I was not happy with either the audiologist or the PA I saw on 5/27/26. I went for my hearing since…read moreit drastically declined in one ear. Kathryn Loret was friendly but didn't provide much info. she isn't my main audiologist. She didn't suggest any options, etc. She just tested my hearing. PA Kelly wasn't respectful to my needs. Prior to this appointment I talked to my audiologist and Lauren about the BiCros. When I saw PA Kelly i mentioned this and she said no that's not an option for you since your hearing is too bad in the one ear. I then had to follow up with Lauren who told me it was. No PA, audiologist or Dr. should only suggest a cochlear implant if there's other options. Getting a cochlear is a life changing experience.

Was having a hard time breathing through my nose, told anonymous doctor "I can't take it anymore,"…read moreas it was causing me to gasp in my sleep, and he said, "I get it," as if he was annoyed. Had to request an acute appointment because on the same day, the PA wanted to book my next appointment, a month out, when I was gasping in my sleep at the time. My breathing was not taken seriously. Years ago, another anonomyous doctor tried pushing a nose surgery onto me without explaining into depth. Went back recently and said doctor almost acted annoyed with me that I hadn't booked the surgery in the past, and that I came back in to re-visit my breathing issues. There is more -- will leave in another comment. I have found another provider. The SLP was helpful! The office staff were kind.​

Today I received my hearing aids and Vickey was very helpful explaining how the hearing aids were…read moreup in and out of my ears. She adjusted the sound to a very comfortable level for me.She went over how to clean them and remove the filter and the rubber piece that fits into the ear. I'm very pleased with her and her staff. Would highly recommend them

Patrick is knowledgeable, did a thorough exam and explained everything. Office staff is great too.read more

My normal center is in Castleton. Please see that review. Couldn't get in or get them on the phone…read more So, I called Albany. Someone picked up the phone and disconnected the call, so I called back and the phone rang and rang and rang and then the call dropped. I tried a couple other times and the same thing happened. I tried Saratoga and the phone was consistently busy. I got on website with chat and representative said she would have someone contact me and of course that hasn't happened. I drove to Albany office from Latham which took about 40 minutes and told the receptionist what happened. She told me Castleton is closed rest of week. She said if I had left message she would have called me back. I reiterated calls were being dropped in her office. I was never given chance to leave message. I certainly didn't drive all the way over there because it was fun. She couldn't get me in today but gave me 8am appointment. I don't know what is going on with Madison Saratoga but I won't be buying any more hearing aids from them. Thanks for the response from the Office Manager, but when you see Customer Review Ratings of 1.63/5 on the Better Business Bureau for Madison Saratoga aka Hearing Life, then it looks as though many, many people, specifically customers, are struggling with respect for the company, apparently not just me. But, I do think it is The Hearing Aid business in general that is unregulated that is the problem. They also deal with the elderly, though not always, the hearing impaired and the marginalized due to their disability. Or in other words-the vulnerable.

Additional review, I was told my contract with Hearing in America was up after one year and was…read morecharged $ 110.00 for wax removal, hearing aid programming and supplies at the Albany location. I bought the hearing aids a little over 2 years ago through my husband's union and Hearing in America with a contract. I confirmed with Hearing in America today that my contract/warranty was indeed for 3 years. The folks at Hearing in America are going to contact Madison Saratoga, about this issue and what looks to be an erroneous charging issue, on my behalf. I will let them work it out-hopefully they can get through on the telephone. At the time I was charged, I did ask why I hadn't been charged before if my contract was up after one year and there was no response. It is exhausting between phones that don't work, erroneous charges and technicians who don't like to do Real Ear, although the audiologist in Albany did Real Ear.

This agency's website includes an article on the Lenire device that is filled with lies, here:…read more https://www.audiologicsolutions.net/blog/science-lenire-bimodal-neuromodulation It states: The device can store multiple different programs, each tailored to different aspects of your hearing and tinnitus profile. Some patients benefit from different settings for morning versus evening sessions, or adjustments based on their daily tinnitus fluctuations." "The device monitors your usage patterns and can adjust subsequent sessions based on how you've been responding. This adaptive capability means your treatment becomes more personalized over time, potentially improving effectiveness as the system learns your individual response patterns." "The latest Lenire systems incorporate machine learning algorithms that can identify patterns in how different patients respond to treatment. This data helps refine treatment protocols and potentially predict which patients are most likely to benefit from specific programming approaches." NONE of this is true. The device does not store multiple programs, monitor your usage, adjust sessions, or "learn" your response patterns. This is an agency willing to create and publish lies to make money.

