I went in on June 22nd at 6:55pm to purchase caliburn a3s pods. I always buy them here about 2x a…read moremonth. The guy tried to tell me they only had half a box (2 pods) in stock. I know from a previous experience here that they actually have a large amount of these in stock up on the top shelf. I explained this to the guy and he said those are not it when I pointed them out. I could see he was becoming agitated which I found odd. He did pull one box that I pointed out down and sure enough I was right. He set the box of pods down I picked it up to be sure it was correct. He snatched it out of my hand so I asked him "did you not see I was trying to look at that when you snatched it out of my hand" he replied aggressively that he couldn't believe I would "reach across the counter" and he then raised his voice and asked me if I would do tgat at a bank over and over. He was breathing heavy and shaking. I then asked if I could just pay for my pods. He rang me up and I asked him if he was okay he said I'm fine I just can't believe you thought you could reach over the counter. I paid and apologized for upsetting him he then raised his voice again and tried to start an argument about it. I did not argue I left. I will argue here, I was not at a bank. I was purchasing an item at a store and I wanted to be sure the ohms were correct so I picked it up to read it. You snatching it from me constitutes assault. You sir are lucky I didn't go that route. By grace I will let this one slide. I think you were having problems today before I ever came in the store. I'll chalk your behavior and demeanor up as I caught you at a bad time. However you should not be allowed to treat customers that way ever, regardless of what your going through. You never know what someone else has been or is going through. I'll remember you and this encounter. I should also note the blonde woman sat present helping another customer and they both witnessed the entire encounter. Neither said a word. I emailed the owners at 2 different email addresses, I reached out to them on Facebook and have been ignored.

Their new location is great and all the staff is always so kind, helpful and knowledgeable!read more

In town for a wedding and came across this place after having a burger down the road. Super…read morefriendly and knowledgeable staff. Got what I needed and tips on the best spots in town to eat from the woman that helped me. Will return.

First time going in got ID'd Twice, then i was told i had to use the atm to pay because i spent…read moremore than 50$ and because i was new there. And i asked for them to pay atm fee because I shouldnt have to,so i had to pay an extra 2.50 just because i was a new customer. very un happy. Then i left put my vape together, needed a battery witch I wasn't expecting the lady didnt tell me i had to buy this item along with vape and i didnt look at the vape that closey. The lady taken care of me obviously didnt know much and got defensive when i said i should have to pay extra. needless to say i wont be going back.

Isaiah is always a class act and makes sure I get everything I need. The atmosphere is very chill,…read moreand the selection is always good.

Great selection! Vapor, RYO AND cigars! This place has a relaxed environment. "Thank you for…read moresmoking" is clearly stated on the front door so you can obviously smoke inside. The staff is really friendly and It's a huge store. Unlike a lot of Tobacco stores that are cluttered, B&D is open and orderly. I'm been to a LOT of these places but B&D stands apart. Although it is a little out of my way, I am definitely coming back.

I was very much in and out, stopped here for a few things - they had what I needed and since I was…read moreone of only 2 customers at the time, I was quickly assisted and out the door in no time!

The clerk was very pleasant. I called ahead to make sure they had Raw cones and they did. I was in…read moreand out. Cones secured!

Nice inside and outside seating for any time of the year, nice bourbon selection, fun staff. Owners…read morereally put a LOT of effort and work into this place and it is really a great place (one of very few I can find anymore) to go relax and enjoy a good stogie. Nice selection in the humidor and priced reasonably.

This is an amazing cigar lounge. Great selection of quality cigars. The price range is incredible…read more Ranging from around $4 to $15 a cigar. Most of the major brands are available. There humidor is a great size with a display on the wall that allows you to see the humidity and temp inside. They have climate controlled humidor lockers available. Tons of accessories for all of your cigar related needs (lighters, fuel, cutters, humidors, travel cases, etc). The lounge is comfortably lit with large overstuffed leather chairs. The lounge and shop are kept very clean and the staff are very serious about Covid safety. They clean down the seats after every visitor and require masks until younsit down in the lounge just like a restaurant. The Rabbit Air Filters and exhaust system keep the lounge clear of lingering cigar smoke. They also have a well stocked bar carrying all ranges of bourbon, wine, and liquor. If you are a bourbon fan, this is the place for you! They carry a wide selection of domestic, import, and craft beers. For fans of the local favorite Bad Dads Brewery they do carry many of their beers! They also carry White Claw and make a limited selection of mixed drinks. The staff are knowledgeable and extremely friendly. They are welcoming of beginners and experienced cigar smokers. This is not just a "mens only club". On most of my visits I seen plenty of women in the lounge as well. My wife even loves visiting this shop with me. A definite must see location! If you are driving by on I-69 they are about a half mile to mile off the interstate. If you are in town for events such as Ductail or just passing by Gas City (between Fort Wayne and Muncie) drop in and check out this local gem.

Bought a vape there the other day, purchased it for $20, went to my car hit it and it was already…read moredead. I took it inside and asked for a new one since it's not hitting right or even a refund, couldn't do it because the manager wasn't there. I wouldn't recommend going somewhere that sells bad vapes and doesn't want to give you a new one or refund when they the ones who messed up.

Service and Price is what makes it my best smoke shop. Always willing to respond with honest…read moreanswers. Best market price. -no hikes.

very knowledgeable staff is full of top-notch items always having the newest best items and great…read moreprice