UPS in Swampscott is the BEST place to go if you are sending any type of package! They meet you at…read morethe door and have the BEST customer service! They do everything for you including packaging and they do it quickly so you can be in and out within 7 minutes! I will never go to the post office again to mail packages!

I was in and out of the store within 10 seconds, and I'm not exaggerating. fastest return ever.read more

I have been in twice recently for printing needs and both times Jennifer was outstanding.!!!! Very…read morehelpful, polite and above and beyond. Best experience I have ever had at this Staples. Jennifer is a valuable employee!

Visited staples in Salem MA this evening. I have to start by saying that there is a great group of…read moreworkers at this location that are very helpful everytime I have visited. Today was very disappointing, there was a girl which I wish I had noticed her name tag but unfortunately did not. She was (fairly young,had long hair/ tan complexion,possibly Asian) working at the counter nearest to the printers handling boxes and shipments. I have always had a positive experience at this location until today. I asked her a simple question and she was so bothered and rude to me as my husband was a witness. This is not how you treat customers. A lot of my neighbors/friends/& myself regularly visit this Staples location because of its proximity to home. She needs retraining with her customer service skills because they are poor and lacking experience. Please do so soon or have her working in a non-facing customer position, this way she has little interaction with customers in the store. One of my neighbors who is elderly mentioned to me she had a negative experience with this worker as well. It seems this is not unusual for her. Hopefully I will have a better experience next time as I have in the past. I plan to try to avoid dealing with this employee whenever visiting this store in the future. Staples corporate leaders should be aware of this embarrassing and offensive behavior.

I received horrible customer service from Paul but even worse the proof they made me pay $26 for…read morewas blurry and not usable at all. I asked him to check with the printer and technician and they said that's the best they got. It's obvious he mishandled my file or just have a printer thats either not calibrated or junk. I did a lot of research to choose them, go into town and pick this up. I was so excited and got a huge let down. I will upload pics... the blurry one is from Alpha Graphics and the second from a printer down the street the same day. Winner is obvious Hunt Photo pictures tell everything and Alpha made me believe it was my fault or my file.. see for yourself‍

If I could give one star I would. I called (what is now going on over a month ago) and talked to…read moresomeone (not giving her name) who was nice on the phone. We were looking for a new printer and while this project was somewhat small, we do a fair amount of printing for clients and I was hoping Alpha would be our new resource. She assured me our printing project would not be a problem and said she'd send an estimate based on our very specific conversation and order details. Cut to a week later. I call again and talk to her, still no estimate. She apologizes, assures me she is working on it and will get it to me asap. Cut to another week. I call again and leave a message asking where is the estimate and could she call me. I get an email back later that day with confirmation on what I was looking for so she could draw up an estimate. I email all details (again) and it's now OVER another week and I have never heard back. No estimate. Thank you for wasting my time; thankfully I saw this coming and engaged with another printer. At this point, I wouldn't let them print a B/W Post-it Note for me. If this is how you treat prospective new clients who you are trying to "win", I can't imagine what the level of service is once you're engaged. Sadly, I have no idea what these high reviews are talking about!

I used this business for years when I was in need of a p.o. box (mailbox)…read more Billy and his family are some of the nicest people in the city! Helpful, kind and funny! I noticed a negative review and just HAD to speak out! That simply has to be a reflection of the customer, not this business, because I had nothing but courtesy and professionalism during my years as a customer at Mailboxes and much more. Seriously... Sandy Tobin

I shipped 4 large packages from here to Los Angeles August 15. The estimated time of arrival via…read moreFedEx ground delivery was about 7-10 business days. I just received my last package a week ago...ALMOST THREE MONTHS LATER. I spent over $400 to ship my things across the country in a timely manner. I called at least 3-5 times every week trying to locate my packages because the original tracking numbers were bogus. The staff there didn't know where my packages were for weeks, until finally someone discovered them sitting at another facility. I spoke with Bill, the manager/owner and he never had answers for me. When I called and left messages or emails seeking new tracking numbers, my calls were never returned. Bill became annoyed and rude, at times, when I would call because he was "sick of dealing with this". Trust me dude, I was too. Now that I finally have all my belongings, I have inquired about a full refund as I certainly did not receive the service I paid for in the timely manner it was promised. Once again, I have yet to hear back from Bill. Worst customer service I have ever experienced. This place is a joke and Fed Ex will hear about how poorly customers are treated at a company they are affiliated with.

What a great place! I came to them with just a little personal job of making copies from my phone…read moreand it was if I was a large company with an order. They treated me very well. The job was AMAZING! What great customer service as well. For your copy needs please don't miss this place.

Minuteman Press Natick created a beautiful Funeral Program for a family member. Tony and Elwood…read morewere responsive, flexible, easy to work with and, just as important, empathic. My technical skills are limited but they were able to transform our ideas into a lovely keepsake at an affordable price within 24 hours of my initial contact. The graphics are beautiful and the result professional.

Was in from out-of-town and needed some photo prints quickly. These folks did a fine and super…read morefast job. Thanks to all at Omni-

From the owner: Our local printing business started as a franchise in Lawrence MA and later opened a second…read morelocation in Lowell MA. After 20 years in 2009 it became and independently owned business and renamed it self to OMNI Digital Printers. On December 2021 one of its employees of 21 years purchased the business and now along with his wife are the proud owners of OMNI Print.

Helpful professional experienced staff with a good selection of frame mouldings. Frames were done…read moreexpertly and finished in a reasonable amount t of time. A completely enjoyable experience with beautiful satisfying decorative results.

Wendy did a fantastic job framing my antique silk flag. I've received so many compliments on it. I…read morecouldn't be happier. Thank you, Wendy