I stopped in for 2 orange juices and a Gatorade. Never have I entered a cvs and had been greeted with such genuine interest. Two young employees helped me find the drinks quickly and even made small talk about my external defibrillator not knowing what it was. I salute CAMERON of this location and the other young man whose name I didn't get for seeing to my need even after my gift card at checkout all the while ensuring my drinks were not expired. Wow! I'll be back to this CVS and speak highly of it to all. Thank you. Grateful. Virgilio Davis read more

I needed to have my prescriptions transferred to this CVS because the CVS I was using at 20030 West Lake Houston Pkwy was causing me so much grief. Joanne the pharmacy tech and Damien the pharmacist made my transfer seamless. Not only did they provide impeccable customer service they renewed my faith in CVS. Damien answered my questions and was compassionate to my situation. Joanne was the epitome of excellent service as well, by helping me get my meds transferred and ordered. I know what great customer service looks and sounds like and these two CVS employees are the example. I'm a world where good service is hard to come by, you can count on finding it here. read more

I am speaking specifically about the pharmacy. This is the absolutely worst location I have been. When calling, I am left of hold never to be returned to. They say they can't pull prescriptions from other CVS pharmacies which is not the truth. The other pharmacy is so tired of their laziness. Attitudes in person have ranged from pleasant and very rude. My review might seem harsh, but the front of Kingwood location is just SO wonderful. They have got to step up with their awesome central location. read more

Worst service I have ever experienced. Second time to try this location. First time I was at drive through for over 15 minutes before I was acknowledged, I watched people in the pharmacy talking to each other and doing routine tasks. This time I was in drive through for about 8 to 9 minutes. There was one car in front of me. They served them and closed the window due to the fact it was now 1:30 - rolled the mechanical blind down in my face with no acknowledgement that I had been waiting. They could see me in the mirrors and knew I had been waiting. While I do not begrudge anyone for taking a lunch break I do find the rudeness to be most appalling, given the fact that I was in line for so long and not assisted. I will drive 10 to 15 minutes further to go to a different store in the future. Proper etiquette/common courtesy of a simple " we apologize we must close at this time but if you will come back at two, we will take you immediately"would have made all the difference. read more

MinuteClinic at CVS - CVS - shame on you! - Urgent Care Near Me - KINGWOOD, Texas

I came in for stamps and the cashier was busy so me and the person behind me were simply waiting. I believe the manger or supervisor names Zee told both of us we can use self checkout which was rude because we both had questions that required a person. When he did finally get to me he had no care for customer service I work for Kroger so expected at least a hello he simply asked if I wanted one book or more. It was overall fine but the comment on self check out as well as the lack of customer service left me surprised. read more

I have used this pharmacy for 9 years for my family and I. I could not get my most recent prescription from this pharmacy because it was closed by the time I left the urgent care. I called the pharmacist (not their regular one that is usually there), and asked her about my latest prescriptions to see if there would be any dangerous interactions. She would not answer my question with me reading her all my prescription labels, because she said I didn't get them from their pharmacy. This is extremely unprofessional, especially since I have done business with this pharmacy for years. Be aware that some pharmacists at this location don't care about your health, they only care wether you bought the medicine from them or not. read more

Yesterday was the worst I've ever been treated by an individual in the medical field!! Yesterday was my 2nd encounter with Morgan the nurse/ lady checking me in. 4 weeks ago I came in with my husband and we were 5 mins late. She told me I couldn't be seen because they had a people waiting behind me. I told her I was sorry and explained why I was 5 minutes late to which she said I'd have to reschedule or go to a different location the went in her room and shut the door. While talking my husband rescheduled me for 2 mins later so I knocked on the door and told her we rescheduled for the next appointment in 2 mins. She rolled her eyes and sighed followed by saying fine and shut the door. Then shortly after opened the door and said come in- and wasn't nice about it. I walked in and noticed another lyady who I found out was training. Morgan asked for my id and snatched it out of my hand then asked what was wrong me. I tried tell her my symptoms and she dismissed me telling me I probably was ok. I told her I wanted a Covid test, flu test and step to rule out the possibilities- she did the Covid test and refused the flu test because I didn't have fever so she said it wasn't that. Then when the Covid tests came back negative- she said as expected. As she continued she got more belittling and rude to the point I lost my patience for her and shut down not wanting to interact with her anymore and hoping to just go see the Next nurse/ dr. Yesterday I went back in because while some of my symptoms had passed I still had lingering issues with a horrible cough, thick mucus, headaches and etc. Sadly Morgan was there to check me in. My daughter and I entered the room and she said so what's wrong? I told her I was in here 4 weeks ago and I feel like maybe I did have Covid or something because while the meds did helped some they didn't get rid of a lot. I know from past experience sometimes Covid test can error and it is not a bad thing - it happens. She took or snatched my id again which my daughter saw and proceeded to tell me the Covid test was correct. I tried telling her the lingering symptoms I have had for a month now and she said I should go to an urgent care. I told her I had seen that Kelly was here and wanted do see her. She asked if I knew Kelly personally and I told her no we just always felt a little better after seeing her. She said hold on - walked out and returned a bit later saying Kelly will see you now as she grinned ( which was odd). My daughter and I walked to Kelly's room where she told me to sit in the red chair then jerked off her masked and asked why I was being rude to her nurse! In shock I said I wasn't the one being rude she was and tried to explain what had happened to which she then put her mask back on and continued to speak to me in an aggressive manner and told me she didn't have time for this and would see me. She wrote down the last 2 meds I was given 4 wks ago and told me I should leave and she couldn't help me! She said their meds were not wrong - I told her I never said they were I said to Morgan they didn't take care of everything. Kelly then went to the door open it and said GO!!! My daughter and I got up walked out and then she aggressively shit the door behind us! My daughter even jumped and then asked why are these ladies so mean? I told her sometimes people have bad days and sometimes people are just not kind. They're not kind! I have never been treated like this by someone in the health care industry- dismissed, belittled, spoken down to, things snatched from my hand, and kicked out! It hateful, disgusting, disrespectful and unprofessional! I did go to an urgent care afterwards to which they had to do 2 breathing treatments on me, did chest X-rays, gave me coughing meds to take while there, and ran a panel of test. They said I was on the cuffs of bronchitis and they could tell I definitely had something earlier and this was lingering. I was given several antibiotics and an inhaler. I'm glad I went to the urgent care because I had was treated ad a patient and human! My family and I will never return to this minute clinic or cvs - and I've told family and friends who are also not going to this location anymore. read more

