We had such a wonderful experience working with the JJ Mack Team on the loan for our new home! As…read morefirst-time homebuyers, we were a little intimidated by the whole process at first. There were definitely a lot of questions and a lot to learn, but Lindsay and the entire team made us feel comfortable every step of the way. They were incredibly kind, patient, and always made sure our questions were answered. Thanks to their guidance and support, the process was so much smoother and honestly, much less stressful than we ever imagined! Buying our first home is such a huge milestone for us, and we're so grateful to the JJ Mack Team for helping us navigate it all and making the experience such a positive one. We highly recommend Lindsay and the JJ Mack Team to anyone looking for a knowledgeable, supportive, and truly wonderful team to help make their home-buying dreams a reality!

Working with JJ Mack was a pleasure. From the start, Lindsay made it very easy. She worked with me,…read moregoing through all my numbers. The whole team was very on top of everything, letting me know what was needed and making sure all documents were in on time. Thank you all for such a smooth transition to a new home. Danny

Brandee and her team are amazing! Mry husband and I are closing on our new home in less than 30…read moredays! They were there for us for any questions or concerns we had along the way. I want to give a special thanks to Paula and Julie as well! They rocked it! Their knowledge and service is unmatched! I highly recommend them!

From the owner: Home Loan Specialistread more

My name is Dion and I have a EV Nissan Ariya. Jason from the loan department turned my headache…read moreinto a wonderful experience. He was knowledgeable and sympathetic to my issues and I absolutely love this gentleman. Thank you brother for helping me and rectifying the problem. God Blesss you. Much love to you and your family.

Excellent staff and service. Forgot the name of the lady at the desk who helped me. It was my first…read moretime there and I was impressed.

Big shot out to their financing team Buying a car now days…read morecan be a hustle But monica Ángulo really made it nice and easy responding to all our calls and emails and really help with all the questions and concerns we had She was really on top of things when it came to little details Thanks for the good service with the process

Customer service is nonexistent. I had a question concerning security last year involving my…read moreaccount. I called the bank. The woman I talked to barely listened to what I said. Then dead silence. So, I asked if she could look into it while I was on hold. On hold for a very short period of time so I doubted she asked anyone about my concerns. Then she came back and said no, you're the only one having problems. I didn't much care for her tone of voice but I let it go. So as she was hanging up she actually says "Get a life". Are you kidding me. I opened an account elsewhere but still have to deal with them for mortgage statements. Which I wish you'd just mail. I am so tired of assholes treating people with such disrespect.

Jeanine is the best! There couldn't have been an easier, informative, or blissful home buying…read moreexperience. Me and my husband reached out to Jeanine because I had known she came highly recommended on Facebook by Solano County community pages over the past years and knew she would be our go to mortgage broker when the time came. Thankfully she was easy to book a phone call with, and we started the process right away. We knew nothing about the VA loan when we first started looking into home buying, but Jeanine was so well informed about it that she answered all of our questions with ease. There was never a time we reached out to her that she wasn't readily available via text or phone call, so we highly trusted her to get the job time quickly. Even after closing, she remained in touch and let us know to reach out to her any time with any questions. She really is there for you your whole homebuying experience and after. I highly recommend Jeanine to anyone and everyone!

If I could give Jeanine more than five stars, I would…read more Buying my first home at 63 years old after a lifetime of renting felt exciting, overwhelming, and at times downright terrifying. From the very beginning, Jeanine was so much more than a mortgage broker, she became a trusted guide through every step of the process. No question was ever too small. She patiently explained things I didn't understand, kept me informed every step of the way, and somehow made a very complex process feel manageable and even possible. Whenever a new document, underwriting request, insurance issue, or unexpected question came up, Jeanine was there with calm reassurance, knowledge, and practical solutions. What impressed me most was how deeply she cared. I never felt like just another client. She worked tirelessly behind the scenes, coordinated with my realtor, escrow, insurance broker, and lender, and always had my best interests at heart. I truly not only felt, but knew she was advocating for me throughout the entire process. Thanks to Jeanine, I am now the proud owner of my very first home. Looking back, I honestly don't know how I could have navigated this journey without her expertise, patience, encouragement, and unwavering support. If you're looking for someone who is knowledgeable, responsive, compassionate, and willing to go far above and beyond, I recommend Jeanine without hesitation. She helped make one of the biggest dreams of my life come true, and I will always be grateful.

