The engagement, care and support by Jess was spectacular. Thankful to have connected and looking…read moreforward to their ongoing services in the future.

I sent a question to them about custom earplugs through their online website form. Never got a…read moreresponse, but I did get added to an aggressive advertisement email list for their business. And of course, with all businesses like this, the legally required unsubscribe link doesn't actually work. No thanks. Avoid and do not recommend.

I am sad they don't take my insurance but very nice of Dr James to call to set appointment that…read moretake my insurance for me! Thank you for your efforts and front desk lady is nice and doing efforts as well. Good day to both of you! Otherwise would be 5 stars that my insurance accept in first place and add Air Conditioning in the lobby because it is little warm.

They LIED to my Wife and I about the quality of the Hearing Aids when they said the hearing aids…read morewere the best offered. When I looked them up there were not only better Miracle-Ear products but fully in the ear models available on the web for a fraction of the price. The second time I went there, I had a person who was not able to operate the equipment to adjust the hearing aids, but was able to get me fitted for the right size inserts. --I intend to get my money back!

I was referred to this company because Kaiser did not have anyone to sell me hearing aids…read more The meeting with Ms. Song was cordial but definitely a high pressure sales pitch. I was trained in sales tactics and she certainly knew how to crank up the pressure but with a smile. All the while selling a product, hearing aids, at the high end of the curve. I will be exploring Costco as they do not appear to be: High pressure Expensive Bill

The staff is very nice. The office is very calm. This helps when you're new to the hearing aid…read moreprocess. It can be very scary. I feel this is one place where they care about the patient.

I have been seeing Dr. Amy Becken since the 1990's. I have been treated with the most caring and…read moreprofessional office staff and they have gone out of the way to accommodate me and my hearing concerns. I was disappointed when she sold her business, but, that happens when you want to retire and only work part time. She deserves it ! My fondest memories are visiting her office and conversing with her staff prior to my appointments. They are the greatest. Wes Weston Burleson, Tx

I'm sad to write this review as in the past I have got good service from Amy Becken. BUT, I…read morecontacted their office twice after my bad experience by way of their webpage where you can leave them feedback. After several days, they haven't even the decency to call me to give me some explanation of why they treated me so poorly. Here is what I sent to them on their webpage: Amy has always been great in the past... BUT, things have changed I guess with an office manager named Eva in charge. I called to schedule a hearing test and long story short, Eva would not give me an appointment without a referral. I told her my insurance doesn't require referrals and she told me they all do and they deal with hundreds of insurance companies. Then she said good-bye and hung up on me. I called my insurance company and they agreed that they don't require referrals and offered to call Kitsap Audiology on my behalf. They also talked with Eva and she told the insurance company that (They "Kitsap Audiology") require referrals and then said good-bye and hung up on my insurance company. My insurance lady called back and told me she couldn't believe they hung up on her. So it's not just me! Amy, who I believe is the owner, has ALWAYS been great but with this office manager I think I may call the two other Audiologists my insurance company suggested in my area. This is one of the last places I thought I would be treated like this.

For many years I've had bad hearing. Especially difficult in crowded noisy places, restaurants,…read moreairports, etc. Over the years I've gone through numerous hearing aids and several audiologists. Finally I've found a combination that truly works. The entire staff at Highline Hearing is friendly and helpful. Making Highline a welcoming place for hearing issues. Megan, my audiologist has been spectacular! She is well trained, experienced, knowledgeable, and truly cares. She is always researching new technology and comparing manufacturers. Plus she's a champion for her clients going above and beyond to find the best solution. I finally can hear again. Not as good as my original hearing. But for the first time in several years I'm hearing in nearly any environment at a level where I can happily experience life again. They are a bit of a drive for me but I wouldn't even think about going elsewhere.

It was a tremendous relief to find a hearing center that actually gave me superior service and the…read moregift of hearing. I suffered for 2 years trying to get the right hearing aids at a very well known big hearing aid company to now avail. This company was awful After I bought the hearing aids! I am so grateful that I found Highline Hearing Professionals

I've been working with Jenny Primm and she has been very thoural and helpful to me. And has done…read moreall the tests and follow up for me. I'm very happy with the service I have gotten there. rg.

After 3 visits and my purchase I have nothing but high praise for Jenny Primm's care and…read moreprofessionalism. I wouldn't hesitate to recommend anyone visit who's looking to improve their hearing.

Hannah Tsui, AUD was very knowledgeable and friendly. I'd recommend her to all my friends.read more

purchased hearing aids in the past Went back to buy new ones…read moreNot impressed with level of sv being provided if i ever buy earrings aids again Will not purchase there

I need hearing aids. A-plus suggested i file an L & I claim, and check with the VA first. Who…read moreelse would do that? I worked in high noise environments all my life. Artillery in the Militar. I will come back if i need to.

Very nice team but sold me absolute crap hearing aids. Went back to get them adjusted several times…read moreand they never worked right. Just went back to my old hearing aids. I'd go elsewhere