Highly Recommend!! Carsen did an exceptional job again! He not only did a great job completing my Spring start up but he also completed repairs/replacements on a few of my sprinklers & repaired my backflow unit in a timely, professional & friendly manner. He took the time to explain everything to me and made sure all my sprinklers were appropriately set to get the maximum amount of coverage on my lawn & plants. Again, I was thoroughly impressed with his quality of work ethic & service. Also, another shoutout to Leneen in the office for always taking care of my service needs and being extremely helpful, supportive & friendly whenever I call. read more

Technicians Kyle, Jairo and Papi - focused on detailed upgrade and installation of automated irrigation across 5 separate zones which included lawn & flower beds. Recently installed pavers caused some of the existing underground pipes to fail because they'd been hit by paver workers digging, but these guys addressed and resolved the issues. The controller seems relatively easy to set up a regular scheduled watering program with a manual over-ride especially for newly applied grass seed. Since the controller is a wi-fi operation, it also recognizes and self adjusts when rain is in the forecast. Kyle was patient explaining the features of the controller. I was very impressed watching these guys work as a team, resolving difficulties with the install and finalizing the project. Gardening will become less cumbersome and more enjoyable because of Mist'r Rain. Highly recommend! read more

Mist'er Rain just completed installing a water sprinkler system in my yard and I couldn't be more happy. Jeff was very helpful in answering all my questions. Kyle, Jairo, and Pepe did and excellent job with the installation of the system. I would highly recommend and have already recommended them to a neighbor. Valerie Gray read more

the experience downgraded significantly after RainPro was acquired. (1) Spring tune up was delayed for 2 months, causing my lawn to die (2) No response with email, and hard to get hold with. For scheduling, it is usually a month out. will not recommend this company if you have drainage or irrigation needs. read more

Carsen came to do my spring system start up which involves priming the sprinkler line and adjusting the sprinkler heads, making sure that they are all adequately watering the lawn. I am very impressed with his work! Carsen made the needed adjustments to make sure that all my sprinklers are doing what they're supposed to, with the adequate amount of water pressure. Carsen made a great first impression and a good use of his time while he was was here. Carsen arrived within the designated time frame and was courteous respectful and polite throughout his entire visit. This was by far the best customer service experience I've had in a long time. Thanks Mist'er Rain! I'll be looking forward to seeing Carsen on his next visit out to my home this summer! read more

Have used this company for any years. On time and jobs well done. Courteous staff. They also do the required Back-Flow testig required by my city. Yes, they are expensive, but I have not inquired elsewhere. since the work has been satisfactory and we have along history. read more

We have been working with Mist'er Rain for a couple of years now, and there is no one who can do it as they do. They are always on time and communicate with you, making clear things and what is needed for our properties. Our owners are happy and tenants are as well. read more

Do not waste your time and money with these people. Had them out for a small sprinkling effort and they did not know what they were doing. They hooked up the system incorrectly and damaged some pipes causing a large leak and huge water bill. read more

have been a repeat customer for some years. My Friday service appt was a no show and after calling was assured someone would be out by end of day. No one called or showed up. I emailed and they assured me someone would call Monday. No one called and no one returned my two voice mails on Monday. again on Tuesday no one returned my calls. Very disappointing. read more

The company built the whole irrigation system for the house in 1987. When I saw the beautiful drawings of the system 4 years ago after I took over the house I made my mind that I would like to continue the relationship with the company for another 40 years. I called for parts replacement and system modification several times which works great. Until now. I called for a ball valve replacement on Apr. 27 for the first time, I called 3 times and the operator wrote the notes for 3 times, I received none call back in 25 days ( the operator said usually they will call back in 24 hours). I would show my respect if you call back and say no for whatever reasons. read more

Thank you Mist'er Rain for coming out to our building to service our sprinkler system. I highly recommend this company. Jeff and his colleague were the best. Thank you!! read more

They came out to do a small job for me. Moving a controller so that I can get to it easily. The workman did a fine job. Howerver when I got the invoice it was over 300.00 for this small job. They charge a 62.00 trip charge in addition to hourly rate of 80.00 and 70.00 per hour, plus parts of course. They were here one hour. I complained and got a call back. They said they charge everyone a trip charge. It seems they are passing their cost of goods sold to everyone because traffic and congestion cause delays with their schedule. I'm not buying that but I'm buying their gas AND their truck as well. They should be charging the people outside their service area more. I live in Seattle. Next time I will be more careful. I will not be hiring the company again. read more

Terrible customer service and poorly managed. Made an appointment during the week, because they do not offer weekend service. I make arrangements to leave work early to be home only to find out they showed up 2 hours early. When I called and confirmed my appt time with dispatch they told me the service tech was out of the area and not returning. When I attempted to re schedule the next available time was 3 weeks out. Do not waste your time with these people. Asked for the owner to call me back to work something out since 3 weeks was unacceptable. Never returned my call and will never see my business again. read more