a primary care doctors or you can just got here

My wife and I always come here whenever we feel under the weather. Sometimes the wait times aren't…read morethe best but they do get you in as quick as they can. We always see Dr Carl and each and every time we do, he takes the time to listen to us and his bedside manner is fantastic. Our meds are called in to our pharmacy promptly and there hasn't been any issues in getting our health back. Other urgent cares we have been to have been very slow, despite online appointments made in advance, and the diagnosis has been wrong causing us to have to return several times to get things right. I recommend this location and Dr. Carl!

Been there multiple times when it was doctors care. Went with a sinus infection for the first time…read moresince it became novant care. still in network and was in with doc 10 minutes and received a $341 for being handed an antibiotic. Because the way they submitted it to insurance got denied. in addition the care was poor and so was the front desk i spoke to. Will never return.

So, I want to say that I came on a day when they said their system was experiencing issues, so…read moremaybe they should have more stars. They were telling folks who came in to a walk in clinic that they did walk ins by appointment, which seems antithetical to a walk in clinic imo. They took all of my info, including my payment, and then I sat there waiting and my name did not appear on the list at all. I waited 30 min and then finally went up there to ask and they could not remember who I was or if I had checked in. Then they had to go and work out what was going on, stating I was supposed to be ahead of 2 other people who had come in. Still sitting here waiting to figure out my place in line.

The front desk was completely useless. I made a 2:30 appt, sent my insurance. They started…read moreworking on it at 2:30, couldn't figure out how to find my coverage, refused to call the number on the card. I had to call and hand her the phone. Then 45 minutes later after already determining that I would have to pay the full amount anyhow because I hadn't met my deductible, I still had to wait for her to decide I could go back. I have never seen a more truculent, non-helpful person at a Dr's in my life. She could've just picked up and called initially and saved all of us time and frustration.

On Christmas Eve, around 9:00 PM, my daughter checked in at Tidewater with a severe stomach…read moreinfection. She received excellent care. A CAT scan was performed, which identified an unknown tumor for follow-up. It was an Overall positive experience. A nurse and a doctor immediately saw her. The doctor admitted her to Coastal Carolina Hospital for care( the only issue was the wait for a room at the hospital, over four hours). We are thankful to the medical team.

I came here for an abdominal strain but they went above and beyond and ran all testings from urine…read moreto blood to xrays just to make sure all was ok as a few doctors from other facilities werent too sure what was going on. There was no wait and i felt listened to.

If you have an orthopedic injury during your stay on Hilton Head, this is the place to go. At my…read morefirst visit I was seen, diagnosed, and given treatment options all in one hour. Everyone was so welcoming and made me feel comfortable. I decided to go back for a further look because I was still experiencing pain, but the wait to be seen was going to be 2.5 hours five or take. I decided not to wait but was able to get a disk of my X-ray to take to my doctor when I return home. Thank you!

i broke a bone in my ankle. I'm a part timer in HH so have no regular doctors there…read more Received immediate attention with no wait. Had x-rays and consultations in less than a hour. Great follow ups. staff was friendly and caring. Everyone answered all my questions. I recommend without hesitation.