This is one of my favorite car washes - ever. In fact, if the darned thing wasn't so far out of the…read moreway all of the time, I'd definitely use it on a regular basis. I'm regularly near the Hy-Vee in the area, but it's another 10 minutes to drive to this location and back, so I really tend to only use this car wash if I'm driving by it. However, the car wash is pretty amazing. It's very clean and VERY modern. There's absolutely nothing about it that seems trashy or low-quality - which is pretty standard with a lot of car washes. Important for me, the car wash takes credit cards, and the pay station has always been accurate with absolutely no issues. It even has a video touch screen that includes vocal instructions about what to do. Don't worry - you can skip the instructions if you don't need them. Sometimes a lane might be closed off. It doesn't happen too often. The wash is a bit expensive - especially compared to other places. However, it's not insanely expensive, and for being one of the few modern, high-quality washes in town, I usually consider it worth it. It also doesn't have one of those "hold your tire!" spots that some washes do, and I hate those things. Just stay within the very vibrant yellow lines when driving in, and you'll be fine. It's always left my car very clean. Sometimes the drying doesn't dry like I'd like, but the cleaning itself has always been spotless and clean. It's always gotten all of the spots off of my car without any issue. The dryer has a count-down that's very visible for over a minute, so you can take your time going through the dryer if you want to try and get completely dry. There's regularly a line here unless you come through on non-busy hours. So be prepared for a bit of a wait. As long as the people themselves pay and go through promptly, though, it doesn't take that long to wait. Final thoughts: Good car wash and does exactly what it's supposed to do. Very modern and clean, and it's enjoyable to interact with. A bit expensive, so you'll have to determine if it's worth it for you.

I'm usually a kwik star car wash person but was close to happy hippo and there was no line so I…read morethought I would give it a try. I was immediately impressed with the video display on the payment kiosk as you drive up. Most car washes just have a crude display that you hit what wash you get this one had a video of a person talking to me. It helped to get me over the sticker shock of the prices. $13 for a car wash. Holy smokes. I picked the $10 option in the soft touch bay and was really happy. The wash bay was clean and my car was clean when done. It got all the soap thoroughly washed off which can be a problem at the other places I've went. I will be back.

Lightning fast, lovely people that remember you well... have washed my car this last year more…read moretimes than all my cars in the last 50 years !

I purchased a membership online and when I went to redeem it with the verified email the attendant…read moresaid it's not in the system for 24 hours but I could buy a single wash. I contacted customer service to get my money back and they don't give refunds.

The carpet in the backseat area was not touched, and the drivers…read more side floor wasn't done at all well--still grass and dirt. Overall just very poorly done.

I was not happy with the cleaning job they did considering they had a bunch of guys working on my…read morecar as well. I won't go back.

Apparently you can't leave if your car is damaged by their wash or they will not pay for the…read moredamage. They will try to get you not to even file the claim that they then won't even send to their insurance company they just wait a few days and call you to say that the insurance company said they won't pay it. When I asked for the claim denial I was told there was no official paperwork. Well I guess the official paperwork will arrive via sheriff with a small claims suit

Well this happened to my car while going through there. I filled my claim thru them and got told…read morethey will get back to me in a couple of days. Didn't call back for 2 days so i decided to give them a call and the GM told me "i should've read the sighn" that said something about cars being over 13 years old are not reliable to them or whatever. I have never seen a sighn nor does it say it anywhere else besides the sighn. Honestly I have had a membership there and when I got the member ship and told them the car year they definitely should have let me know that. Just not good service all around.

They do good work, they charge a lot, fairly quick. open ALL THE TIME. great in a pinch.read more

Get tire patched there, bought tires from them and they were quick about the service and if they…read morewere busy, I had just the wheel so they could call me when finished. I like the prepping they do to the rim so that the next morning, the tire is not flat the rim was rusty or gummed up and let all the air out. Never have had to return for a redo.

Fix your shit! First off it's crazy I fell for the $14.00 drive through deluxe. It stopped half way…read morethrough with my hood getting one pass of your wax and no dryer! Wtf!! It's happened multiple times! It's called maintenance.

Doesn't refund money... Auto wash machine stopped working in the middle of the wash...filled out…read morethe tag for refund for $12 on 12/1/2017...still no response.....

This is the latest gas station that's open in the area. I'm surprised that it's taken so long to…read moreget a gas station onto San Marten near the mall. There's a Kum & Go that's pretty creepy all the way up the street, but aside from that, you have to get off of San Marten to get any gas. As I'm someone who comes to the mall pretty often, I was glad to see this new gas station pop up. This gas station is also equipped with a car wash station. It's a very new building with a ton of gas pumps to match. However, despite just opening less than a month ago, three of the gas pumps were out of order. I had to actually wait in a line to get gas during the middle of a day on Thursday - which is something that has never happened to me. On the bright side, I guess it means that Waterloo really could have used this gas station. For those that don't want to worry about turning directly into, or out of, the gas station onto busy San Marten, Kwik-Star's parking lot directly connects to the Super Target parking lot, so you'll be able to get out in an indirect way that goes directly to a stoplight for an easier time getting back onto San Marten. Overall, it's definitely an awesome place for a gas station, and it's clear that it's new and clean. I was surprised to find that things were out of order already, and I was surprised to see quite so many people. Maybe people wouldn't have been waiting in line if all of the pumps were up - who knows? Either way, I'll be back.

This is normally a good gas station, but during bad weather like today they fell short both on…read morestocking inventory and on manners. Went to get bread and seen they were out of white bread and while stating to my company that we should try another store, was rudely addressed by an employee who stated "Dont come back!" I was appalled by this remark and therefore i will not be going here during bad weather.