"You just said he didn't like bigger dogs. You didn't say NOT to put him with them."…read more This is what I was told by the owner after she returned my 12 year old dog with a bite on his ear sustained during rough play with a dog larger than him. I specifically told the intake person on the phone not to put my dog with larger dogs. I stated that he didn't like bigger dogs under the section entitled "Fears". It was not entitled "Fears that should be challenged so he can grow." We were not notified of that he was injured, and we were only told after we paid. The owner argued and defended her behavior by saying she didn't know I did not want him with larger dogs because I only wrote that he didn't like other dogs. There is no circumstance where it is okay if someone does something that they know you don't like and then defends it by saying "Well, you didn't say NOT to do it". For example, "You didn't say NOT to let my dog poop on your lawn, you just said you didn't like it." Or "You didn't say NOT to eat your cat, you just said you wouldn't like it if I did." This is stupid. We are not living in a Monty Python sketch, The kennel owner believes she knows better than the dog owner, and because of her arrogance, my dog got bit. Now off to the vet we go, and we all know vet bills are such fun.

This is the worst place to bring your dog to. I had been going there on and off for 15 years, even…read morereferred my friends to her. When I called in I was told I had no file with them. So I asked to call me back once they found my file. I was just stunned when Deb finally returned my call I was told to go elsewhere because I was "rude". I didn't understand at first but then I dawned to me they only use paper records and only for one year. So basically every year it's the client's responsibility to create a new file etc. I asked Deb one more time if she really wanted to kick me out like this and yea, that's what she wanted to do. If you treat a client like this you are not capable of providing the care level I desire for my German shorthair pointer.

Courtesy and consideration for your pet. Compared to petco this is light years ahead of them…read more Forget those big pet shops and go local they appreciate your business.

My Bulldogs are a hot mess and sensitive to everything. this spot gets them together every time…read more They do fantastic with my main coon and long haired cat when it's time for their lion cuts.

Me and my used to be shy puppy, magic loves this daycare and is by FAR the very best doggie daycare…read morecenters out there! My dog pulls me to their door upon every drop off and is still just as happy when I pick him up and then crashes for a nap for the car ride home this daycare care center has gone over and beyond of what results id want after my dog being at the daycare all day long and I suggest for everyone to bring their dogs here for daycare! Place is the best paws down! 1000%!

Updating my review after using the full-grooming service 3x for my rough collie. The last time was…read moreby the owner herself, Megan. I was so happy to give her all the compliments, for all the great service that keeps us coming back. We drive an hour to go to Frenchtown after feeling uncomfortable at other places. My collie developed allergies this past year and Megan talked me through her grooming process and later gave me tips for in-between grooming. The proof of the quality and comfort was seeing my collie roaming around the salon with playful curiosity! No anxiety or crying. That means a lot to me... and surely to others who truly consider pets as family. Thanks again, Megan!

Our dogs have been there a couple times and we were very satisfied with the baths they received.read more

I have been taking my Yorkie here for 12 years, the only place I would go. The owners are great…read morewith my dog and all the dogs there. They love animals and you can tell. They always cut my dog as we ask and every Christmas get a special ornament for our tree with the dogs clipping in it. My dog loves John and Mary and gets excited to go see them. Cant ask for more than that.

Our vet recommended Happy Tails doggy grooming for my 14 year old Coton who has been suffering from…read morea heart condition, has skin issues and most recently had a tooth abscess. Vanna's hair was also matted and I was concerned about her getting shaved completely and being cold. I called and spoke with Mary who was very open to listening to my concerns. Vanna just had her first trip at Happy Tails and I can't say enough nice things about Mary and John. They are both such genuinely kind people who love dogs and are very good at what they do. Not only did they take excellent care of Vanna and saved as much of her hair as possible, they also gave her a doggy t shirt and coat to keep warm. John also cut a bit of hair my other dog Blizzard and saved vanna's hair too and gave me two lovely Christmas ornaments with their hair. Mary also gave me some medical powder to stop bleeding if their nails or pads ever got tiny tears or bruises. The price was very reasonable and the service was excellent. If you are looking for a doggy grooming service or kennel in the Bridgewater, Branchburg area, I recommend Happy Tails. I know my dogs will never go anywhere else.

