The owner should do some customer service training. My 10 year old daughter had blue pieces of…read moreplastic in her ice cream. Not knowing what it was I asked her to stop eating. She was basically down to the cone at this point... I asked the young lady behind the counter to take a look and replace what was left not knowing how much more plastic was in there. She said she couldn't replace because my daughter ate most of it. I asked that she simply replace what was left. She argued her point that this was a six dollar cone... the other young lady started to make the cone ( she seemed to get it). At this point my daughter wanted to leave so we left. Silver lining I suppose was the conversation I had with my daughter about what good and bad customer service looks like.

Our family was up here for a cottage weekend and we were looking for an ice cream shop and…read moremooskokas closed at 9pm and we arrived right at 9pm and they wouldn't serve our family of 8 same with Muskoka chills. So we found Ice dreams. The girls were great, spot was super cute and had delicious ice cream!!

This is a great spot for ice cream in Bala. They are always generous with the portions and have…read moreother treats like fudge and mini donuts. They also have breakfast bagels and grilled cheese. All are very yummy. They also have a large selection for the ice cream, candy and you will enjoy all of the Coca Cola memorabilia. Definitely a must stop in Bala!

Thankfully this popular summer spot beside the highway and at the bus stop remained open during…read moreCOVID. They didn't offer as many flavours as usual but the classics remain on the menu. Portions are quite generous and it's Canadian ice cream (you can't beat that!) Right now it's cash only...I actually think it's always cash only but I might be wrong. I'm trying to remember if the one lady working was wearing a mask. She was behind plexiglass and sanitized her hands but I cannot remember if she was wearing a mask or not.

visited this ice cream stand and the girl working had no gloves or mask on. asked her "why not"…read more She said " well I wash my hands". I watched her take money from the customer before us and went and grabbed another cone and started scooping ( no hand washing in between). We left with no ice cream and its very doubtful we will be back

More than just burgers. Had burger anyways was really good. Milkshake was old school awesomeness…read morethey even gave me the mixer cup so I got every bit of the milkshake. Service was great. Old school burger ice cream shop vib. Ambiance isn't the word you use it's a burger shop.

Very tasty burgers - I recommend the Valentine. Great…read moreatmosphere, especially on the weekend afternoon. Very polite and caring service.

In the eight summers I've been coming with husband and his family to Muskoka, the building…read morecurrently occupied by The Scoop has been...probably eight different ice cream shops. And why not? It's the perfect little hut, situated just outside of Bala town, with its own dock and excellent views of Bala Bay. Unfortunately, none of these ice cream places ever seemed to be open in the middle of the summer at the height of cottage season. Until The Scoop. Purchased last year by a local college student and her brother, the hut received an adorable Canadian facelift -- red, white and brown paint -- revamped signage and a new life. The siblings take turns working each evening, greeting customers and proudly scooping delicious, Ontario-based Kawartha brand ice cream. A tiny Swedish berry in lieu of a cherry on your scoop is their quaint signature. We're *so* glad they've set up shop in Bala and wish them the best of luck for continuing success; cuz nothing beats grilling your dinner al fresco followed by a boat ride to town for frozen dessert.

Their ice cream is AMAZING!! Completely made in house and to-die for! I got the Sponge Toffee and…read moreDouble Chocolate Chuck. Both were so so good! The staff said they are going to trial selling ice cream tubs in the near future. They also have fudge, chocolate, and many other sweet things. Highly recommend stopping by this shop!

Cute little fudge shop on the main strip in Collingwood. Sometimes you can see the fudge being made…read morethrough the window or up close in the shop. They have so much really good fudge and other goodies such as caramel popcorn. They are very nice and you can ask for samples of any kind.

Inside a store selling cloths, they sell 26 flavours of ice cream and 7 flavours of frozen yogurt…read more $3 for a single scoop or one bar of yogurt, waffle cones are very good and a dollar more. There is seating outside or a park just 100 meters to the left. It is directly across from Robinson's General Store. The best, IMO, is the ores frozen yogurt

A group of my friends and I were looking for the closest place to grab some Kawartha Dairy ice…read morecream while we were up at the cottage and this place came up. The place only has street parking and you have to enter and walk through a tiny alley to get to the entrance which is located at the back of the building. They had friendly staff and a variety of different ice cream flavours. Their regular 1 scoop ($4) cone was huge and you have the option of getting it in a cup. I got the butter pecan and it was delicious! Their seating is only outdoor and minimal (only 3 picnic tables) located at the entrance of the establishment. I would totally recommend if you're near by the area!

Great stuff! Tried this place for the first time while in the area and I really enjoyed the ice…read morecream. This place sells kawartha dairy ice cream in a variety of flavours and it is very fresh. You can buy the ice cream in a cup, regular cone, or waffle cone.. and you have the option of getting 1 scoop, 2 scoops, or 3 scoops. There is a nice seating area outside which is super hip looking with pink and grey painted walls. There is also adequate benches and chairs outside for you to sit and enjoy the ice cream with friends. In addition to selling ice cream, this place also has a small market inside where they sell what looks like merch and random nick nacks. We were not able to see or experience the market as we went here close to closing time, but it looks pretty cool. Definitely give this place a try if you're in the area and are craving for some kawartha dairy ice cream!

Lots of varieties to choose from A chocolate lovers dream…read morehouse for everyone Best chocolate ever

Every sort of chocolate you could possibly want. A little on the pricey side but you get what you…read morepaid for. For some reason, it is also connected to a model train shop and a spiritual book store. Odd combination but they are all good at what they do.