Crystal is the best! She recently assisted me with refinancing my house with cash for remodeling…read more I've refinanced a previous home and the loan officer made me never want to do it again. Crystal made everything easy for me. I asked her a couple questions and she was able to run some numbers and made me feel like this wouldn't be as daunting as my previous experience. When I first started looking at refinancing, I visited a website and I had 10-15 loan officers calling me at ALL hours of the day. Some were able to offer lower rates but I later found hidden closing costs, points, etc. Not the case with Crystal. She's professional, highly communicative and such a pleasure to work with. By time you're done, she'll feel like family.

My realtor referred me to Kathleen and I was very well taken care of as a first time homebuyer…read more Like others were praising, she provides a very competitive package and is very transparent with the whole process. She's a powerhouse in her field and makes sure her clients are educated and informed on each step of the process. Kathleen works with integrity and has a keen sense of timelines and has great ambition in getting the job done well. Her availability and consistent communication gave me peace of mind for time sensitive processes and I have already recommended her to my friends in the area and will continue to do so proudly. Thank you Kathleen for all your hard work and making for a fast and smooth close! This oscar goes to you!

Kathleen is a wonderful mortgage broker and a superior person. She helped me prequalify for a loan…read morein record time, and a did a wonderful job explaining the process. Additionally, she went above and beyond to provide me with the information I needed to make an informed choice regarding a specific property. Thank you, Kathleen!

Betty is an amazing realtor! She helped my husband and I find our dream home back in 2018 and we…read morestill bring her up when we are discussing how thankful we are about our home. We had switched from another realtor who just wasn't listening to what we wanted. The same day we had switched to Betty, she gave us a list of houses matching exactly what we were looking for, scheduled a tour of the home we were most interested in and counseled us on offering right before the previous owners made their final decision. Of course, they chose our offer. It was such an amazing experience and it all happened because we chose Betty as our realtor!

If you are torn on who to choose as your realtor, stop here and look no further - Betty is without…read morea doubt the BEST realtor in the Sacramento valley. As first-time home buyers she held our hand the entire way and helped us understand all of the complicated details of buying a home. We felt like we could reach out to her anytime with any question, she was incredibly approachable and patient. She has very extensive knowledge of the area, having grown up in Woodland and worked in the local realty business for the past 30 years. When it came to finding our perfect home, the sellers did not have a selling agent so she ended up representing them as well, winning their trust with all of the great qualities she brings!! Both parties ended up very happy in the end, and I know for a fact that it was because of Betty's hard work and expertise. At the end of the transaction she assured us that we could reach out to her with any questions or needs, including if we wanted to make any improvements to the house, because she knows all of the best options in Woodland. I know lots of people claim that they are reachable after closing on a transaction, but for us we firmly believe that Betty will be there for us when that time comes, because she takes such pride in her job and values the relationships with her clients. My husband and I consider Betty as family because of the hurdles she jumped through to take care of us so that we could get our dream home. There is NO way we would have made it through this process without Betty on our side. I will be recommending her to anyone that I know is looking for a home, and if and when we plan to sell we will be calling her.

Susan Spann is amazing. Her closing time (12 days!!!) was astronomically better than the…read morecompetition, and it's largely because she works insanely hard for her clients. Being a first time home buyer, I never appreciated how important fast closing times were until we tried, and failed, at bidding for houses against the all-cash offers. While we were searching for a house, she was replying to emails, texts and phone calls day and night, weekdays and weekends, sometimes as late as 11:30pm. We initially expected that with this level of service and closing time, the interest rate would be substantially higher, but her offer was actually the second most competitive interest rate offered of the ~9 lenders we checked with. Where she really pulled through for us was when we put down an offer for the home we purchased. We were up against an all-cash offer, every (non-all-cash) buyer's nightmare. Susan took the time to call up the seller agent and spent time explaining to him how she would be able to close our loan and get a close of escrow at least as fast as what the all cash buyer was offering, and convinced him we were credit worthy and wouldn't have a problem with the loan. She is the best!

Susan was an incredible person to work with through our lending process. As first time homebuyers…read morewe had a lot of questions- and she answered every single one without hesitation. She also went above and beyond and called the sellers realtor and helped us land our dream home! We couldn't be more grateful.