Called to ask a simple question about the services they offer and immediately got attitude from the operator.

Walked in early one morning since appointment wouldn't be available until later that day. Everyone was very friendly and helpful. My child was not able to complete a test there so they sent us home with a cup and we brought it back which was very helpful in her being comfortable as well as us not taking up space for someone else to be seen. read more

It's a good place to go when you sick some time when you come to appointment they take you right then

The staff are absolutely childish and in mature I'm a 17 year old trying to get my foot checked out because I got injured at work and all there doing is playing around and saying stuff like I'm going to schedule for 11:15 so that way no one can because they don't want to do there job and it's just like bro come on like dude my foot is like bad and there just talking not even doing there job read more

This place is a joke! Over crowded and the front desk staff is not good. Just retire from working if you can't see or hear.

Place is garbage. Wait for 2 hours for a thing that takes 15 minutes. Pray to God that no one or myself has to ever visit this place. You will be waiting longer than you have to ever waited. GO SOMEWHERE ELSE read more

I was pleasantly surprised at my visit last night. I took my toddler in to be seen and we were in, seen and out of there within 45 minutes. The nurses and doctor were exceptional. Respectful and compassionate.. highly recommend! read more

So I just went in for screening for my employer. The staff was very nice as well as professional. Although they were super busy they had everyone seen in a timely manner. They worked well as a team! I had to wait for a while due to the test but it wasn't bad due to the upbeat staff! Well done! read more

this place is absolutely awful. I have symptoms of strep throat and I always get strep throat. The lady was supposed to swab me. She lied to the doctor saying she already did and there was nothing wrong with me. Turns out she got the files mixed up with another person who was three years old, and did not even have the same name as me. The doctors, there are flirts and very unprofessional I gave this place a second chance because my first choice was closed and that was Centra The people at the front desk didn't know what they were talking about. and the wait time was absolutely ridiculous. I should not have been in there for over four hours!!! we have lives at that point you should've clocked me in and made me work I'd promise I'd do better than whatever was going on in there I could type of book about how awful that places is and I told myself I would never be one of those people with the world needs to know do not come to this place read more

I went to Med Express on 4-18-21 with severe abdominal pains and nausea and vomiting and seen Michelle Hall. She was so thorough. She did scans of my abdomen and found a lower bowel obstruction. I could have died had I not went to be checked out. The staff there was VERY concerned for my well being and have ALWAYS been very attentive to my needs when I go there. As always I want to thank you all at Med Express for what you do and represent. This was a life saving experience and even tho I had to stay in the hospital for several days I could never thank you enough for saving my life. This was a serious issue and I'm very grateful for all that was done to help me. read more

Very disappointed. Was misdiagnosed Doctor did not spend 2 minutes. If I had gone to another Doctor I could have lost my vision. And got a $225 bill. Will not go back or recommend. read more

I came here 3 times and all 3 times were just completely outrageous. This my first time living in Danville (a confederate city) and I'm already offended by all the RACIST FLAGS and BUILDINGS AND SLAVE SHACKS still being up. First time I came here I sat over 2 hours just for a nurse to call me on the phone and decline my visit? SO NOBODY COULDN'T CALL ME BACK UP TO THE WINDOW OR HAD A NURSE COME OUT AND TELL ME INSTEAD OF CALLING OVER THE PHONE WHILE I WAS SITTING IN THE LOBBY NOT EVEN 2 FEET AWAY FROM THE CHECK IN/OUT WINDOW. THE 2nd time I came for a sore throat and they didn't do anything but looked in my mouth prescribed me medicine and thats it. U gotta wait over 2 hrs just to get to the back, get evaluated and checked for 5 mins and sent right back out the door. The 3rd time my son was sick and I explained to them wat was going on with him, all they did was wrote down what I said and came back with a list of over the counter medicines that would help. read more

Quack Quack. Finished with this place. 1st time I was there they diagnosed me with a chest cold. Gave me a prescription and sent me home. Come to find out that I was having a heart attack. 2nd time I went there to help get some relief from a constant coughing. Doctor said he couldn't help me and feed me a bunch of crap and had me nervous. Doctor recommended that I need to go hospital and that I need an ambulance. I turned down the $800 Uber. Get to hospital, test was ran. Was told that I had a chest cold. $8000 later I decided that Danville is where you can be scammed legally. read more

Front desk did not come off as knowledgeable and the wait was longgggg. Just don't waste your time.... Avoid it

I have used MedExpress quite often and have been very happy with the service. The nurses have been lovely, and the doctors and nurse practitioners have been friendly and have explained things to me. I had only one small problem for the first time yesterday because the nurse hadn't updated my chart, but the problem has been resolved and it didn't hurt me at all. I have often recommended MedExpress to friends and family. They are a great alternative to my family doctor when I can't get an appointment. read more

The doctors are complete quacks here. They misdiagnosed my symptoms twice. I went there on two separate occasions, and without any viable tests of any kind talked about my symptoms said it was probably one thing gave me a bunch of prescriptions and had me out the door. It was not thorough or accurate. I then proceeded to go get a second opinion at a urgent care facility in Lynchburg with a much better testing, and much more thorough diagnosis and correct prescriptions that took care of the issues. I will not be going back here. Not to mention the price is outrageous. Every other urgent care center I have little to no copay with my insurance but somehow here they have me paying 120 or more. I'm pretty sure no one here knows what they are doing. read more

Took my wife there for an ear infection and paid them a $50 copay. They gave her an ear drop which had no effect. They said they wanted to see her again but when she went back, they refused to see her without another $50 copay and also refused to call her in an antibiotic. We declined that and will go to a more reputable facility for the next visit but we'll make sure everyone knows how you're treated here. Now we'll head over to Centra primecare and let the professionals handle it. We'll never be back to Med Express and I'd give it 0 stars if I could. read more

The nurse who did my throat swab was very rough. I was in a lot of pain afterwards. There were other issues too. I couldn't eat for 2 days without pain. I went in with no throat pain and came out with severe pain. I would not feel comfortable going back there again. read more

I am very disappointed with the service I received at the Danville Virginia MedExpress. When I finally saw the doctor she made it very obvious that she was in a hurry. She spoke very fast and made me feel very rushed. The first thing she said to me is, she is not going to give me the shot; I told her it helped me the last time, but she totally ignored me. She looked in my ears and mouth, told me she'd give me a prescription for prednisone, and quickly exited the room. My entire visit last about ten minutes. I have been taking the medication as directed and so far I feel just as bad as I did yesterday if not worse. My face is still very swollen, itchy, and painful. I feel like I wasted my time and what little money I have by going to MedExpress. The doctor I saw (Johnna Thomas) did not help me at all. I will NEVER go back to MedExpress and I will NEVER EVER recommend any of my friends or family go there. read more