I love Audiologic Solutions! Everyone is so friendly and helpful. I normally work with Dr. Erin…read moreWalborn, but there have been a few times when I need to come in for an adjustment right away and I have seen Dr. Stefan Fosco and Dr. Karen DeJoy. They were wonderful and I really appreciated being able to be seen right away and not having to wait to see my Doctor. I recommend the East Greenbush office to everyone I know who needs hearing aids. As a former Teacher of the Deaf, I have worked with many Audiologist in my 31 year career. These are the finest audiologists I know! Debbie Holden Averill Park NY

Make it clear the there are no Audiologists in this practice. It is a hearing instrument specialist…read moreonly.

Dan and his team have been very prompt in diagnosing my hearing needs and then supplying the…read moreappropriate solution in the form of custom fitted hearing aids positioned neatly behind the ears. In follow-up they have been courteous and available whenever I have had questions or needs. They have notified me for follow-up servicing of the -aids and provided supplies as needed. I am pleased to recommend them to others with needs for their hearing. Harlan D. Root, md

Have you heard about Miracle Ear, down on Wolf Road? No? Then you should head on down to Miracle…read moreEar! I hadn't heard of them either, even though my wife was shouting at me to go and see them (not because she's angry, but because she thinks I can't hear [she might have been angry, but I didn't hear any anger in her voice, so maybe I'm off the hook?]). Turns out, they provide a free hearing test to see if you qualify for their services. I was hoping for a better price, like some kind of situation where I get paid, but this was the best offer I found. The next best offer was where I paid $56 dollars, but most care specialists were wanting a payment in the hundreds. The place was nice, a guy named Shane took me through the steps, explained everything that they were going to do, explained what Miracle Ear specializes in (hearing-aids only), and then gave me the free test. Turns out, I can hear just fine, I'm just a bad husband who doesn't listen to his wife. She deserves much better. That was that. Shane didn't try to sell me anything, didn't guilt me into buying something I didn't need, and he seemed thrilled to help someone out with their hearing. He told me to let everyone know that most people wait way too late to have a hearing test, so I should get the word out to everyone that they should come on down to Miracle Ear and get a free hearing test to make sure that their ears are fine and to stop any hearing damage if things are not fine. Shane likes to help people, and folks don't think about their hearing until it's too late, which is why they have this free offer for a hearing test. Unfortunately for Shane, I didn't listen to that part about telling everyone I knew, but I did let Yelp know. Most people I know aren't worth a hill of beans, but I've never met a Yelper I didn't like. Take care of your ears, Yelp. Come on down to Miracle Ear. (I realize I haven't really used their main service of getting hearing aids from them, but the average age of their client base is like 100, and they aren't likely to be picking up a yelp hobby, so you're stuck with me. The free hearing test should be enough to get your foot in the door.)

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

I've now been wearing my hearing aids for 20 months. While it took several months and multiple…read moreappointments with the Center for Clear Hearing to achieve the optimum fitting of my hearing aids to deliver comfort, it was well worth the effort. Dr. Gartner continually had the patience to spend as much time as necessary with me to ensure that the proper fit and adjustments were accomplished. I now wear my hearing aids twelve hours per day without discomfort. More recently, I've been on a typical six-month follow up schedule for regular maintenance and any needed adjustments. If I have any issues, I know I can call the friendly staff in the office for a timely appointment with Dr. Gartner. I'm truly pleased with the care I receive from Center for Clear Hearing.

I recently had the opportunity to visit the Center for Hearing due to a family member needing a…read morehearing aid. The audiologist was very thorough in her explanation of options and did not insist that the most expensive hearing aid was the way to go. She was a very patient and knowledgeable person. Manuals can be ordered in different languages as needed. Total payment only needs to be paid within 45 days from delivery of hearing aid(s).

A place of many bosses. I recommend it for those without complex health or if this is among limited…read moreoptions per your insurance coverage. I am ​moving on after mixed experiences and now having a condition will seek a nice sensible --self-employed-- specialist as my pcp.

I've been going here for years. I've had some great doctors, most of whom were residents and have…read morenow gone. What's great about this place is they have early-morning walk-in hours, making it perfect for working stiffs like me who don't want to take off work for a doctor's appointment. They're also really good about fitting me in for an appointment quickly. They're also respectful and understanding. This place is affiliated with Albany Medical College, so they often have student observers. However, they're very good about not forcing that on you if you're not comfortable with it. For instance, when they asked me if a male student could observe my last gynecological exam, I wasn't having it. And that was fine.