I originally purchased my hearing aids at Prescott Hearing Center…read more After two years, my ability to hear diminished. I was able to secure a quick appointment. Doug spend over an hour retesting my hearing and adjusting my hearing aids again. No cost! Thank you for such a great customer service experience. I'll be back to purchase new ones when necessary.

I have worn hearing aids for over 20 years and have up-graded several times due to the ever…read morechanging hearing-aid technology and my specific needs. The hearing exam that Doug Dunker at Prescott Hearing Center was the most thorough exam that I have ever had. Doug was informative, up-to-date on the technology and I felt that he understood my hearing needs. The adjustment he made has improved my hearing and when I upgrade, I will definitely seek out his advice on the best hearing solution for my specific needs. I highly recommend Prescott Hearing Center. P.S. I hear about Prescott Hearing Center from Nextdoor who gave the company great reviews.

A little pricey at the purchase of hearing aids but outstanding service after owning them. Superb…read moreservice over 15 years of dealing with him. Many advertisers promise low prices but never have had better service follow up from anyone

From the owner: Dr. David Holmes has been associated with Prescott Ear, Nose and Throat for over 30 years…read more Originally from Southwest Iowa, he received his undergraduate degree from Northwest Missouri State University. He received his master's degree from Wichita. David enjoys golf, road biking, hiking, skiing and watching whatever sport is in season.

Bought a pair of Phonak aids. After 4 or 5 months, one aid quit working. Went back to Webb…read morehearing & was told they'd send it for repair. Was told 1 week to 10 days. 3 weeks later I made a second call re what's going on, was told it's lost in mail. I could use some "demos". Said I'd wait. 2 weeks later & im still waiting. Even a return call would be nice. I cannot recommend.

My name is Judy Lopez., 1. Hearing loss in both ears. Front…read moreOffice was very unfriendly and she was unhelpful and rude. She treated me like a second class person. I am 72 years old and my husband is 75 years old, And we own a Boston Terrier. My husband and my Boston were waiting outside in 96 degree heat. My appointment was at 12:30 p.m, Mr Webb was visiting with a friend until 1:00 p.m. I asked the receptionist if I was going to see Mr. Webb soon? she briefly answered. Therefore, I mention to her I was going to check on my family waiting in the hot sun. I mention to her I would be right back within seconds, When I returned within seconds Mr. Webb took an other couple of patients ahead of me. I Judy Lopez paid $4,000.00. for both of my hearing aids. I went to see Mr. Webb and it was the most degrading experience. I have worked hard all of my life and have great insurance. When I mentioned my experience to Mr. Webb he dismissed it and gave me minimal care. He became angry and spoke over me. Mr. Webb should not be in practice any longer. He has burn out and is not attentive. He was so angry he did not finish the job of making sure my hearing aids were working correctly. If you care about the quality of life! my suggestion is go somewhere else.

We were told by an ENT that hearing aids probably wouldn't help the severe hearing loss in my…read morehusband's left ear. Mike was able to fit my husband with a Signia hearing aid that has restored his hearing to near normal, greatly exceeding our expectations. We are so impressed with his knowledge, patience, and willingness to take the time to explain every detail. We highly recommend Mike at Clear Choice!

Extremely un empathetic entitled business owner! He thinks it is ok to block off parking in the…read morefront of a shared building for his own car to be parked in the shade all day and for his patients but with no thoughts on other patrons who are visiting a neighbor business who share the same building and parking lot! Especially when they are disabled! Mind you there was not a single cone or sign blocking the space we parked in!! He came out and put those up AFTER the fact! My husband has severe mobility issues and is disabled and he had the nerve to confront us and ask us to move our handicapped licensed vehicle for his patients to have preferred parking! For someone in healthcare you would think he would be more empathetic! And when we pushed back because there was clearly enough space for a vehicle to fit in between ours and his he became belligerent and slammed his office door! How professional?? What a pleasant human being! Not!

I drove from Munds Park (near Flagstaff) to Prescott because I am attending TWO Reunions in St…read moreLouis next week and aides didn't seem to be working properly. It wd be 2-1/2 R/T but couldn't bear the thought of not hearing conversations! Kim greeted me warmly and really listened to my complaints and needs. By her expression, she was thinking about solutions. She asked to see them and we went into room where she hooked them to a wire that gave her information on a computer screen. She doesn't yell, doesn't scream as another customer claimed. She's the opposite. She's very sweet and kind. I said they kept working their way out of my ears. She concluded I needed new batteries, that the part going into my ear canal was too large and switched that part out, felt the plastic wires that rest outside ear were too long. Within a few minutes, she'd repaired or replaced items. I reinserted them and it was the BEST they'd ever been! She also explained my Remote and how best to use it. Rather than begrudging the long trip, I was delighted with Kim's skill and that I had made an excellent decision to take the trip to Prescott Valley. I really like the Zounds Hearing Aides. Mine are 3 years old and are now like new thanks to her. I highly recommend both the product, this location and the Hearing Specialist, Kim.

How Wonderful Was the Customer service i love it when they give me full attention thanks to Kim we…read morewere taken care of , i would highly recommend this place

I have no idea what some people are saying about the front staff as I found them to be extremely…read morenice and welcoming. I even commented to Dr Hewitt haw nice his front staff is. I have seen Dr Hewitt for a thyroid biopsy and for hearing loss. He was VERY communicative and easy to listen to. He explained everything in detail, and I HIGHLY recommend him and his practice.

I wanted to change from Dr. Strasser to Dr. Hewitt who is more experienced. I was told since I…read morestarted with Strasser I could not change my doctor ever. This is a stupid rule. I would never go back to Strasser but was willing to try Hewitt. Now I go to Phx instead.

First, this provider only sees Veterans under VA Referrals; I see Dr. Bailey Reynolds, Au.D. in…read morePrescott, AZ where I have always been treated with utmost respect by this great professional. Active Hearing Center is the best audiological service that I have been served at.