Zeiter Eye Medical Group has been the care team for my eyes for years now. The office staff was…read morevery friendly and efficient. My wait was very short. It was the efficient and diligent work of Dr. Wong that discovered a Nerological condition that I receive managed care from my wonderful Neurologist following his discovery of a swollen optic nerve [papilledema]. Thank you all!

I just got off the phone with the receptionist at this office and the experience was beyond…read moreunacceptable. After calling the 466 number for nearly an hour and repeatedly getting a busy signal, I finally found a 951 number and then sat on hold for 45 minutes. When I eventually reached someone, I was told the ophthalmologist would not be able to prescribe glasses if I needed them. Fine -- so I asked to schedule an optometry appointment as well, since I was already on the phone. I was flat-out told no, and that I would have to physically come into the office just to schedule that appointment. In what world does that make any sense? It gets worse. I was then asked for my insurance information. I explained I needed literally two minutes to grab my wallet, and I was told she "couldn't wait" and that I would need to call back entirely. After spending well over an hour trying to get through in the first place, being told to start over because she couldn't wait two minutes was infuriating. The receptionist was rude, dismissive, and condescending throughout the entire call. It genuinely felt like she was doing everything possible to avoid scheduling an appointment. Every response felt like an excuse, and every question felt like another attempt to end the call rather than help a patient. If this is how new patients are treated before they even step foot in the office, I can't imagine what the rest of the experience is like. Completely unprofessional and a massive waste of time.

I visited Delta Eye Medical Group in Stockton, CA [1617 St Mark's Plz] on Tuesday, 03/31/26, around…read more2 PM. I scheduled an appointment to do a comprehensive eye exam, as it's been over a year since doing one. Upon check-in, I had to complete several pages of my medical history prior to being taken to the back. Thankfully, filling out the paperwork did not take too long whatsoever. The staff member who assisted me for the majority of the visit was Tanisha. Tanisha displayed nothing but a positive attitude and was extremely helpful from start to finish. Veronica also helped me out briefly, and she provided a pleasant level of care and customer service. Finally, I was greeted by the ophthalmologist - Soungmin Cho, M.D. What I appreciated the most was his thoroughness, professionalism, and reassurance about my eyes. He indicated that he didn't find anything concerning, which was such a huge positive thing to hear. Dr. Cho also provided helpful tips for maintaining my overall eye health. Glasses were not imperative and an absolute need for my situation, though they were still offered. I proceeded to order glasses anyway, just in case my eyes don't want to cooperate in some moments. The brand of the glasses I ordered was by Michael Kors. The frames are absolutely gorgeous and I'm in love with them. The glasses were ready for pick up on Wednesday, 04/08/26. I was not able to pick them up successfully until Tuesday, 04/28/26, due to my demanding schedule. Overall, the entire appointment regarding eye care was straightforward and an easy process. I had a lovely, incredible experience from the hospitality of the staff members/doctor to the quality of the glasses. I highly recommend coming here for quality patient care and vision needs.

I have been a patient of Delta Eye for over 35 years. Eye checks, glasses, contacts, and cataract…read moresurgery Twice. Office staff are the kindest and helpful. Doctors are very knowledgeable and informative. All of our family is very happy with Delta Eye. We recommend to any and all who need quality eye care.

Jennifer & Alyssa were funny and welcoming. Jennifer checked me in and hooked me up when I came in…read moretoday! It was a raffle day and I won and her energy is just hella funny and contagious. Love to see people who actually enjoy their job and their patients! Never have an issue when I come here. I always receive the utmost care.

Review 0/0 I called a few weeks ago to schedule an…read moreappointment for my husband at the Stockton clinic. His appointment was at 9:00 AM, and he arrived at 9:19 AM due to unexpected traffic delays. Despite arriving and attempting to communicate, your staff marked him as a "no-show." What is especially concerning is that he tried calling the clinic while on the way, but the phone system was not functioning on the weekend, leaving him with no way to notify anyone of the delay. This reflects very poor customer service and an unacceptable patient experience. A 19-minute delay due to traffic should not automatically result in a patient being treated as a no-show, particularly when there was an effort made to contact the clinic. We expect better communication, flexibility, and professionalism from your office. I would like this matter reviewed by management, including your weekend phone accessibility and no-show policies, because this experience was handled unfairly and unprofessionally.

I've been in and out of this place due to insurance purposes but lately I've been paying out of…read morepocket. So I came back. I've always liked this place more compared to the other optometrists I've gone to.

