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    Mitchell Hofstra Insurance

    5.0 (1 review)

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    5 years ago

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    The Griswold Group

    The Griswold Group

    (1 review)

    Our business has used Griswold Group for our employee benefits. We have been with them for many…read moreyears. We have a dedicated team that I can always rely on for quick answers. They have gone above and beyond for us several times when we needed extra help. They hold our hands through each renewal period to ensure that nothing is missed and every question has been answered. Additionally, they are able to answer any curve ball we ask them with well researched and informative answers. They are professional, knowledgeable, reliable, and excellent with communication. They are also personable, friendly, and wonderful people. The quality of service is truly top notch and they make us feel as if we are their only client. I would recommend Griswold Group to any individual or business for insurance needs.

    From the owner: Griswold Group is a family owned & operated Health Insurance Agency in Grand Rapids, MI with 25…read moreyears of experience. We are dedicated to finding you the best Individual, Family and Business Medical Insurance Coverage to fit your needs. Whether you are looking for Individual Medical Insurance Coverage, a reliable Family Medical Plan or looking for cost efficient Group Medical Coverage for your employees, we are here to help. Our knowledgeable experts are also here to help with all your ObamaCare and Affordable Care Act questions and needs. Contact us at Griswold Group today to find your health / medical insurance coverage solution.

    Frank Jude Fuss - My Policy Shop Insurance Agency

    Frank Jude Fuss - My Policy Shop Insurance Agency

    (5 reviews)

    It was time for me to sign up for Medicare...yep...that age! My husband and I had tried a variety…read moreof ways to get me set up. There was some mix up with having two email addresses with Social Seurity. With an upcoming birthday, I had to get it straightened out right away and Frank made sure I took the necessary action in time. Finally, Frank got on the phone with them himself and got them to cancel everything so I could start fresh. He signed me up again under one email and then followed up to make sure it all worked. I found him to be helpful and his attention to detail and follow up was very much appreciated. I would highly recommend him!

    I began my life insurance application process with Frank in November 2020. As a new client…read moreprospect, Frank was willing to make multiple phone calls, text messages, and emails per day with me to gather information and details for my application. The process took many months, multiple companies, an in-person paramedical examination, and signing many release forms for the underwriting departments to gather the information necessary. By August, 2021, I received a Denial letter from the company recommended by Frank, based on some medical information from years ago in my medical history. There was a time-sensitive window for amending and correcting the information that was out of context, which my medical provider was willing do, as well as provide extra diagnostics as evidence of good health. But after I received my copy of the letter, I did not hear from Mr. Fuss for weeks, though I expected him to contact me and provide a 'debrief' interview at the very least, maybe perhaps assist in correcting the insurance company's records through the cooperation of my medical provider. But, Frank was no longer available to take phone calls, exchange emails or text messages other than when I finally sent a text asking him to call when he had time available, to which his response referred me to some online 'schedule' I had to now sign up for to speak with him. I was no longer a 'prospect', not money up for grabs, not even worth a 'Thank you for choosing my agency, I'm sorry it didn't work out' sentiment by any form of communication. Now it's the end of September 2021, and I still haven't heard further from Mr. Fuss. Not that it matters at this point, the time sensitive window for amending the denial has closed, and I'm not sure if there are any other companies willing to review my case. I guess I'll try another agent, and hopefully get a better outcome.

    Mitchell Hofstra Insurance - insurance - Updated June 2026

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