If you think you're sick, go ANYWHERE but here! The nurse is so rude and does NOT listen, she didn't even let me finish talking before she picked up the phone in the office to call the doctor. I have been sick for over a week, I KNOW when something is wrong with my body. I tried to explain to her that I had been tested for Covid, flu, & RSV, 6 days prior & they all came back with negative results. Being that I was still feeling bad, I requested to be tested again or even just looked at by a doctor. She said there was nothing they could do for me, even if they tested me there wouldn't be anything they could give me & if I wanted to be seen, I needed to go see the doctor I saw the week before. So rude, no empathy, almost as if I were faking something being wrong with me. So I left there & went & waited 2 hours at the doctor at the urgent care that I saw the week before, he literally walked in, listened to my lungs with a stethoscope & said you have walking pneumonia & prescribed me an inhaler, doxycycline, & prednisone. Do Better CVS! I hope anyone who is actually sick, never goes to this location! read more

Had an appointment today at 9:50. When I arrived there were 4 people sitting there and the check-in kiosk had a "closed" sign taped to it. The others said that the health care provider had not yet arrived and and she wouldn't arrive for 30 more minutes. One lady said that the kiosk wasn't really out of order. She moved the sign and signed in. Clearly, they didn't want a record of wait times. Totally unacceptable. My husband had a previous bad experience and told me not to go there. I should have listened. I am now waiting at the walk-in clinic at the hospital. An hour wait. Not great, but better than what I was going to get from Minute Clinic. read more

I was seen by the nurse practitioner for a minor illness. She was thorough, knowledgeable and professional. She listened to my concerns and never made me feel rushed. I would definitely come back. I didn't have to wait very long, but if there had been a significant wait time, I had the option to leave a cell number so I could receive a text when It was time to come back to the clinic to be seen. That would have let me shop in the store instead of sitting and waiting. read more

I have been to Minute Clinics before where they were all extremely professional and efficient. This minute clinic is ridiculous. I used the online sign in and showed up and USUALLY this means I would get there and wait only 15 min max. Well, I waited for 50 minutes at this Minute Clinic with NO PATIENTS in the room.. The nurse was eating lunch outside of the lunch hours and there was a line of people in which I was first and I watched everyone walk in and sign in and just felt terrible for them because I knew they were going to wait 2-4 times as long as me. read more

I was very dissapointed at the lack of professionalism by a nurse practitioner here. Although the process CVS provided was easy to follow and convenient, the staff member Tene Turner did not uphold these standards. Despite myself being very sick, she told me "If I didn't move she wouldn't have to do the flu test three times" in a sassy tone, disregarding my pain and uncomfortableness. When I was texting my parents updating them of my results, she sassily pointed to the cell phone use sign and said "do you want to continue this exam or not". I was shocked by the constant snarky remarks and did not think it reflected CVS accurately. I also had to wait 45 minutes for the prescription afterwards. Due to this unfortunate experience, I will not be returning to the minute clinic. read more

Absolutely, the worst phone support I've ever had to deal with. The call center employees aren't even in the store! No one will talk to you. All I wanted to know was if they have time for a CDL exam, that's it. Everyone was so scared of having anything close to an opinion of their own, I was transferred at least 4 times, all for a simple 'yes' or 'no' answer. The listed phone number doesn't even connect to the clinic itself. The wait times are a lie, you'll have a 56 minute wait time, but they stop taking patients 15 minutes before they close, so they'll have me sit there 45minutes, just to tell me to go home? Sloppy! read more

All wait times are a lie. They will even jump patients in line after committing to an order. Complete incompetence in patient management. You are much better off going anywhere else unless you have all day to sit around and be seen in an apparently random order. read more

Stay away from this Minute Clinic! I have been to a few MC all across the county. I was in NC visiting my mom and caught a cold on the airplane. So I decided to stop in and get an antibiotic to knock it out. Mr Michael Martin was working. I waited about 5 minutes with no one else there. After I got in he ask me what was wrong. I told him it started with a sore throat moved into a sinus cold and now was in my chest. I told him I normally get a "Z-pack" and that knocks it out. He proceeded to tell me that a zpack is not the end all be all to everything. And that we would see. I said ok but told him I know what works for me and a zpack seems to work every time. Then he said " I didn't go to Georgetown so patients can tell him what to prescribe. And if that's all I wanted then I could just go on down the road" he handed me my cards back got up and opened the door. I walked out and told everyone else to go somewhere else, this guy is a jerk!! I wasn't trying to tell him what to do, just what has worked for me in the past. I came to him for advise and help, not to find out he went to Georgetown! So I went down the road to Kernodle Walk in clinic. The Doc there was great! Looked me over and said yep a zpack would be perfect for you. I'll have to be dying before I go back to that Minute Clinic!! read more

Not a good place to be seen! Nurse is self centered and does not listen. Will not be using them again!!!