If we could rate this place less than one star, we absolutely would. Recent events and the deeply…read moreupsetting, biased letters and communication approved/circulated by the co-op management and a select small group of residents have compelled us to share our profound disappointment. Sadly, St. Andrew's, once a joyful and welcoming home for its elderly residents, has deteriorated into a deeply distressing and unhappy environment, particularly if you're not part of the "favored few" or the inner circle clique. After another visit to St. Andrew's, today we feel incredibly disturbed witnessing firsthand how our elderly loved ones and other vulnerable residents are being treated in this co-op. The emotional pain, loss of dignity, and overwhelming distress inflicted upon them is unacceptable, prompting us to speak out now. 1. Innocent, vulnerable, elderly residents who raise legitimate questions or voice concerns about decisions or management practices are shockingly dismissed and told outright, "the board can do whatever it wants without member votes." We feel this attitude is completely unethical and undermines the very spirit of a cooperative, which is supposed to operate democratically and transparently. 2. We feel utterly appalled by the small clique and co-op managers who repeatedly intimidate, nitpick, harass, verbally abuse residents, and even invade personal privacy by rifling through residents' private recycling and garbage--actions we've personally witnessed and find utterly disgusting and invasive. 3. It appears rules are selectively enforced, creating a highly toxic and hostile living environment for those who aren't favored. This double standard highlights severe leadership shortcomings and reveals the despicable true colors of the management and favored residents. 4. We have painfully observed residents living in constant fear, too frightened to speak out against injustices for fear of eviction--a senior's greatest nightmare. We feel the atmosphere is more like a dictatorship than a supportive, democratic community. 5. We feel there is clear evidence that fairness and equality are absent at St. Andrew's. The promised collective, democratic environment is nowhere to be found. We question whether proper ethical training has been implemented, as required. 6. It deeply concerns us that the co-op appears to consistently disregard its own conflict-resolution policies by accepting and acting upon verbal complaints rather than written ones, as clearly outlined in their own procedures. This inappropriate practice fosters unfair treatment and perpetuates ongoing conflicts and hostility, creating further distress for residents. 7. The behavior of co-op representatives, along with the nuisance behavior they allow from their favored residents, severely undermines mutual respect, fairness, integrity, and community spirit--directly contradicting their stated mission and vision. We feel deeply concerned and saddened to see our loved ones and their vulnerable neighbors subjected to such despicable mistreatment. If you genuinely care about your elderly family member's mental health and wellbeing, dignity, and happiness, we strongly urge you to steer clear of this place. We do not feel safe to approach the co-op given their behaviors and pattern of outbursts (and this is echoed by other residents as well), and do not want to cause any retaliation for our family members (we are keeping their names confidential for fear of a very real threat of eviction).

I have lived in this co-op over 20 years and it is a wonderful place to live. We have a really long…read morewaiting list of seniors that would love to live here!