I had a urgent health issue come up and the nurse practitioner clinic was able to get me in the…read morenext day with an appointment. All of the staff were very friendly and very helpful. The Head Nurse truely gave me a very professional assesment and was able to get my a high priority to the next specialist. I would highly reccomend this clinic and will most likely return when needed.

Was called in promptly from the waiting area and had two very good nurses. They were friendly,…read morelistened well and gave helpful suggestions - all I could ask. Some of the reviews are disturbing. During COVID, many staff eventually quit due to exhaustion from months of long hours, grief and discouragement, and an atmosphere of abuse from some patients and family members. Now there aren't enough nurses. It's a very real problem, but badgering those who stayed on sure won't help. Best to take complaints to administration.

I've been going to this clinc for awhile, but before kids and with them. The new facility is…read moresoooooooooooooo cool. It looks like a swank hotel (but still smells like the doctor's office). Besides the awesome bathrooms with neato tiles, they have huge hallways, non-80s art, and some sweet medical-techno gadgets on site. The nurses, doctors, midwives, and especially the front desk ladies are crazy nice and don't seem to be rushing me along as usual HMO providers could. They ask pertinent questions, and call promptly with lab results. Thanks for two beautiful babies and a healthy family, Grand Avenue Clinic!

I'm really disappointed in my experience. I thought I was getting a good home clinic with my new…read moreinsurance because of the location and the previous reviews . Dr. Van Dyck was very rushed, giggled maniacally when he shared with me he is an introvert and only drinks his tea at home (I'm thinking to myself: "Good. Because if you had caffeine you would be a complete freak"). Like I should care? WHY are you wasting MY precious 20 minutes of time -- that you keep reminding me we are running out of whenever I ask you for your advice about something -- shooting the breeze with me and sharing all this info about yourself as if I would care? Why are you telling me about your wife? And your kids? You are the caregiver, I am the patient. My precious 20 minutes is about my health, not your personal life. Both he and his assistant Emily snickered any time they mentioned me having a very unpleasant but highly recommended diagnostic exam done -- which I thought was really unprofessional. I finally had to ask "Why are you both snickering when you say this? How is telling me I should have it done funny?" You're supposedly educated health care professionals, not 12-year-olds. It makes me extremely uneasy that the people I am putting in charge of my health care and medical records are snickering about any health-related issues I may have. Unless of course, these are not health care professionals, but health care CLOWNS. What else are they snickering about? Are they snickering about you and your health too? In his anxiety-fueled haste, the Dr. glossed over a pretty serious acute and excruciatingly painful issue I'm having because, as he blamed the insurance, "It was not in line with what is done in a checkup as insurance defines it" -- so I am going to have to end up going to the emergency room, which is then going to cost the insurance company a lot more to cover. He even did "examine" a body part related to what I have going on, but it took a visit to my chiropractor to notice that I had a tremendous amount of inflammation around my ear and lymph nodes. How could this Dr actually have even looked at the area after I told him I was in excruciating pain and not seen anything, when my chiropractor noticed right away? I felt the clinic was overall not good for anything except referrals. They were on time and everything moved along quickly, but it was really sloppy & unprofessional. And I think this Dr. needs to work on his own mindfulness and stress management skills. I've been to plenty of other medical professionals and no, they don't all act like this. If you know you are giving inferior care and you're going to use the excuse that the system won't let you give the quality of care you want to, then put some energy into changing the frickin' system, you fool. Or go into another profession because -- and I don't care what medical school you went to -- you are clearly not good at, nor passionate, about being a physician. The most I will use this doctor for is to get referrals to someone who can actually do something.

It's sad to hear that the Saint Paul location on Dayton avenue is closed down I went there…read moreapproximately 33 years ago I know that's quite a long time but they were so incredibly helpful and compassionate during a very troublesome and stressful time in my life I was having severe mental health issues and since my boyfriend's parents lived directly across the street I went there in midst of a psychotic crisis they treated me with complete respect and were not condescending at all they were so empathetic and one of the staff members even took the time to drive me the hospital to be checked in for a psych eval they went above and beyond even though they're now at a different location I hope that they are still doing incredible work.

This is a SAFE PLACE. One can feel it in the air when you enter…read more My child, who prefers they/them as pronouns, is currently seeing staff re. gender . They have been seen AND HEARD by caring, knowledgeable, professional people who are taking the time to educate and help them deal with extremely personal sexualty issues. I do not know all the technical terms but I CAN tell you that after a 17 year battle with many other less sensitive healthcare professionals my child is now becoming happier, more confident, and a mentally healthier individual. My child's patner is also seen here because she has an extreme reaction to needles. Family Tree is the only resource (after 7 other facilities) to supply the accommodation necessary for her anxiety control so a blood draw could be accomplished. The clinic has gone beyond any normal standard of care. Lastly, when visiting, I appreciate the calm attitudes, the unique waiting room, and the educational materials available. It is a SAFE PLACE for all.

This is a good place to see a doctor yesterday on a football Sunday. I checked online to see the…read morewait time which was 1.5 hours while the others were at least 3 hours. I made an appt. By the time we got there we were close to 1.5 hrs and after checking in we were the next ones up. I was able to see doctor who was very thorough and suggested that I get x-rays which we reviewed and she saw what was causing my pain. She then told me that needed to control my pain and prescribed the perfect combo. Otherwise I wouldn't be able to type my review. It was very first time at any Allina facility and I was treated with respect by everyone who I encountered. Thank you!!!!!

what a disappointing experience for my sick 10 yo son and I. i called to make an appointment today…read moreand was told there is nothing until tomorrow and to check urgent care. She did not say to make an appointment/que in line online prior to arriving we arrived at urgent care (w/out an appointment bc isn't that the point?) only to be told my son, who has a 103 degree temp and sore throat, would have to wait 3-4 hours to be seen. meanwhile a young women with a sore foot but walking fine gets to be seen 30 minutes after she arrived. the women at the front desk was at first combative, then she put on kind of a fake, placating attitude. gross. i thought maybe the long wait was due to short staffing but the woman at the desk said that was not the issue but rather out of towners and people making online appointments but then not showing up is the problem. Please revisit your scheduling protocol so that those who are sick can actually be seen in a reasonable amount of time. Or when you are swamped, triage the patients!!

