I visited the clinic Friday 7/3/2026 and everything was just fine up until it was time to leave. I…read morebrought my coworker for her work injury and she was in a wheelchair. While I was trying to leave I was having trouble with the double doors. One of the employees sees this, but she is too busy exchanging information and flirting with a patient who was also leaving. The two ladies at the front desk were in shock at how blind she was and they decided to nicely speak up for me. Instead of the employee in the doors helping me, she simply steps to the side and finishes her conversation with the patient. I get out of the doors and I see her hug the patient. This was very rude and unprofessional to see and definitely not how I wanted our visit to end.

Horrible service. the lady at the front desk was incredibly rude. Made an appointment at 9:50 and…read morestill waiting for the doctor at 11. The doctors were kind but doesn't make up for the fact that I spent two hours there. Go somewhere else where appointments are a requirement not a suggestion.

Thought it would be so cool to go through the Edward drive-thru. I registered on the inside she…read moretold me to go around and wait till the door opened. So I went around and waited and waited and waited and then gave up and came back in for my blood work. Cool concept but it didn't work.

Refused to see me. Went in thinking maybe I have bronchitis because I'm been fighting a cold all…read moremonth. Literally the most worthless experience of my life. #worthless

Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.

"Physicians" "Immediate" Care? Lol. Despite booking an appointment and completing all forms online,…read moreI waited 1.5 hours to be seen by a nurse practitioner. Nothing about this was immediate and the provider was not a physician. The entire point of booking an appointment + online form completion is to be seen promptly. I have been to many urgent cares throughout my life and never experienced such a long wait.

Terrible customer service. I booked an appointment and waited forever. They were seeing non…read moreemergency walk ins before me. The staff was extremely rude.

The kids flew in from out of state and our eldest had an ear infection that was aggravated from the…read moreflight. My wife called Premier Family Urgent Care to check their hours and make sure they are open. No one ever updates their times so we called to make sure. Christmas is on Monday and we know places are going to be closed. As soon as we arrived they had a well lit parking lot and plenty of parking. We walk in and are immediately greeted by the receptionist. She was kind and asked us what brought us in. The receptionist was very professional and asked open ended questions to better prepare the doctor. After I filled out a few medical documents the medical assistant approached and introduced himself. He was very well kept and professional. He took my daughter's weight/height and blood pressure. He wrote it down and informed us the doctor will be in shortly. Dr. Husam Nasir walks in and introduces himself and takes a look and explains his findings. He explains it so well even I understand and I appreciate that. With everything that I have mentioned so far I haven't gotten to the good part. I give the doctor the pharmacy to send the prescription and I leave. The Walgreens we use closed early and my wife called to see if they could send the prescription somewhere else. The Dr. sends it to the new pharmacy without any issues or anything. Most places complain or have some type of attitude because they were inconvenienced. Not this place, they are the example every urgent care/professional business should follow. We cannot be thankful enough from the receptionist to the medical assistant to the Doctor for all being courteous and professional. Thank you all and I look forward to seeing you all again in the future.

Great staff. Nurse practioner is very knowledgeable and truly cares! Never a long wait like other…read moreurgent cares.

I, unfortunately, needed to visit the minute clinic due to an issue with my left eye. I was…read moreskeptical at first, but my loved one suggested that since I could not get into contact with my PCP, I should try urgent care/minute clinic. I'm so grateful that he suggested it and off I went. I was treated very well, diagnosed, and provided a prescription to treat my condition. I was pleased by the comfortable feeling I received during my visit with NP Megan. I had a sense of peace after confirming my diagnosis and I'm grateful to say that I'm receiving treatment and I'm starting to see improvement. I would recommend the Minute Clinic in a heartbeat. Thank you.

I was in misery with a bad cold. I had a few minutes to spare and was driving by a Minute Clinic so…read moreI decided to try it. My wait time was about 15 minutes. My diagnosis was upper respiratory infection aka common cold. The cure is just to wait it out. I did however get a prescription for an oral anesthetic which helped relieve the annoying sore throat pain. The prescription was conveniently transmitted electronically to the adjoining CVS. The nurse practitioner did a quick test to rule out strep throat. I also conveniently got a seasonal flu shot. Their services are limited. But it was quick and convenient to have someone look at my throat.

OMG the minute clinic nurses are very impatient, rude and should be banned from practicing…read more My Doctor asked me to have the wax buildup in my ears removed so he can perform a proper hearing test. Nurse Yvonne of MinuteClinic alleged she removed all the earwax. On my return visit to my doctor he took photos again only to discover nothing had changed! The same earwax was there as was before. Miss Yvonne lied to me because she was more engrossed with whom she was texting on her cell phone than caring for her patient. When I returned and informed nurse Yvonne that she failed to remove any of the earwax, she got aggressive and told me you'll have to pay again. She's a horrible person with a bad attitude. I will do what I can to blast this minute clinic on social media every chance I have.

From the owner: MinuteClinic® in TINLEY PARK is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

I would like to share my personal experience with Alicia M. (billing) and recognize the exceptional…read morecustomer service she has consistently provided over the past six months. Every interaction I've had with her has been professional, friendly, and incredibly helpful. When I've had questions about my bill, she has always taken the time to listen, walk me through the details, and make sure I fully understand why I was billed for each service. It's rare to find someone who not only knows their job so well but also treats every person with genuine courtesy and respect. Friendly, professional customer service can be hard to come by these days, but Alicia is truly an exception. Her dedication and commitment to helping others reflect greatly on the clinic, and I truly appreciate the outstanding support she continues to provide.

Not feeling good? Are you feeling sick and can't see your provider? Stop by or call before you and…read morevisit the providers at Wellness Home of Halsted. The staff is friendly, professional and courteous. They do everything from covid screening to STD screening m. They also do weight loss treatment. Oh and they offer Tox treatment with Tox options (Botox, Xeomin, etc).

I was traveling from out of state and experienced a severe cold/sinusitis. The Minute Clinic was a…read moregodsend on a Sunday morning. Very fast and efficient (you can reserve a spot online), a wonderful nurse practitioner who was personable and professional. My problem was addressed and I was out the door in about 15 minutes and $100 (which insurance will cover). Much more reasonable than the local hospital-affiliated urgent care facilities and much more efficient.

From the owner: MinuteClinic® in CHESTERTON is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Waited an hour and a half for an appointment. I ended up just leaving. Avoid this place at all…read morecosts! Extremely unprofessional

We visited the Neurology department and was blown away from the minute we walked in the door. The…read moreprofessionalism and kindness displayed made us feel at ease. Dr Ramos took the time with my Mom explained things to her so could understand at her age that means a lot