Worst company ever they lie to you and run your credit so many times giving you a lot of inquiries read more

Mission Mortgage - Mortgage Brokers Near Me - San Fernando, California

If you see this company takes over your mortgage, refinance through somebody else. They are uninformative about insurance increases, taxes included and mishandled my insurance premium costing me an extra 376 a month by dou me paying a premium with no info for the hike. Then telling me I should have gotten a check that o can cash to them. read more

So far, Mission Mortgage has been a great company to work for. They have all the tools and resources to allow their Lending Partners to succeed. read more

I was referred to Manny from Mission Mortgage by a close friend. He was very nice, professional, and always communicative. I'm an Uber driver and I thought I was unable to use that income to buy a house until he explained to me that I could DEFINITELY use that income! Happy to say I'm pre-approved to buy my first home and ai'm now working with my realtor to find my dream home!!! Thank you guys!! read more

Piece of mind. I had a great experience with Mission Mortgage. Raul Castaneda was my primary POC; he was very knowledgeable and responsive to all of my questions/inquiries. Specifically, he helped me through a refinance process. I shopped around to make sure I was getting a good rate with reasonable fees. Raul was not bothered by the fact that I wanted to shop around (IMO, a very good sign). He remained patient and objective when I compared Mission Mortgages' fees with others/competitors. It's a tough industry, and if you lack experience/knowledge, could be a bit stressful. Mission mortgage, and Raul specifically, helped me to make sure I understood the terms of my transaction. Highly recommend Mission Mortgage to those looking for an honest broker. read more

I did not have a good experience with Mission Mortgage Company and Mari Herrera. I have sent all my information to her for cross qualification and after attempting to contact her via txt, email, call she still did not get back. I was not able to get a quote from them and that shows a lot about their work. I would look to get a loan from another mortgage company, because Mission Mortgage is extremely bad at getting back to people and responding back. read more

I would 100% not recommend this company to get your loan from. It was quite a traumatic experience for myself and my family. Vanessa Guevara was the senior loan officer in this experience. Trying to get an update, an email response, a call back, etc. was almost non-existent. She would send one email a day right before she left for the day so she wouldn't be there if you had a follow up questions...or at least it felt that way. There was an issue of our buyer's separated wife having to sign a marital rights waiver. About 3 days before the close we were told of this "contingency" but not specifics. We were just told that a SSA-89 form needed to be signed still. We thought it was the buyer who needed to sign it and not the estranged wife. The buyer's estranged wife would not sign this SSA-89 form. This issue is that this was not addressed from the beginning and was towards the end. This meant the wife had all the power of our sale going through in her hands....and she knew it. We ended getting caught up in "divorce court" and being collateral damage while Vanessa and co-owner Eddie ran negotiations. The whole time we were kept in the dark and could not get answers without pressing Vanessa probably 50 times a day for some kind of update...even if the update was to say that there wasn't an update. We just wanted to know they were actively working on it. So Monday rolls around and our moving company shows up to pack our stuff. We were told "she's going to sign and there's nothing to worry about." Towards the end of the movers having everything packed up; my realtor calls me to tell me that she did not sign. Now all my house possessions are on a moving truck and are being driven across the country. Our new home was contingent on the sale of our house we were selling. The funds of the move ($10,000+) were supposed to come from the sale of our house. So now.....imagine driving across the US...with no sale of your house, no new house to move in to, and having to pay the movers out of pocket. Did I mention that we quit our jobs to make this happen...so yeah...unemployed on top of that. If we would have known this situation before, we could have told the movers to schedule a different day. If they couldn't deliver the stuff to the address we provided...then it was $6000 A MONTH to store it! But even with Vanessa knowing that we were moving, she still did not provide details of how serious this was and didn't even think to mention beforehand that maybe we should see if the movers can come a different day until this got settled. All because we were kept in the dark about this guys estranged wife and her not signing this one form. It could have all been avoided if it were taken care of in the beginning. It affected more than just my family. The ripple effect was huge on this. I've never written a review like this in my 40 years on this planet if that says something about how bad this experience was. If I had to summarize this lender into some one word answers, they would be: Inept Incompetent Careless Irresponsible Unprofessional Negligent Unethical Maybe you'll have a better experience from them than us....maybe worse? We ended up canceling that sale and taking on a new buyer who used Real Estate and Lending Solutions, Inc. (Real Inc.). It was a literal night and day difference with this company. Just beware. We felt like we were a nuisance and that we weren't important. We suffered a sizable financial hit, extreme anxiety, had to take out a new loan at 8.625% on our new house instead is having it paid off, and stay in a rental for a month until all this crap got situated. I would really like to sue this lender and will actively look into it after everything settles down. We probably won't win, but I will not have to pay for attorney fees out of pocket. If anything, this lender will have to do that so sticking it to them that way with attorney retainer fees and court costs is worth it to me. I feel like I need to get even for the crap they put us through. If it means hurting their bank account and trying to bankrupt them then so be it. I want my retribution and want them to feel the pain they put my family though. read more

