Thought it would be so cool to go through the Edward drive-thru. I registered on the inside she…read moretold me to go around and wait till the door opened. So I went around and waited and waited and waited and then gave up and came back in for my blood work. Cool concept but it didn't work.

Refused to see me. Went in thinking maybe I have bronchitis because I'm been fighting a cold all…read moremonth. Literally the most worthless experience of my life. #worthless

My husband and I have gone to this Minute Clinic location for the past 3 years. We can't say enough…read moregood things about it. The nurse practitioner there, Danielle Battistoni, correctly identified advanced cellulitis from a wasp sting - she LITERALLY saved my life! Where many would have just given me some kind of cream to rub onto the huge thigh-covering welt, she correctly diagnosed cellulitis and sent me to the emergency room at a local hospital. She even called ahead and gave the hospital all my info, so that when I got there I didn't have to wait more than 5 minutes to see a doc and be put on IV antibiotics. 4 hours and 2 bags of IV antibiotics later, I was already feeling much better. The ER doc told me that Nurse Practitioner Battistoni made an "excellent call" in my case, and said that if I had delayed treatment any longer, the cellulitis would have gone systemic - resulting in septicemia (which is deadly). Who knew you could get a life-threatening illness from a wasp sting? The NP at Minute Clinic did! My husband and I are both very grateful to have access to the excellent care provided at South Elgin Minute Clinic.

I have only good experiences here. So nice to get in quickly. Great care. Will continue going here…read more Also very nice to pick up script in same building

Just went there yesterday for my teenage son who had the FKelly Karas-Hedrick who is a DNP a (nurse…read morepractitioner with a doctorate degree), is the kindest and coolest professional urgent care provider with a bedside manner so positive, it's rarely seen in urgent care! We have seen her once a year or twice a year for three years for my two son's various flu and other injuries. We are so grateful she is there. Please don't leave, Dr Kelly! If every provider were like her, our medical field would be serving all patients SO well. Here's why: She always thinks of everything without me even asking, from meds, to at home things to do, to a school note, without hesitation. She always makes a little bit of small talk with my sons, but it's like she really cares. Bonus: The place is clean, the front desk staff is friendly, calm and efficient. They smile and are efficient and great with insurance and I haven't ever received a crazy bill from them ever. The wait time has never exceeded 15 minutes. We are out within 45 min including payment and lab tests. I am not getting paid by them to say all this stuff LOL haha! I don't know anyone there either....but I just have to call out this example of urgent care DONE RIGHT. Dr Kara's-Hedrick, DNP, please always continue being the best urgent care provider we've seen! To the staff: Stay well and take care of yourselves and know that your job MEANS A LOT to the community. Your kindness and helpful demeanor makes all the difference when we are feeling ill!

Stephanie took great care of me. I came in for a tetanus booster and thats what i got. She examined…read moremy cuts and scrapes, and gave me good advice. No nonsense, in and out.

Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.

Awful. A year after I visited for 2 annual vaccines I was charged $315. No one to talk to about…read morebilling concerns and health insurance refused to cover. Never again.

I took my mom to CVS minute-clinic on 142 and LaGrange Rd. We saw NP Kathleen. We had unbelievably…read moregreat service- a very thorough exam. Kathleen was all business, and extremely efficient. Typically, when going to her own doctor- even with an appointment-- the wait times are horrible, usually takes more than 2 hours to get in and out. I decided to try a minute clinic and it was a great choice. As thorough as the exam was, we spent approximately just over half an hour there in total. This included strep & covid tests. NP Kathleen gave us far better attention and a more complete exam then we are used to receiving. This will likely be our go to place down the road.

No one wants to visit a walk-in clinic, but sometimes it just can't be helped. When you enter the…read morebuilding you walk directly into the registration desk. They take your info and then you are sent to the second floor where the clinic is located. There is a small waiting area and I only waited about 2 minutes. I saw signs for 26 exams rooms so they must get very busy. I was seen within 5 minutes and on my way within 20 minutes of their opening. Certainly no complaints about that. The building itself is relatively new and everything is very clean and bright. Every employee that I had any interaction with was very polite, kind and professional.