My primary care provider is Dr. Sarah Olson and she is great! She is very communicative when I use…read moreEntira's online portal where you can ask questions to your provider and they answer within 24-hours. I enjoy the collective care of Entira as I have leveraged their after hour facility in NSP along with the Como location and receive consistent positive service at each. Today I had the pleasure of seeing Doctor Ian and he was gentle, kind and considerate. Additionally, this facility recently moved from Highland over to Snelling Avenue and offers more natural lighting and overall space. The parking is slightly tricky to enter but once you do, the rest is a breeze. Thank you, Entira staff!!

We get the very best care here. It is so much better than any place else…read more. We are all covered here. My Aunt is . My fiance is.

We have been very happy with our experience at Central Peds! Top notch service and staff. We never…read morehave any issues getting an appointment and most importantly, have had GREAT experience with the nurse line when needed - even in the middle of the night. We have been bringing our two year old here since birth and now our second child as well.

We've been taking kiddos here for more than 10 years and have always been satisfied. Our doc is Dr…read moreRichart, and over the years we've seen just about all their docs (and they have about 20 docs) through walk ins, emergencies and other wellness check ups and normal child vaccinations. We like them all. Central Peds was very helpful, ESPECIALLY when we were new parents, sent home with a little baby and no instruction manual. Clueless and scared, Central Peds was there for us and very helpful. We typically go to the location in St Paul/Falcon Heights at Snelling and Larpenter Ave. We've also been to the Woodbury location many times. Rooms have kid books and kids get stickers after each visit. Nurses and other staff are nice and show empathy. Free parking. We ended here on the recommendation of a friend and I would recommend - and have recommended - Central Pediatrics to anyone who is looking for a quality pediatrician.

In the past week, I have had to take both my children to this emergency room. The doctors at both…read moresides were incredible. The registration process was fairly seamless, and the doctors were kind and focused on my children's experience. When we took my youngest child, it was a little bumpy, or than when we took my oldest last night. However, in both instances, the doctors were beyond excellent. The nurses were kind and responsive as well, but the bedside manner of the doctors was what stood out this trip. One concern I do want to notice is that there seems to be a glitch in their medication ordering system, which did not permit the nurse to get the medication needed within a timely manner. Apparently, this has been going on for days and the health staff have brought this forward for internal review multiple times. I hope this gets fixed as it does. Sit back there a patient's healing process when medical providers have to wait for medication.

I was seen at Riverside for the prenatal care and birth of my baby who spent considerable time in…read morethe neonate intensive care unit. I was seen by Molly S. She was an CNP- NURSE PRACTITIONER but she kept giving an impression that she was a doctor. a doctorate of nurse practitioner is not a DOCTOR, it's a level of education for nurse practitioner. She was arrogant and dismissive of concerns I had and was RUDE AS HELL. Never again will i be seen by her. The other nurses I encountered were great, Molly was awful.

3/3/2024 - Brought my daughter to the Andover location as she was having trouble breathing,…read moreespecially when laying down. Was told by the front desk (lack of) assistant that they only had one provider and that we could make an appointment for the next day. The assistant didn't ask any questions other than "what do you need to be seen for?" Website clearly says "Walk-ins Available". Maybe I misunderstand urgent care? Long story short, MedExpress takes the urgent out of urgent care!! Would avoid at all costs. Maybe if you have a head-wound you have a chance but they simply said "we only have one provider tonight and we are not able to help you. This happened at about 6:00pm on a Sunday. Their website stated they were open until 8:00pm. The only reason we sought urgent care was because it was Sunday. On Monday, as the front desk advised, we would have found an in-network clinic that could see her (probably 10-12 clinics within 30 minutes from my house). Hoping she doesn't end up in the ER, but that would be better than going to this clinic again.

Closed but takes appointments. Corporate office is gone for the winter. Beware of this clinic and…read morecompany. There are only 2 left in this state. This one had construction or demo going on with a lockbox on the door. No signs or anything. Walgreens employee said they are done.

Called over the phone and asked if I'd be turned away any time before closing and was told no. I…read moregot there 15 minutes before close with them turning me away and just repeating "we're closed".

I checked into Urgent Care on line and was advised how long the wait would be and when to get…read morethere. They sent me texts updating my status so I went earlier than they had originally scheduled. I waited only about 15 minutes once I was there and the doctor came soon after I was shown a room. He was exceedingly helpful and informative. I highly recommend this them.

I've always gone to HealthPartners so I found the closest one to my house. When we got there,…read morecheck-in said the wait was estimated at 2+ hours, however I was seen and out within an hour. Staff was mostly very friendly and knowledgeable, from check-in to the provider who saw me. Pretty clean with a peaceful atmosphere. I'll be sure to go back to this location with any urgent care needs.

I live near another Health Partners but made my way to this location because Urgent Care waiting…read moretimes were 2-3 hours at the clinic near me. Let's just take care of this minor issue now and make the trip as the Plato Ave locations showed 15-20 minutes waiting. Here's a little trick. If you use Health Partners and want urgent care you can search quickly for "Health Partners Urgent Care Waiting Times". Presto all your answers. This was a pleasant experience as we had warm and efficient service, fairly short waiting time in the little room and out the door. Huge parking lot, so that should not be problem.