dont go to this office find a better one. first off you will wait up to 8 hours to be seen. with…read morenot enough seats in the over crowded waiting room. I'm on oxygen and it took along time to get a tank because mine ran out of oxygen. they had people waiting outside the waiting room it was so crowded. They denied me my meds without blood work. I cant get out in this heat because i cant breath so went to er at night. i was told after that i had to go back to get paper work. i told them i needed my meds to breath i was denied again. the er couldn't do all the testing they wanted so now what. i asked if they can wait a few months to cool off or send someone they said no. i asked for portable air at least and was denied again. the doc. will not work with you, or try to help you there excuse was i wasn't seen for a year. they demand i come all the time and wait with no oxygen for 8 hours hummm. most doctors only ask you to come once a year. i talked to another doc office and they said that was wrong. they can send someone to my house for blood work and its the doc responsibility to get er paperwork. and they wont talk to my caregiver without a court order and notarized power of attorney. most offices just need a release paper signed sigh. they make everything imposable. all to force you to go so they can make more money. plus with my condition no doc has made me weight in a waiting room in my wheelchair with no oxygen. especially considering i have a brain tumor with savor migraines, seizures and and i vomit when im low in oxygen with migraines. this place is horrible if your disabled or really sick. don't go..

Dr Gallegos is the best most caring doctor in the greater south eastern New Mexico area. Her office…read moreis efficient, the nurses are kind and helpful and the Doctor spends a lot of time with me in evaluating and treating my medical situation as well as my family's. I would recommend her highly. If you are a drug seeker trying to fill a prescription without her evaluation - forget it - she is not an enabler!

Sadly, this doctor is truly awful. Both she and her staff are rude and unhelpful.read more

Hubby was pretty sick. We were traveling through and decided to stop. Place was clean enough…read more Hubby liked the doc and we both felt he received good care. MA wasn't the most friendly. Waited about 45 minutes. The recommended pharmacy was good. Hospital lost track of him and the order to get a Covid test so it ruffled his feathers a bit. Otherwise a typical day at urgent care et al.

Fast no wait. Actual doctor and not a PA or NP. I would go back if I need to. 5star for sureread more

The doctor, Patricia Aldaz, is nothing more than a provider looking to secure copays. She doesn't…read morelisten to the patients concerns and writes them off. For example: I mentioned I get extreme stomach pain and that I had diverticulosis, which I had been seeing a gastro for before I moved states, and she wrote the pain off as the diverticulosis mixed with my diet, again which I had worked out with my gastro as being untrue. She never wrote me a referral for a gastro. I also asked her to sign a form for medical accommodations at work and I even offered to share the previous documents signed by my previous doctor to which she also declined because I was such a new patient. I worked all week to have my information transferred to the office so that the doctor would sign and even asked to be notified to come in when the information was received and I never got a call to come in when it was because it was apparently received on Wednesday. I went in today to finally have the forms signed and not only was the doctor not there, but I was told that she wouldn't have even signed the forms because I didn't have an appointment, so what was the point!! 0/10 I would never recommend this place to anyone, especially if you have chronic issues. They don't listen to you and they make you run around in circles just to tell you it was all pointless.

I really love this place and the people especially Susan Blankenship CNP or should I say Dr. She's…read moregreat. However impossible to call for anything. I was on hold with the call center for over 30 minutes 2X today. This is beyond acceptable and I don't know how to leave a rating. Can't rate Pres's call center that would get a 0. I'll split the difference. Fix this problem!

I moved here from Tx. and actually for approximately a year I drove from Carlsbad…read more N.M. to Amarillo TX. every month for Dr.'s appt.'s or lab work or both. Until I came across The Pacos Valley Family Clinic! I was looking for a closer physician because that drive every 3-4 weeks was too much for me. Anyways, long story short Pacos Valley Clinic had me come in and sign a form for Amarillo to release and fax my medical records to their office so they would have them for my scheduled appt. in two weeks. Everything went awesome on that first visit. I'm now going on 7 months with the same Dr. @ The Pacos Valley Family Clinic. They've been super great! I feel so blessed because I've got some medical issues and I seriously thought I may just have to drive to Texas every 3-4 weeks from now on. I don't even recall how I came across the Pacos Valley Family Clinic it was by mishap. But I called them and questioned someone, not one of the receptionist's. Anyways, they were skilled in the areas of care I needed so I scheduled an appointment and believe GOD was in control. Simple as that. The staff are all courteous and professional. The physician I see and am now established with is AMAZING he spends quality time with me on my appt.'s. He'll know immediately if something is wrong just by my demeanor. I really just can't say enough good things about this Clinic. I saw the other review from the guy who drove from Hobbs. I'm just some lady who is spending a lot of time on a review because I actually know this Clinic and it's staff. I'm not a Dr. but even I have like 6-7 really good questions I'd like to ask you. But I'm not going to because they're all along the lines of "Why are you driving from Hobbs to get a med refill? Or why couldn't the original prescribing physician refill it?" See, and you wonder why Pacos Valley Family Clinic wanted a medical history on you? You, sorta made yourself look like you're out doctor shopping. And made Pacos Valley Family Clinic look more professional and dedicated to patient care. Anyways, enough about you... For anyone looking for or needing a really GREAT medical clinic where you can get established I really do recommend the Pacos Valley Family Clinic on Pierce Street Carlsbad, N.M. they've done an amazing job for me!!! 5 STARS

Ridiculous. DON'T GO HERE! I made an appointment two days in advance but after driving an hour…read moreand a half from Hobbs I showed up and the receptionist told me "your doctors not here today". I asked why they had scheduled an appointment and she said "I don't know". THEY COULDN'T HAVE CALLED TO LET ME KNOW????? Apparently they can't keep a schedule two days in advance...... I asked if I could see the other doctor standing behind her. She talked to him and said "no". I asked if he was busy and she said "no, he doesn't know your medical history". I explained that all I needed was a prescription refill, but the answer was still "no". I asked why he couldn't look at my medical history and she said "I don't know". What backwoods hick establishment is this where a doctor can't use a computer to look up medical history on a patient in their own office? From what I could see of the smug prick doctor in the background I'm glad I didn't see him anyway. I even talked to the Manager and his only response was "sorry". No acceptance of blame, didn't take responsibility. What a ridiculous joke of a place.