I have never been treated so poorly by any business in all my years. I am deaf in one ear and have…read morelow hearing in the other. I arranged the appointment through Hearing care solutions, which is a benefit through CDPHP. I was immediately tried to sell a $5,000 device that would transmit from my deaf ear to my good ear. I told her that wasn't happening. Her response to me (in a snotty voice) was well, our cheapest hearing aid is $1200. "well, i don't know anything about that" was her response. I told her she should probably do her job and find out about that. I had requested another provider who was nice but did not address my concerns. I went for a second opinion and not only was the HA not programmed for my loss, it was defective. When I called them to tell them, the receptionist reprimanded me for not coming there first. I do not recommend this practice. I called to make a complaint but they apparently don't want to hear complaints because they did not call me back. I have called CDPHP to make a formal complaint about the practice. When I returned it, the receptionist was as snotty as she was on the phone. When I was snotty back, she yelled at me for treating her that way. Totally unprofessional.

From the owner: Audiological Evaluation - children and adults Hearing Aidsread more

I am seeing Dr. Richard Hughes for an ear problem. After seeing 2 other doctors, I am confident…read morethat Dr. Hughes knows exactly what my condition is and how to fix it. I received my date for a CT Scan and surgery consult. I am hoping to get in sooner thru a cancellation as my discomfort grows every day. Judy B.

I was not happy with either the audiologist or the PA I saw on 5/27/26. I went for my hearing since…read moreit drastically declined in one ear. Kathryn Loret was friendly but didn't provide much info. she isn't my main audiologist. She didn't suggest any options, etc. She just tested my hearing. PA Kelly wasn't respectful to my needs. Prior to this appointment I talked to my audiologist and Lauren about the BiCros. When I saw PA Kelly i mentioned this and she said no that's not an option for you since your hearing is too bad in the one ear. I then had to follow up with Lauren who told me it was. No PA, audiologist or Dr. should only suggest a cochlear implant if there's other options. Getting a cochlear is a life changing experience.

Make it clear the there are no Audiologists in this practice. It is a hearing instrument specialist…read moreonly.

Dan and his team have been very prompt in diagnosing my hearing needs and then supplying the…read moreappropriate solution in the form of custom fitted hearing aids positioned neatly behind the ears. In follow-up they have been courteous and available whenever I have had questions or needs. They have notified me for follow-up servicing of the -aids and provided supplies as needed. I am pleased to recommend them to others with needs for their hearing. Harlan D. Root, md

I don't usually give reviews however I must say that the hearing test administrator is very rude…read more When I tried to let her know that they have always had to use white noise she said, I know how to test hearing!

This Dr. Was an angel when I first went to her 10 years ago but then since they have moved from…read morePatroon Creek it all changed. I'm immunocompromised and DK was the first one to diagnose me with this issue 10yrs ago. Well the last few years I've been very sickly and this doctor doesn't care to figure out why? Today her office called and said well she's not an immunologist and recommended I see a previous doctor that couldn't find anything wrong with me?! Well she's the one claiming to be an immunologist 10 yrs ago and to try and treat me as such? The staff is very rude and it takes weeks for them to call you back. She rushes you through every appointment and then tells me to call my regular doctor for sinus and ear issues? I don't understand what has happened to this practice. I'm officially done and I've heard similar stories as well. Very sad I had to say goodbye to my favorite doctor.

Dr. Kuhar is an ENT and sleep specialist. She is very nice and explains everything, including a…read morecourse of treatment for the future. The office is clean and the billing staff are very helpful. Scheduling was easy and the scheduler explained allergy testing to me. Very highly recommended :)