I recently started training sessions for my 4 year old rescue dog Blue. She is a highly eneregetic,…read morepeople friendly dog; a pit bull hound mix. The biggest challenges were that she does not get along with other dogs and needed to be socialized and trained on basic commands. Several of my neighbors recommended Hope Lock and I am so happy that we are in training there. We first completed private lessons with Wayne. Within a matter of minutes, he helped transform Blue's behavior, and my ability to handle her more effectively. Not only did he help socialize her with other dogs, he taught us some basic commands and obedience, while being very supportive and complimentary of our progress. We then started Basic Training wth Missy a few weeks ago, along with 11 other dogs and handlers. I am so pleased with how well Blue is doing, and so thankful we had the private lessons first. Missy is also a fantastic trainer, I was amazed at how quickly she got the group in order, 12 dogs of all shapes and sizes, and not all well behaved yet. She is patient but firm and has great results. I am so thankful for Wayne and Missy and her Team and the wonderful support at Hope Lock. These sessions helped further my bond with Blue, and have taught me so much about how to handle various situations. I am looking forward to continuing our training through intermediate and advanced levels. I highly recommend Hope Lock!! They really care about their clients and dogs and make such a meaningful difference in our lives with our pets!

I am getting ready to register for the intermediate obedience course and wanted to take a moment to…read morewrite a review about my experience with the basic training class. We rescued our Catahoula Girl, Charlie, 2 years ago. She is very sweet natured but she was becoming more and more reactive to people and dogs. She weighs 76 pounds and is very strong. I had to get a handle on this powerhouse or one of us was going to get seriously hurt! She was starting to lunge at rabbits, men in hats, certain dogs, delivery trucks and something had to be done to protect both our safety! We had done a treat/reward based program and it only worked during class. Out in my neighborhood, where the rubber meets the road (literally), Charlie was completely uninterested and unmotivated by treats. She was much more motivated by her nose and her instincts! I was working hard but she was becoming more and more unmanageable. The first night of class, my instructor asked me if I wanted to try a pronged collar. This sounded so harsh and maybe even dangerous, so I said that I would see how it goes. Well, after 15 minutes of struggling with Charlie's willful behavior, I was willing to give that bad boy a try! All I can say is GAME CHANGER! They fitted my hooligan for a pronged collar and taught me how to use it correctly, so that it imitates the correction a pup feels from its mother. She grabs her youngster with her teeth and applies pressure to the neck and then releases her grip. Suddenly, Charlie was paying attention to me and she has been improving her focus and self-control, ever since. We are still working on socialization, but the experience has been an extremely positive one for us. I will give you one caveat about the instructors at Hope Lock. You'd better be prepared to put in the work and that includes weekly homework. These classes are not for slackers!!!

Just moved to the area and set up an appointment over the phone and were quoted a price over the…read morephone but then when I showed up for the appointment, she gave me an increased price and was rude when I questioned her. In addition, as soon as I walked in I was hit with a horrible smell and could see that the room had not been cleaned in a long time. I did not stay for the appointment.

This is the only place I will take my dog for a nail trim! Amie is super calming and my dog doesn't…read moreeven flinch! I've watched her grooming and she really has a talent. Every time I stop in the dog she is working on looks totally comfortable!

I have personally seen Eric, owner of 2 black woos pet taxi go though rigorous certification for…read moredog walking. It take love and a great deal of skill to safely walk one or multiple dogs. Choose a pro and hire only certified dog walker. If you are in the Milford area..choose Eric and have relief knowing that your dogs are safe and happy! Jennifer H, Certified Dog Trainer and owner of Hudson Barks. www.hudsonbarks.com