Around 2020, due to the passing of my family doctor, Dr. Marino, my medical records were…read moretransferred to this clinic. At the time, I was unaware that my family doctor had passed away. I had previously promised him that I would show him my DNA blood test report from a hospital in China. So, I brought my DNA blood report to a nurse practitioner at this clinic. If I remember correctly, her name was Allison. When I arrived at the clinic, the nurse who checked my blood pressure and heart rate was very unfriendly. My hepatitis B virus test has been positive since childhood, but it is completely non-contagious. The only restriction is that I cannot donate blood. My twin daughters were born without the hepatitis B virus. However, this so-called medical professional actually told me that she needed to report my condition to the local infectious disease agency. I was speechless. How could a so-called medical professional lack such basic medical knowledge? Even now, passing by this clinic still makes me feel very uncomfortable. She made me rethink what it means to be a so-called medical professional in the United States. I encountered this just after returning from my parents' funeral in China in 2019. This in itself was adding insult to injury.

This office is great. The doctors and staff are wonderful and attentive. David the NP is very…read moreskilled and knowledgeable. I truly am impressed on how well they listened and handled all my concerns. I use to work in a hospital for over 20 years and even with being an employee and having access to doctors, I have never felt listened to until I came to this office. The best service I've ever received for medical related issues.

I really liked this physician. Very caring and to the point. My kinda guy. I would recommend him…read moreto others but I would prefer to keep him to myself!

Thorough and caring. Office runs on time. Very helping dealing with prior authorizations.read more

Recently had excruciating back pain. ER was not able to determine what was causing it. This good…read moredoctor was able to prescribe a non-narcotic medication that greatly reduced the pain.

Great primary care doctor! Great office staff! Prompt with prescriptions! Easy to get appointments!read more

We see Julie Anderson. She is amazing!! Our foster has ADHD, autism and a few other gifts!! She…read moreis patient and kind!! She takes her time to Listen to us and to our kid. Absolutely hands down the best!!

I have called this office 3 times and left messages that I would like to schedule an appt and have…read morenot received a return call yet. If you are not accepting new patients, at least be courteous enough to return the call and say that. Being new to the area and needing a new primary care physician isn't fun to begin with; but this is the second doctor's office that seems to ignore messages.

I have been going to Dr. Arcand for several years. She is just great, she always listens and…read morehonestly tries to find a solution for any problem which I have. She has treated me for many ailments, and I have NEVER been dissatisfied with the service in her office. There have been a few rare occasions where I needed an immediate answer after-hours, and Dr. Arcand had given me her personal cell phone number to call, which was very rare in my experiences. The only reason that I can imagine that the person who left such a negative review is that perhaps the receptionist may have been out of sorts, not a good fit for the office. I've been going to Dr. Arcand since 2010, and never encountered such treatment from anyone.

I have gone to Dr. Arcand for many years, including 2015 when the negative review was written…read more My reaction is the negative review is just all wrong and should be removed. Dr. Arcand is always cheerful, has gone above and beyond for me, and is very open to my input. The receptionist person has changed since 2015, but beyond that I have never with any receptionist even remotely seen what the negative review states..

Bad case of Bronchitis with a nasty cough. We walked in, filled out the paperwork and in just a few…read moreminutes we were seen by the doctor. The care and treatment was very good. The staff all had wonderful personalities. The facility was very clean and the reception staff was very friendly and helpful. All in all it was a very pleasant place to go when you feel bad.

Great experience. Nice staff and everything was pretty quick. Very accommodating to my needs.read more

They're nice and check in was easy. Took some time to do the paperwork and no one was waiting so it…read morewas around 30 minutes total to see the tech and the Dr. My situation perhaps could have waited to see my primary care Dr because my insurance is out of state and the walk in fee is $189 payable upfront with everything else charged on top. I posted the fees. It's clean there and I suppose if you don't need an emergency room and can't wait to see your primary care and they take your insurance it's a reasonable choice. Parking is out front for the clinic.

Don't do it. Drive a little bit further for real medical treatment…read more No sense of urgency. $150 copay with BCBS. Refused to look at daughter's ears/throat, because we came in for a "possible UTI". They wanted another $150. Wallet is $150 lighter and we still have an infection of some kind.

On July 14, 2026, my husband and I went to this clinic as suggested at the port terminal as we were…read moreon a cruise. I had a very disappointing experience at this walk-in clinic. I arrived seeking medical attention because my husband was sick, but he was refused care despite the clinic advertising walk-in services. The staff showed little concern for his condition and did not make any effort to offer an alternative solution or explain how I could receive timely medical care. When people visit a walk-in clinic, they are often feeling unwell and expect compassionate, professional treatment. Unfortunately, that was not our experience. I left feeling frustrated, dismissed, and without the medical attention I needed. The most disturbing part was when the doctor came to the waiting area as he heard how upset I was After my husband explained his symptoms, he calmly and in a cold manner stated he could not see him. My question is what kind of doctor refuses to see a sick patient. We have a very good insurance and he simply walked away and did not care about his health situation. I guess he does not honor his Hippocratic Oath. Or should I rephrase it? Hypocritical???? Very sad that doctors act this way.

Terrible place. Doctor canceled last of my 3 appointments. One they scheduled me on a time they…read morewere closed.