The owner should do some customer service training. My 10 year old daughter had blue pieces of plastic in her ice cream. Not knowing what it was I asked her to stop eating. She was basically down to the cone at this point... I asked the young lady behind the counter to take a look and replace what was left not knowing how much more plastic was in there. She said she couldn't replace because my daughter ate most of it. I asked that she simply replace what was left. She argued her point that this was a six dollar cone... the other young lady started to make the cone ( she seemed to get it). At this point my daughter wanted to leave so we left. Silver lining I suppose was the conversation I had with my daughter about what good and bad customer service looks like. read more