My review is in reference to the optical sales department. I've been a loyal patient and customer…read morehere for over ten years and have watched Brookside continuously go downhill as it appears they are trying to cut operating costs. My family of three all wear glasses and we've all had trouble getting our glasses in a timely manner. Three times now our lenses have come back with quality issues. Currently, it seems they're shipping out to a lab in Texas, causing around three weeks turn around. We've also had issues with the lenses' quality being subpar now (cracks not caused by us dropping/damaging, sunglasses lenses being too light), and the repairs also take another three weeks to fix. A handful of times we weren't notified that glasses were ready for pick up, despite us calling in for updates. They rely on a text system to alert us, but we haven't always gotten an alert to our phone numbers on file. Additionally, frame brand options keep dwindling. Brookside no longer carries the variety we originally came here for. Furthermore, it's frustrating to call and get to talk to an AI assistant robot. If I wanted big box instead of a Stockton business, I'd not be shopping here. You try and talk to someone, but their hands seem tied to their business model. Unfortunately, it is time to take our family's needs elsewhere.

Great Doctor great staff super happy with the eye surgery,super helpful answer all my questions,…read moresuper sweet staff , definitely recommend. Buen Doctor y su staff muy dulces y amables,contenta con la sigujia de MIs ojos, los recomiendo exelente trato al cliente.

I don't know what is happening with Zeiter they have canceled my appointment twice this year…read morebecause doctor won't be in. They informed me about new cancel/no show policy of $50 fee if not done within 48 hours prior to appointment and yet if it wasn't for me calling to confirm my appointment today, I would show up to my appointment tomorrow and find out that for the 2nd time I need to reschedule because doctor is not in. Time for new eye doctor!!!

One of the most phenomenal doctor you'll come across. Expertise, experience & knowledge is very…read morecomforting.

Dr Cockerham , fixed my droopy eyelid. I literally had no pain afterwards and she explained…read moreeverything thoroughly before and after surgery. She genuinely cares about her patients and I would see her again.

Dr. Kim became my ophthalmologist when I came in to check my retina many years ago. He was very…read moreyoung and boyish looking. I liked his manner immediately and kept him as my eye specialist. Many year down the pike, he still looks very young and boyish. I felt so at ease with him from the first visit. Now, as a senior citizen suffering from macular degeneration (runs n both sides of my family), I am grateful to have him taking care of my eyes. I am doing incredibly well with injections that were not always available to folks suffering from this disease. I thank the Lord for him daily. He has a very gracious talented, and kind staff. I recommend Dr. Kim to everyone.

I came in today to see Dr. D for an eye concern, and the experience was excellent from start to…read morefinish. I was seen quickly and was in and out in no time without ever feeling rushed. The staff was friendly, welcoming, and professional, and Dr. D took the time to examine my eye thoroughly and explain everything clearly. I left feeling confident in my treatment plan and very well cared for. Midtown Optometry is an outstanding practice with top-notch patient care. I highly recommend Dr. Derron Lee and Dr. Leanne Lee to anyone looking for quality eye care.

walked in & the staff greeted me well, took all my info, then 2nd step got me in & the lady…read moreexplained every procedure on my way to see the Dr. and Dr. was EXCELLENT. made me feel ULTRA comfortable, some conversation and EYE talk was PERFECT..plus a GAMEroom was Perfect

Do not go here unless you want to be mistreated by the front desk staff/receptionists. My…read moregrandmother was treated very disrespectfully speaking very loudly to her just because she's an elderly lady, & giving major attitude. The doctor was great but the front desk staff needs major evaluation!

This is not my regular eye doctor. I had a severe viral eye case going on last week. Thinking it…read morewould go away.... it didn't. And I waited until the day before going out of town to start making some phone calls. My regular eye place saw me and immediately referred me to Dr. Contreras.... on a Saturday. A SATURDAY! Bravo..... 1 drop, 4 times a day and I am bright eyed again. **wink wink

I have been a patient of Dr Nguyen for 20 years +. I started with him at Costco; migrated to his…read morepractice in Manteca; his first location in Stockton and now his current location. He has very high standards for his practice; how it's run and for the most part-his employees. I've personally seen them come, go, and be terminated if they're not meeting the minimum standards required. While a majority of his staff is very professional and knowledgeable as well as supportive of the doctor's mission and vision, there is an overall average of 1 percent of the employees who are striving to learn the doctor's commitment to providing the optimal in patient care and satisfaction. But I am confident that those select ones will grow over time and understand the cost of being in business for patients and how it ties in to being the face of the company versus a stick in the spokes of the wheel. All but one employee has the "it factor" and that's superb! Susanna is also a great leader and example for others. I've know her since she started working there and she's always been a great person and has awesome customer service. Overall, the team is a very well oiled machine that is capable and caring. The doctor is very caring and cautious when it comes to precision, customer experience, ethics and integrity. Anyone (patient) who thinks differently solely based on availability and selfishness, not giving consideration that doctors and staff alike need time to level up and recover, they're the ones who need to take a look at themselves, and not the staff. The staff and doctor are superb. This review is coming from a picky and b!+[hy, 20-year patient who loves specialty and personal care (ask him).

I have been a patient at Valley Optometry for years, and it is undoubtedly one of the top eye care…read moreclinics. I highly recommend it.