This is strictly for customer service: Bridgeport downtown-5…read morestars New Haven- 5 stars Bridgeport East Main- 4 stars(was asked asked personal information which was not required) Milford's headquarters loan Dept -4.5 stars (a loan rep's great service compensated for the lack of the other) Milford Branch on Bic-0 stars. I've been to the location several times this summer. Ms Steer is just not warming, inviting (doesn't ask if she can help you whether you're waiting to be called to her window or at her window. Just stares. Asked me for extra personal information despite me presenting government issues identification, doesn't say thank you when transaction is complete) It the convenience this branch that makes me stop here, but her disposition is one to avoid.

Do not use this credit union....poor service. Took a car loan out with a boyfriend; he passed away…read more4 months later. Once they were informed of his death they refused my payments. Once I thought that was straight, they began to add amounts to the loan. They continued to try and repossess the vehicle. Looking at their records I am still behind by one payment but they continue to say three payments. Tried speaking with the loan dept. no one there wants to take the time to review the account. They DO NOT CARE FOR YOU THE PERSON. I have never been treated so poorly! I have sent all of my information to the Attorney General along with Elise Vrable's name as she cursed at me....UNACCEPTABLE!!!!!!!!!

Friendly and helpful staff. Save me money on my business and personal insurance policies.read more

Terrible customer service!!! Do not use this agency. One of their agents, "Nick," promised to…read moreprovide a quote the next day. When I followed up 2 days later, he promised to call me back in an hour. Completely ghosted me. If you need insurance, I recommend you go elsewhere. Btw, this is the first negative review I have ever written.

The brokers at Muni Insurance are the best I have worked with. They are so patient, knowledgeable…read moreand friendly. They helped my family with our insurance and I highly recommend their services to everyone in Connecticut.

Muni Insurance helped me and my sister with our car insurance. Our car insurance was getting…read moreextremely expensive and so we began shopping around. When we came across this agency they took the time to go over our current policy and made suggestions if we were to stay with our current broker. I thought it was great to receive suggestions even without making the decision to switch. We ended up switching over and it's been great service from start to finish. We appreciate them so much.

John was amazing at getting me the best price on my home and car insurance! I was treated like…read morefamily.

Soooooooooo bad service . Can't write enough how bad this group is!! I have my auto and home…read moreinsurance with them, and I have got my father and since I am in the auto business industry I have referred a lot of my customers to sign and switch to this group. However price went up no explanation was made or notice . And that wasn't the problem but for first time My father needed a service on His car after a problem on his car on high way when his car had mechanical issue. We have the tow service with out policy not only bad response on the phone in more than 5 phone calls but also each phone call was for over 30 min and every time was different response however my father stayed on the highway up till 4.30 am on the high way in cold weather and no heat in the car. So I go 4.30 am to pick him up and leave car on the side of the high way. Keep in mind that they said some one on the way since 7 pm and 9 hours after still no one showed up. And even 24 hours after still no one came to pick up the car then we had to pay over 300 to tow the car throw privet company. And even no truck showed up from the Koritko group they said they only will cover $75 for the towing . I'm in shopping for new insurance for my self and father auto and home. I would not risk my house to be covered by this group. I don't know them but my mortgage broker recommended them at the time I bought my house. And just like he did send me to this group but I will make sure to not have this happen again and will Share my experience with my clients and advice them to switch and never to refer any one to this group. They didn't even call or try to do any thing about their mess. DO NOT SIGN WOTH THEM PLEASE. Your KIDS WIFE OLD FATHER AND MOTHER. Not SAFE . I wanted to share this Bc don't want this to happen to any one else.

Awful experience, and the employee should be fired. Employee berated me on the phone then hung up…read morethe phone. That employee should be fired.

Professional, informative and lovely agent helped me find a great rate for an auto insurance…read morepolicy. Advised me thoroughly about the policy and payment options. Superb service and truly pleased.

The services we received from Keith was above and beyond. I would highly recommend the tax and…read moreinsurance services.

Call the office and they sent me out paper work to fill out. Filled paper work out and emailed it…read moreback to them. Tax services sent me an email saying they would get back to me in two or three days. Never herd from them and after 2 weeks found another tax office. If Tax services are that busy just let me know. I do not chase after a company that I am paying to do work.

Every encounter with this office is always pleasant and professional. Mr. Bita and his staff seem…read moreto always have an answer for any question that I have. Thankfully, this visit was not for an accident but more because I was looking into buying other investments and needed to know exactly what type of insurance options I had. His staff booked me an appointment and answered all my questions. I would recommend Statefarm for any insurance.

We saved over $500 on our home and auto insurance when we switched over to Summers. And you can't…read morebeat the tremendous customer service! After the May 15th storm that damaged our home and property, we were walked through the claims process and paid out in just a few days!

Worst insurance place ever!! Outdated systems and the lady in charge has no idea . Time to retire …read more Couldn't get a straight answer from her. Then spoke to an Allyson who is the same one on here saying she saved money in a review . She was clueless also. Never got back to me and then was given incorrect quote 3 times!! She always seemed preoccupied and not interested in what my wife and I needed for our home. Stick with a bigger name insurance they know what they are doing!