I was told my 6th month cleaning for my hearing aid would be free. After they were done with the…read morecleaning, I was charged $65. I will never do business with these crooks again!!

I became severely hard of hearing about six years ago. I found My Hearing Center in Tacoma where I…read morelive much of the time. Theyfitted me with the best hearing devices I've had so far. But here's the best part: once you're in their care, you get 100% support. They retest, reprogram, repair, clean, you name it. Barb is the audiologist and she's so experienced and patient. Mandy goes above and beyond; she's supported me where I live part time in Manhattan. I couldn't recommend them more highly

Great customer service! My 80 yo mother is almost blind and severely hard of hearing. A-Plus worked…read morepatiently with her to help find hearing aids to improve her quality of life.

Very friendly, professional, and all around easy in, easy out experience. I would most definitely…read morerecommend this place to whoever needs hearing aids or other hearing associated equipment.

Amy is just the best! She spent so much time with me, figuring out my needs for hearing loss. She…read morereally went above and beyond what I expected! Thankful to have such a caring, knowledgeable audiologist!

Bates Technical College is one of the few schools offering courses in audiology on the West Coast…read more It is a hidden gem for hearing aid wearers. They provide expert hearing aid repair, adjustment and sales. Because this is a teaching environment, you will find that it may take longer to get things done but you will also get expert help without a profit motive being the number one priority. Work is performed by students under the watchful eye of an expert instructor. I have been taking my brother there to maintain his hearing aids, which he originally purchased in New York City. They have corrected the errors made when he originally purchased his hearing aids, improving his hearing. While we were have his hearing aids adjusted, the instructor mentioned that my hearing aids did not have the proper length hearing tubes. I had Costco install longer tubes on my hearing aids and noticed that my hearing was improved. The school has limited clinic hours and as stated previously your appointments will take more time than a commercial hearing aid company. If you have the time you will get better hearing results, if my experience is typical.

My 88 year old mother had been getting her hearing aids at Costco. I went with her to the Lacey…read moreCostco while her last pair were still under warranty. It had been almost two years since her last exam but when I asked if they should check her again, the lady told us "ears don't get worse over two years. Mom still had problems with here hearing aids after dealing with Costco and she wanted to go somewhere else. I found Miracle Ear-Lacey had the best Yelp reviews and took mom there. I was impressed. But mom couldn't stop talking about how impressed she was with Gene Bowling. About how he explained everything in detail, how he spoke directly to her, how he annunciated every word so she could understand him, and how he made her hearing lose important and something he could help with. Gene suggested the cross-over because mom's left ear wasn't actually hearing anything and that her brain couldn't actually decipher what the left ear did hear. The cross-over is a mic on the left that transfers sound to the right ear. Her brain can decipher what is heard on the right side. Today, mom got her new hearing aids fitted and adjusted. Gene, again, treated my mom very well, explained everything, and he ensured mom could use the hearing aids well before we left. This place is really great! Gene is awesome! The cross-over hearing aids let my mom hear and understand! I can talk to her again! I can explain things to her and she is not confused! Take you loved ones to Miracle Ear in Lacey, you will forever be happy you did!

I would like to express my sincere thanks and appreciation for an excellent customer service and…read moreproduct experience at Miracle Ear in Lacey. First and foremost, a special thank you to Doreen Keator for her professional guidance throughout the process of addressing my need for hearing aids. Every step is clearly explained by Doreen with clear and concise language. Worth noting that Doreen is very patient. This is certainly an asset in dealing with the numerous senior clients that she works with. The actual product has exceeded my expectations. Technology has enabled me to easily control all aspects of the hearing experience. The entire staff at Miracle Ear has been A+.

I've been working with Jenny Primm and she has been very thoural and helpful to me. And has done…read moreall the tests and follow up for me. I'm very happy with the service I have gotten there. rg.

After 3 visits and my purchase I have nothing but high praise for Jenny Primm's care and…read moreprofessionalism. I wouldn't hesitate to recommend anyone visit who's looking to improve their hearing.

The care was terrific. Front office greeted me as soon as I walked in. Joe was caring and listened…read moreto your problems. Walked me thru the entire process and helped with the paperwork. If you need help with your hearing, then this is the place to go.

FCHC was very helpful from my initial call all the way through to the fitting of my new hearing…read moreaids. The staff is very knowledgeable about WA State lni paperwork and walked me through every step. My job may have taken part of my hearing, but the awesome team here helped me get most of it back! Thank you!

Gary Lathrop is AMAZING! He has wonderful customer service skills and makes sure all of his…read morepatients understand everything before leaving. He is cordial and lighthearted with a hood sense of humor. He helped my mom discover the beauty of sound once again.

I love my first every hearing aids and wish I had gotten them a couple of years ago when I was…read morefirst noticing my hearing loss! It helped so much that I saw a post on Facebook from Hear.com and I responded to it and they called me and very kindly explained everything to me about the process they have, like 45 day trial, their financing options from 1 year same as cash to payments for 5 years with paying interest, which was what I needed. They explained that hearing aids have 3 different price ranges depending on what you need and what you choose. They found the closest office to me that they contract with at Hear USA in Puyallup! I had my first appt on Friday April 26. Renae confirms my appts with me the day before and she is wonderful to talk to and excellent at keeping everything flowing smoothly there, and the audiologist Edward Steen, is so very knowledgeable, thorough and caring. The hearing test was much more thorough than one I had a couple of years earlier at a different hearing specialist office. After I chose the color of my hearing aid, he explained my other options. He programmed my prescription on his computer into the test hearing aids, and he put them in, and WOW, I love them. I did not want to leave the office without them! Anyway they ordered mine in the color I wanted, and we made an appt for me to come back on May 1st, to pick them up! He taught me how to put them in and set up the prescription for them on his computer. Then we loaded a program on my phone where I can make temporary adjustments to them, depending on my surroundings. I ordered the ones with rechargeable batteries, so I take them out at night and plug them into their little charger and they charge up in 3 hours and lasts 18 hours! I love them! I go back on the 8th to check how they and I are doing! I get a total of 5 appts over the next 3 years, for adjustments and help if I need them! What an outstanding experience this has been! I am so happy I can hear my husband just fine now, and many other sounds I had been missing! Thank you so much to Courtney at Hear.com, and to Renae and Audiologist Edward Steen for all your great help and teaching me so much! Blessings of much success and great health to you all, always! Gail Forsberg, Auburn, WA.