This location is back open post hurricane Harvey. I'll be honest, before the storm I didn't like any of the employees here. They all had a chip on their shoulder. I tolerated the bad attitudes because I like Byron the pharmacist . Byron has been in Kingwood since I was a kid. He was the pharmacist at holiday foods way back when. Anyhow, I'm glad they are back open but I hope they have cleaned house in more ways than one. I'm read more

MinuteClinic at CVS - Urgent Care Near Me - KINGWOOD, Texas

Been trying to pick up prescriptions there for 2 days. I just waited for almost 2 hours and had to leave again. They are waaayyyy too slow. Don't bother calling ahead, they won't answer. I waited on the phone for hours yesterday and couldn't get through. read more

If you're just filling out prescriptions or quickly picking up something or photos sure go there, but don't call with any questions. OH MY GOD professional phone etiquette is just dead apparently. Absolute trash! Asking someone "whaddya want" at your workplace is never under any circumstances acceptable. If you didn't want to get up to go to work dude just get a different job or let someone else who actually knows how to talk to people do it. Oh well whoever hired you has problems, people with no social skills or proper verbal communication skill should not work around other people. Cubicle perhaps? Rotate the effin staff CVS not the pharmacy they are great back there. read more

The worst CVS ever. If your having a prescription filled, plan on having problems. After the problems filing it, bring a book and a chair because there will be a line. When you get to the front of the line your prescription won't be ready even if the text you received said it was. read more

I like the staff. They are friendly, knowledgable and polite. However, the facility is inadequate for their needs. It's small. There is no system for lining up. If you get to the front, and your meds aren't ready, you have to line up again. I have waited for way too long at this store. It makes me frustrated and very agitated. read more

I was tagging a song on the overhead with SHAZAM and two nosey switching customers told the bag lady I was taking pictures and she decided to tell me I wasn't allowed to take pictures in the store. I told her this was America and I will take pictures anywhere anytime I please and left my stuff on the nearest shelf and will never be back. Hello Walgreens. And I will call tomorrow and let the manager know. read more

Perfectly pleasant CVS here in Kingwood. I was looking for something, and a very nice lady knew exactly what and where it was. Their card system wasn't working by looking up phone numbers, but the salesclerk was nice enough to scan a store card to give me a discount. Great place! read more

If I wasn't forced to use CVS Kingwood for my prescriptions per my insurance, I would never go there again. The pharmacy tech at the drive thru window is usually impossible to understand because of an Indian or strong foreign accent. I like people from everywhere, but this position needs someone who can easily communicate. They are unfriendly, rarely look at you, interrupt & rudely demand your birthdate, and then have this back and forth game with the sliding drawer with credit cards, drivers license, etc. until you finally get your prescription. My blood pressure goes up just thinking about going there! And then there's the actual prescription bottle itself. The paper they use is extremely thin and the ink they use is barely readable and tiny print is used. I never write reviews, but as soon as soon as my " drug election period" comes again I will be switching back to Walgreens ASAP. They were great in every way for over 9 years to me. Beware CVS! read more

When we first moved here, I had surgery. We tried using the CVS with the drive through because it would have been. However, it's not worth it. The staff doesn't fill meds on time, they're rude, and hard to work with. I still ended up having to get out of my car in my pjs to fight with them at the counter. I gave this location a chance and haven't looked back. Now that they're closed due to flooding, I've been forced to use the drive through location again. After my first experience last night was fighting with them, I'm considering transferring all my monthly meds to somewhere else. I miss the Town Center location. read more