I Had a great experience,great customer service,Oscar Mancillas made my refinancing process quick and easy and kept his word.He explained everything step by step I will definitely recommend him. read more

This is the best Mortage company.I had Raul guide me through the process of buying two homes. He would always be on time or answer his phone when I needed him. I'll recommend Mission Mortgage to all my friends and family! read more

Raul got my refi done! Very profesional, always on top of his work! It was a tough refinance but he got the job done! Thank you! read more

Mission Mortgage - Mission Mortgage - Mortgage Brokers Near Me - San Fernando, California

Vanessa and Art were AMAZING! We will be forever great full for all they both did to help us achieve one of our biggest dreams and goals of purchasing our first home. Our closing process was a breeze with the help of Sandy as well. Thank you guys for all your help! You all were truly the best! read more

Vanessa went above and beyond! We will be contacting her again for my daughters home loan when she's ready to buy

Raul (Loan Officer) with Mission Mortgage was amazing! His professionalism and knowledge was Top tier! Raul made what would have been an overwhelming process truly seamless. He is a rare breed that focuses on customer service and has his customers best interest at heart. I would recommend Raul and Mission Mortgage to family and friends in a heart beat! He will educate and facilitate a process that can be truly stressful, so you can sit back and enjoy the journey to your new forever home! read more

As a first time home buyer, Mission Mortgage was hands down the best company to work with. I specifically had the privilege of working with Raul Castaneda. We all know that purchasing your first home can be a bit overwhelming, but he made the process so easy. He was very professional, clear, and concise throughout the entire measure. He ensured that I thoroughly understood all aspects of my transaction while obtaining the best terms for my loan. I couldn't have asked for a better experience! And would gladly recommend him any day! read more

I'm very disappointed with Art Garcia. I wouldn't even rate Art at one star. We were trying to obtain a loan which ended up taking several months. He never kept us up to date or followed up. We had to meet on three different occasions because he had me complete/sign the paperwork incorrectly so it needed to be redone over and over. He doesn't return phone calls and is very unprofessional. I left a message for one of the owners yesterday and I still have not received a call back read more

Raul and Manny are a good team, they gave me some very good recommendations on what I should do to buy a house. I highly recommend them, and I'll be back soon with them when I'm ready to buy my house! read more

Mission Mortgage is the absolute best. First time I bought my home it was with a regular broker and that broker could not close on my home and had Mission Mortgage help me out. Shawn Mess my broker who was not even getting paid got my loan to close within 30 days. That was after the initial 120 days my first broker could not close. I closed in February 2020z. Then covid occurred and lost my job. Getting back on my feet I decided to give Shawn and his company my business. We were almost ready to close on a low rate and mishap occurred on my part. I broke my finger. But what happened. Shawn didn't just say "ah next person" he truly cares. He kept checking on me so he can start back up and get me the lowest rate possible. Lower than my original purchase. Not even a month into my refi and he made it happen again. Customer service that is what it is all about. If you want someone to walk you to the process and no BS just straight answers. Shawn Mess thank you on my future investment. read more