I see Dr. Choi for my knee issues. He has now replaced both knees. My quality of life has returned…read moreand I can't say enough good things about my experience with him.

The women working in the clinic was very nice and visit was fine. Received the bill and was…read morethinking what a scam. She really didn't do anything. She is not a doctor. She asked questions and took my blood pressure. Felt my throat and looked in my ears to tell me I had some water and it would go away on its owe. The bill came and it was 580.00 dollars. WTF - for what - my doctor charges so much less. After insurance I still had to pay 140.00 dollars- what??? For real - That is what the appointment should have cost in total. So crazy - I will call my doctor next time.

Update: I only ended up waiting less than 10 minutes. However, when NP came out to get me she said…read more"Now that wasn't 40 minutes, was it?" In a snide tone. My visit went fine but she has a bad attitude. Went online at 6:30 am to register for my "place in ". Tried on phone and PC and there was no option to "get in line" at this location. I kept trying and figured the "line" didn't open until the location opened at 8:30. Got online at 8:33 and it said I could get a place in line and the wait was 6 minute. Since it was only a 6 minute wait I got dressed and arrived at 9:05. There are 3 people in line ahead of me with a 40 minute wait! Ugh! The nurse practitioner came out and asked me if I was the next person. I responded with "I wish". And explained to her what happened. She explained that there were already people physically in line at the store at 7:00 am so she made the online "line" unavailable until 10:00 am. This should be stated on the website. If I had known that I would have gotten dressed and come at 7:00 this morning! This online sign up is seriously flawed. Not to mention, the way the nurse explained it was condescending and she lacked empathetic customer service. I'm not sick often so I don't know the ins and outs of getting a good place in line. CVS could do a much better job of explaining the process on the website.

I have been to this location a few times as a 'walk in' patient. I expected to wait for a while,…read morebut was helped rather quickly. I recently made an appointment in the wee hours of the morning. When I arrived, I barely sat down and they called me in. The PCT (Raymon) was very friendly and professional. He listened carefully to my concerns. The NP (Adrienne) came in to see me within a few minutes. The service has always been really great. I have had x-rays and minor labs in the past, and felt heard and well taken care of by al the staff. I highly recommend the appointments as you can go online any time to make and appointment. It even will tell you where you are in line if there is a wait. Thanks for the great service, and for caring!

My 21-year-old son was not feeling good ears were bothering him had a headache throat, we went here…read moreThe doctor spent like 5 minutes with him did not do any kind of test just told him to go buy some delsym and some pure saline drops gave him a specific brand to get, we did He suffered for a couple more days till I got them into a regular doctor I drove him because he was feeling dizzy on top of that, I took him to Duly by Costco on meacham road, I wish I thought a checking there a couple days earlier to see if he could get in. The doctor there looked in his ears right away The other doctor did not even look at physicians immediate Care they never looked at his ears never looked at his throat! Well this doctor at the duly took one look in each of his ears and told them you have an ear infection in both ears That's what's causing all this problem, a real diagnosis! So he prescribed antibiotics and within a day of taking them the pain started to ease up finally the kid had some relief after being up so many hours because he couldn't sleep because of pain. And then my son paid their copay that his insurance tells him to pay while we were there well at least that's what we thought it was when the lady charged him 93 bucks for absolutely nothing, about 5 months later he gets a bill in the mail wanting $286 bucks, then they send him an email and a text and the text and email both say that he signed up for auto pay so this place saved his card information when he made the payment he did not write his card number down did not give them permission to do an auto pay and they did not turn it into the insurance company but no they did take it out of his card which is linked to his bank account and we had to fight it because they did not have permission to do an auto pay so watch yourselves if you go here you are better off going to the emergency room. I will never again go there myself or take my husband or my children there. I went months before like a half a year probably my son for a problem I had with my leg They did an x-ray and said everything should be okay that this sore I had on my leg next to hardware was fine there was no infection in the bone, but guess what there was an infection in my phone I had hardware on my tibia and my fibula and there was in fact an infection in my tibia I had to have the hardware removed, and my tibia cleaned out to get rid of infection. So I have good reason not to trust this place for myself and with my son going there They are rip offs they have no clue what they're doing! Go to the emergency room and skip this place well we were there I heard them send somebody that came there to the emergency room anyway for an x-ray because theirs was not working or the tech wasn't there something. And so according to what I heard they had spoke to them on the phone before coming in and when they got there and said what the problem was they could have been told and should have been to go to the emergency room because it sounds like you will need an X-ray and we are not able to do it today but no instead they let the person stay with their child and why so they can get more money No doubt they build the persons insurance and charge them the copay and who knows what they tried afterwards. If I could rate this place on the scale a negative zero I would do that

