Great customer service! Any time I have an "emergency" job, these guys come through with flying…read morecolors. If you are downtown and need to have a print job done, big or small, I highly suggest you try Alphagraphics.

Great group to work with. Britta was patient and understood right away what we needed and was able…read moreto get us a great price too.

Awful customer service. The older gentleman who was at the front of the shop seemed completely…read moredisinterested in answering any questions or providing any suggestions. My father and I had decided to pop in here on a Saturday morning after grabbing some pastries next door. My dad works abroad half the year and wanted to get some quotes for business cards, letterheads, and other business stationary. The employee (or owner? I'm not sure) took a look at us in our casual sweatpants and sweatshirts and seemed annoyed. He'd answer questions with a simple yes or no making it clear he wasn't interested in providing any assistance. No one else was in the shop either so I'm not sure why he seemed quick to hurry us along. We ended up using a printing service farther along on Central Ave in Blaine. Definitely would not recommend or come back here again.

I work for an ad agency and needed to outsource some business cards we designed. The owner assisted…read moreand was quite knowledgeable with the file format in which the art was provided and with the stock on which I needed the cards printed. Pricing was extremely reasonable and turnaround time was sooner than needed. We'll likely be leveraging this facility for printing in the future.

My daughter and I had an excellent experience with Modern Press -- A+++…read more THE JOB: My young daughter just started a small business and she needed a small number of custom stickers printed...3000 stickers for her packaging (1000 each of 3 different sizes), 2 colors, die cut to a custom size. She had her digital files ready for a printer. Since she's a minor and a high school student, I helped her get all of this stuff done. THE QUOTE: We quickly found that her printing job was in a customer service black hole. Mostly, the problem was the die cutting. Her job was too big and complex for strip mall places like FedEx Office and for small mom & pop Twin Cities print shops. And her job was too small for big printers like Japs-Olson. We got a quote on-line with Jakprints too. They gave us what I call a "screw you" quote of $1500 because they didn't really want to do her job. What? That would cost $1.50 per container! That's more than she pays for the container itself! THE REFERRAL: A friend referred us to Modern Press. He said that if anyone in the Twin Cities would do it, it's Modern Press. Wow, what a great referral. They did the whole job for just under 700 bucks. And even though this is a small job for them, they treated us like royalty! The owner, Kelley Frain, was informative, helpful, and very nice to us. He spent a lot of time with us, and he gave us a tour of the facility and a brief history of his company. FAQS: Modern Press keeps prices low by, among other things, not having a graphics department. (So you have to provide your design files ready to go.) And they don't have a big sales staff. (The owner is the only sales person.) Kelley is a second generation owner at Modern Press, started in 1980. And Kelley is also the fourth generation printer in his family. Great-grandpa was a printer too. Apparently, printer ink pumps through the veins of the Frain family! MORE FAQS: In addition to doing nearly every type of printing you can think of, they have a mailing service. They seem to do nearly everything, big or small. (Check out their display rack when you visit.) Kelley told us that currently, on the small size, they're working on several wedding invitation jobs with only about 200 pieces each. But they also have a multi-million dollar job for Revlon that will fill several semi-trailer trucks with printed material. Wow! Thanks for a job well done and for treating us so well, Modern Press! -Daddy Maxx Retro

One word sums it up: AWFUL!!!!!!…read more We were lured in by low prices. Then they started charging for every little change, which we later found out, most other companies include in their pricing. After the print job, the pages had so much bleed-through, we couldn't even use them. They didn't care and blamed us for not adjusting the content so the bleed wouldn't matter. Their customer service was awful. The owner, Gerald Frain, only cares about one thing: MONEY. You can find a much better option than Modern Press.

Got Amazon returns? Easy peasy at the UPS Lexington Store…read more I have yet to get with the times and understand how the returns work without asking staff every single time. They are always friendly and patient. As nice as everyone is, it appears to have a lot of staff turn over since I'm always seeing new faces I haven't used them for shipping or printing needs so I can't speak on value or expectations of services other than Amazon returns.

I was helped by CR--employee 323378. He did a great job of helping me ship a framed art print. And…read morethe price to pack it and do it the right way was much more reasonable than I thought it would be. I would highly recommend this UPS store for the fantastic service! Thanks!

I used Minuteman for my wedding signage and they were so easy to work with. Once you fill out your…read moreform, they will reach out to you within 24 hours. They are clear with communication and give you all the information you need. They also ask relevant questions and partner with you on your project. I had schedules and table assignments printed, and I had them done before the event. I didn't need any more graphic work or creation, but they worked with me to make sure the quality was perfect and the pixels were small. I also had some table names printed and it was easy to make sure there weren't duplicates or any missing. For the customer service and product, this was a great value. It didn't break the bank, and they have comparable prices around the Twin Cities. They also met my due date with no issue. I sent the request in with 3 weeks to go until my event. I would highly recommend anyone needing printed materials to check them out!

Quick, efficient, communicative, professional…read more Tremendous community supporter, which is BIG in my book. Even if you just need materials to create your own marketing materials for community projects, they'll work with you. I send everyone their way, whether for full services or just materials.

I can't believe I waited in line for 20 minutes to get waited on …read more. 2 people behind the desk .. two customers in the store ... It took 2 people to help person even thought The sales associate was knowledgeable the other sales associate stood to Listen her !! Didn't even ask me what I needed . She walked In the back room and had to be called to resume her job . No apology nothing .. Absolutely terrible customer service !!

Got the 20minutes before express cutoff and two people including Jade, could not get my one item…read moreout in time. I even have an account and am at FedEx everyday. Loyalty not appreciated!