This is a great car wash with great ownership. Very helpful and friendly. I highly recommend them…read moreover any car wash in the metro.

the gentleman who started the car wash told me to turn my wheel to the right. I did and noticed my…read morewheel was turning and my car came to a stop. I was getting off track during the car wash so I had to put my car in drive to complete the rest of the wash. Not sure if there is any damage to my car. I spoke with the Manager who informed me that I had to of put my hands on the wheel or put my foot on the break or my car alignment is so off to affect it. I did not put my hands on the wheel or my foot on the break and I serviced my vehicle recently and do not believe the alignment is off. I will not be going back to this car wash and do not recommend others do either.

Brought my car in for an interior detail and it looks brand new. The team went above and beyond,…read moreeven keeping it a bit longer to ensure some tough stains were completely gone. I'm absolutely obsessed with how clean it is!

Charged $9 xtra to clean mats. No one available, no response when knocking on garage door. Walked…read morearound building in cold. Gave up and decided to take the loss....

I had a terrible experience at Tommy's Car Wash last week, and what happened afterward was even…read moremore disappointing. Anyone who has been to Tommy's knows they use large red guide balls to help align your vehicle onto the conveyor belt. I carefully drove between those guide balls, and my car is brand new. If I had hit them, my vehicle's sensors would have immediately alerted me, but there were no warnings, no contact, and no marks on the vehicle. Once I was on the belt and placed the car in neutral as instructed, I suddenly heard a loud thud. Because the belt keeps moving the vehicle, I couldn't see what was happening. A young employee came out and told me to reverse, but offered no explanation. Another employee was called over, and they had me move the car forward, backward, left, and right without providing any information about what was going on. I was sitting there worried about my vehicle while nobody seemed interested in explaining the situation. Eventually, they called a manager. In order to get my car off the track, they actually had to move the red guide balls so that my vehicle could be backed out straight. To me, that raises serious questions about whether the alignment system itself was positioned correctly. After filing a claim, I received an email stating that my claim was denied because I allegedly failed to align the vehicle properly. What makes this especially frustrating is that when I spoke with the claims representative, he agreed that if I successfully made it through the guide balls, the vehicle should have been properly aligned. However, when I asked how it could still be my fault, he suggested that I may have somehow pushed the guide balls out of position. There are no marks on my vehicle to support that claim. When I requested the video footage that supposedly supports their conclusion, they refused to provide it. I explained that the damage to my nearly new vehicle could cost thousands of dollars to repair, and instead of showing any concern, the representative told me to "go ahead" when I mentioned seeking legal counsel. To make matters worse, while I was still trying to ask questions and understand their reasoning, the representative abruptly hung up on me. That level of disrespect and lack of professionalism was shocking. What disappointed me most was not just the incident itself, but the complete lack of transparency, accountability, and customer care throughout the process. Based on my experience, I cannot recommend Tommy's Car Wash. If something goes wrong, don't expect them to take responsibility or even treat you with basic courtesy.

Quality Car Wash - even on snowy days Fast and reliable…read moreservice. Pick the Works package for thorough unlimited washes

They did a great job fast at a reasonable price. Color matched perfect, how did they do that???…read more I would highly recommend!

I had to have a dent fixed in my car. Something fell on it in the garage. I had three estimates,…read moreand was more interested in the estimates, since I was paying out of pocket. Maaco's estimate was half of what one of the competitors nearby was (something about not being able to blend the paint and this particular color was very difficult). You might know the routine. I got a friendly estimate and an explanation that made sense at Maaco. The car was done when they said it would be. We picked it up and it looks good. Minor dent, but excellent service.

great wash awesome employees, free vacuums, clean shiny dry car. 5 star service, highly recommendedread more

I can't say this is any better or worse than any of other car conveyor belt car wash that seem to…read morebe popping up all over the place. I have a monthly subscription for the super wash at $30 a month. It got my windshield clean but plenty of bugs from a recent trip to Illinois still on the grill/hood which is disappointing but maybe another run through would get them. To be fair there were more than usual but I'd still expect a full clean - maybe it's just too fast. The app is easy enough to use for managing subscription. It's fairly convenient to get to being right off of 61 but just a little bit out of my way so I think after my month I'll be canceling - I don't wash my car that often. Would not pay to do just one wash here.

I work close to here and always have good and efficient experiences. The new car wash is great, it…read moretakes a while to get through the line if there is one

Picked up a TooGoodToGo order here and both employees were super nice and friendly! Thanks guys!read more

If you're looking for a thorough car wash, this is your place! Reasonable price for a good wash and…read moredry. This is the style that you put your car in neutral, they spray your car ahead of time, you go through the wash, and they dry your car at the end. All while you sit in your car. They are a small family owned joint and do a lot for the community (fundraisers etc). Definitely worth a stop if you are in the area and need a car wash!

We just moved back to MN from Florida early January ( lived here 2000-2020). SO relieved to be back…read moreto a SANE well organized COLD Naturally beautiful state ! Avoiding bad rust on our car has always been a top top priority in winter, and finding a thorough well priced car wash with a great staff was number one. I always start with Yelp reading many many many reviews 1-2 hours, going way back reading reviews for companies I like is essential. Yes a LOT of work but well worth it. I decided upon North Star Car Wash (about 25 minutes from home) because of the 12 reviews/ all 5 stars/ emphasis upon " great thorough hand wash" and "great value ( Deluxe wash $20)". 1.Right off 694 and not far from 35W. VERY easy commute. 2. Appears like a small family Hispanic operation of EXTREMELY hard hard fast thorough workers 3. Starts with a high pressure soap blaster handled by the female owner along with a fellow furiously scrubbing the car with a long handled soap dispensing 12 inch wide brush. 4. You remain in the car Neutral, and the top massive huge moving brush/ mop ( with wide thick fabric pieces) most thoroughly scrubs the car top and top sides ( rare in car washes) while side brushes simultaneously hit the car sides. Very GOOD scrub. 5. Next I liked the thorough rinse then the MANY powerful air blasters ( more than normal) drying the car 6. Two fellows at the end RAPIDLY and so thoroughly hand wiped the car dry. 7. I was MOST thrilled by the TOP quality rare beautiful wax shine on my car. With a black car, I have always always sought out top quality wax for my car. Very excellent!! The entire staff kept up a consistent very high level of intense energy/ super hard efforts working on my car. They definitely go home each night wiped out! GREAT GREAT job, truly excellent rare wash. I shall be a new intensely loyal customer for years to come!!

Quality plus! Outstanding service and a reasonably priced!…read more Trustworthy, knowledgeable, outstanding Customer Service!

Came on a weekend when the detailing shop was closed. Sign says "satisfaction guaranteed" and I am…read moredefinitely not satisfied. After going through the most expensive of the options ($14) there was still stuff all over the car.