Greetings to you all: Let's face it, no one wants to be ill. However, if you are sick, you want to…read morereceive high-quality care expeditiously. On December 10, 2025, I visited Endeavor Health Care Intermediate Care on Naper Boulevard in Naperville, IL. This was my second visit. I returned for care because I received exceptional care during my first visit. My response concerning my visit on December 10th is WOW, WOW!!!! I received top-notch, high-quality care and services from the second I walked in the door! Once I entered the building, I was greeted by Norma, the receptionist, with a big, warm smile. She set the stage for a warm, nurturing environment. After checking me in, she assured me that I would be seen shortly. She was not kidding! I was called before I could take off my coat and be seated. This was about one minute after check-in. Jackie, the Nurse Technician, was kind and informative as she escorted me to my room and during my initial assessment. Jackie ensured that I was relaxed and did not need anything. Once she was finished, Sandy, the Registered Nurse, entered the room in about three minutes from the time Jackie concluded her initial assessment. This is unbelievable. When Sandy entered the room, she brought in a ray of sunshine! She is a positive, charismatic, caring, and competent nurse. Her skill set and professionalism put me at ease, which made me feel confident that I would once again receive stellar healthcare. Sandy anticipated my questions and managed my expectations as though she could read my mind. Based on my symptoms, she ordered tests. In seconds, those who were required to perform the test appeared. Debbie, the X-ray technician, escorted me for an X-ray with a smile and performed the specific test with care and tenderness. Debbie escorted me back to my room with graciousness. In three minutes, the provider appeared! This was astounding considering that the clinic was busy! When the provider, Godwin Flores, entered the room, he did not disappoint! He further illuminated the room with his smile, care, and concern. He thoroughly examined me, and I could tell that he reviewed my medical record before he entered the room because of his questions, answers, and plan of care for me. Assessing someone's record before evaluating a patient tells you that Godwin Flores is interested in providing the best possible care for his patients. Unfortunately, not all providers do this. I received world-class, second-to-none, seamless care from Endeavor Intermediate Health Care on Naper Boulevard on December 10, 2025. I am simply over the moon about the care and service I received. I was in and out of the clinic in less than 30 minutes. I am a retired Health Care Quality Executive. I know high-quality care when I see and receive it. Hooray to the staff at Endeavor Intermediate Health Care, Naper Boulevard! You are the flagship immediate care clinic for Illinois. There is no one better than you. Take a bow! If you want world-class, seamless healthcare from competent staff, go to Endeavor Intermediate Health Care on Naper Boulevard in Naperville. I could have gone to several other clinics nearby, but they are not like Naper. read less

I've had such great care here. Great care from the kindest providers. Not just ear infections and…read moresore throats, although of course those too. But even more serious issues. Earlier this yr, I was hooked up to an EKG after an Rx I was on sent my heart rate and pulse crazy. I felt I was in very good hands there. A huge comfort because it scared me to death. I'd rate this place a 5 if the waits weren't so insane. I took my daughter for blood work this summer and we were there for more than an hour and a half before we were seen for labs. For labs? I've never waited for more than 20 min anywhere else. Especially puzzling because the waiting room wasn't very full. Don't use this Immediate Care if you're wanting immediate care. It's more "eventually we might get around to you" care. But once you're seen, it's at least great care.