Climate Masters installed and have serviced my units twice. Other than a scheduling issue, which…read morewas immediately corrected, no issues at all. The service technicians are great and I've never even suspected them of trying to add additional services in order to make a profit. They let me know how to take care of my equipment and ensure that everything is in top condition. The prices are the best I've found so far, although I've not searched 'far and wide'. I've called companies closer to my home and none have beat Climate Masters.

I called to get a leak test on my AC system because I was told the coil may be leaking by another…read morecompany. The appointment was set approximately 5 days in advance. On the day of the appt I never received a call. I called the office to find out why and I was told they would not be coming out because they're too busy. No call prior telling me they could t show up. Scott Ryals the service manager told me previously they couldn't do any ducting work bc they don't have the manpower, but nothing about working on the system. Extremely disappointed in the response and service here. I'm now forced to wait for another company to come out and do the test in the middle of a very hot summer. Do better.

Arrived on time; excellent customer service, and took my landscape into consideration and made the…read morebest choice to getting their service truck close to my septic tank

I had Fox come out and pump my septic tank last month. And they did a good job, were prompt, and…read moreprofessional. This was due to a pump failure and they even tried to get a new pump at a discount sadly it did not have a plug. While the staff were on site they gave me some free recommendations on what my next step should be and I idea of the cost of a new system if I go that way. The cost of the service is on par with some other local companies and better that some but the staff are a step above.

I am very pleased with the response time, professionalism, knowledge and quality of work for the…read morecost. I owned a 4 unit building in Jackson, one of my residents was experiencing water leaking from the washing machine connection as well as a driping fauscet in the bathroom tub in one unit and in another unit a toilet that constantly ran water. Both units issues were resolved in a very timely manner. I highly recommend C&R Plumbing, I definitely know that I will be utilizing them again.

C&R did an excellent job of demoing two old tanked water heaters and installing a single new NAVIEN…read morecondensing model. The demo's were very difficult but Reed and Deion got it done. The price was very very fair and they did outstanding work. C&R Plumbing has earned my highest recommendation.

Fast service and fair pricing eased my stress quickly, with high-quality work that truly solved my…read moreelectrical issues. He was polite and friendly, delivering exceptional service that brought great relief.

Done Right Heating and AC are incredible. Great work and honest advice. That's hard to find these…read moredays.

My tech was super friendly and coordinated with my tenant to get to my property promptly to inspect…read morethe AC leak. He was a very nice person. He appeared to do a cursory review, was on his phone laughing and chatting the while he was there (per my tenant) however his inspection did not find the source of the leak. I was told "the area is dry, nothing leaking here, and the drain pan is dry." The leak slowly continued as my tenant's AC was being used, which caused further damage to my ceiling. (see pic) The service call was not cheap, nor was the problem resolved. A subsequent company found the issue to be a blocked condensation line and they unclogged it. I really wanted a better outcome, but unfortunately, it's now costing me even more as the damage is worse.

Finally, dryer heating. Back to the days of an empty hamper! woop woop. very responsive team…read more knowledgable, good communication and great customer service. thank you! Elizabeth

Bryan came out and replaced a part in my dryer. He also diagnosed my washer problem. He was very…read morefriendly and professional. I'm very pleased with Brown Appliance Guys. Would highly recommend their services!

We called for a septic system pump out. They called about 30 minutes before they arrived and got…read morestraight to work. Since this was our first time I had many questions. The guy in charge answered my questions which was very helpful. He also gave recommendations for the next service based on the type of system we have. The cost of the service was exactly what I was quoted. I have his card and his number saved in my phone and will be using this company for the service.

Lee come out and pumped a tank for me. very quick response time. prices are reasonableread more

So, I left a review on Reed's website -- and wouldn't you know it, every single one is a sparkling…read more5 stars. Either they're performing HVAC miracles... or someone's got a heavy hand on the delete key. Here's my experience: I got home after a week of travel to find my AC completely off. I checked the basics -- thermostat battery, breakers, etc. -- but no luck. I called around, and Reed was the only company that had time to come out. At the time, I was relieved. Now... I have an idea why they had availability. The so-called technician arrived and diagnosed the issue as a bad coil -- said it needed replacing for $280. Not great, but I figured okay, let's get it fixed. Then he went out to inspect the outside unit, called me over, and showed me some exposed wires. "Actually," he says, "it's not the coil -- the short happened here." I thought, well, maybe that's a good thing -- wires have to be cheaper than a coil, right? Nope. "That'll be $280 to fix." Funny coincidence -- same exact price as the original issue. I raised an eyebrow and said, "You've got to be kidding me." suddenly, without hesitation $180. Impressive how fast that price dropped $100. So, I said, it's hot and I'll have air. I said sure, go ahead and fix the wires. Twenty minutes later, he's back with a plot twist: "Actually, the short damaged your air compressor and is shot. He begins to explain that the unit should be under warranty and if I knew the owners name that had it installed, I could get it fixed for about $2,200 if it's under warranty, $5,000+ if it's not." At that point, I felt like I was in an episode of HVAC: The Upsell Chronicles. Not entirely convinced, I brought in another company for a second opinion. Guess what? The only issue was the wiring. Compressor? Totally fine. They not only fixed the wiring but gave me a complete inspection all for the low price of $195. No drama, no doom, no five-grand surprises. Moral of the story: If you're in or around Vicksburg, MS and you're having electrical issues AC/Heater "DO NOT CALL REED" Call: Martin Air Conditioning & Elect. You will be glad you did. I hope this helps.

Our unit stopped working in the hottest time of the year. We were worried how long it would take to…read moreget someone here. I called Reed's not knowing much about them. A tech came out the same day we called, identified the problem (needed a new fan motor, I think. I'm not great at mechanics). This was late on Wednesday. By Thursday morning they had ordered the part which arrived Friday morning. They set a time for 3 pm. The tech called earlier today to ask if he could come before 3. Thrilled to have some AC back. Charged less than we were expecting. Asked If we wanted to sign up for a year's service contract, which seemed a little high until we saw all the discounts and perks, such as 20 percent off instead of the 10 percent fee that we've been offered other times from different companies; no extra fee for emergency calls; and several others that we had not typical seen when using other companies. The woman who answers the phone is very helpful, friendly, and polite; the owner really knows his stuff and will go through everything with you; and the tech was early, quick, and polite. This is the first review I've written in nearly a year. We're very happy with them.