Mr. Kerr was absolutely amazing. My lifelong friend gave me her hearing aid as she got a new…read moreones. I called several weeks ago to ask if it would be distasteful to bring in the old hearings aids and have them adjusted for my moderate hearing loss. He said "no, that would be fine." Finally, today I was in Springfield and called to see if there was any way I could come in while in town. Mr. Kerr was so pleasant and said I could come by in 30 minutes. Within the hour, I had a hearing test and the hearing aids adjusted for my ears. There was no hard sell to buy new ones like I got in Florida. The people there would not understand that I would not pay $6,000 for hearing aids without giving it a lot of thought. Mr. Kerr said that I could try the old ones out for awhile and if I ever wanted to upgrade, he would be glad to help me out. I appreciate his approach so much! I can see why they are the oldest hearing aid center in Springfield. If I decide to upgrade, I will go back here for sure! Janie Ashworth

Kerr is a fabulous place for hearing aids. They provide high quality follow up care and are always…read morewilling to go the extra mile. My husbsnd often needs new tubes on his hearing aids and the Kerr team is always there to help us out. It is a family owned business.

I've worn BTE hearing aids for the past 10 years, a different pair (Siemens & Health Innovation)…read moreevery 5 years from two different audiologists. They helped but the sound quality was tinny & unnatural, some words were still unrecognizable. I was referred to Heart of Illinois Hearing by United Healthcare (Medicare Advantage). Derrick Heflin (audiologist) gave me a very thorough hearing test & recommended the Phonak P90, which my insurance would pay for. From the moment I put them on my world instantly changed for the better. I could hear naturally again, no tinny sounds. They automatically change programs depending on the environment. You can manually change also. Just as important is the Bluetooth pairing with my cellphone to answer incoming calls. Thank you Derrick & Phonak!

From the owner: With over 40 years of combined experience, Derrick Heflin and John Chobanian are among the most…read moreseasoned hearing aid specialists in Illinois. Both have a long history of working with deaf and hearing-impaired individuals, and both care deeply about serving their communities. That's why they both practice only a few miles from where they grew up, in locations designed to serve the heart of the state. When you come here, you can expect thoughtful service and well-designed hearing aids that let you rejoin the world around you. Make an appointment today and receive a free evaluation!

We picked yo my husband's new hearing aids from Darly yesterday. Darly is a kind and patient soul,…read morewho made sure everything was in working order and that my husband knew the new features on his app. I still highly recommend yo see Daryl for all your hearing aid needs.

From the owner: Beltone Hearing Aid Service proudly serves the Springfield, IL community as your local Beltone…read moreHearing Aid Center. We provide comprehensive hearing tests and evaluations, expert hearing aid fittings, and the latest Beltone hearing aids, including rechargeable, custom, and Super-Power Behind-the-Ear (BTE) models for severe hearing loss. Backed by 80+ years of hearing aid innovation and recognized by Newsweek as one of 2025's Best in Customer Service for Hearing Care, we deliver trusted, personalized hearing care to help you hear your best.

I made an appointment with Donald at Heartland Hearing. He was very knowledgeable and kind…read morepersonality. Explained in depth about different brands of hearing aids and quality. He gave me a trial pair and explained how to put them in. I am happy to refer others to him. I am very happy with my experience with Heartland Hearing. Can't wait to get my new hearing aids. Thank you!

Was looking for someone to look at a friends hearing aid that he thought he had broken. He got…read morethem from the VA and Danville is a long way for a 95 year old. They were so helpful!! Fixed the problem and offered options. Sooo appreciated by all of us. Thanks Heartland!

I am a first time hearing aid wearer. I was reluctant at first but Dr McKee has really helped me…read morewith finding the right aid and level of technology for my hearing loss. She is clearly focused on my needs and truly cares for my well being. Thanks to Dr McKee for helping me to hear clearly again with the right device for me!

From the owner: Each of our doctors is an audiologist (Au.D.), but what sets BNA apart is our personal experience…read morewith hearing change.Two of our Au.D.s wear hearing devices themselves, and the other two have immediate family members with hearing challenges. Were not just medical experts in this. We live it.We believe this unique understanding shines through in our instinctively patient-focused approach. Were genuinely here for you.