JJ, Lindsay and everyone at American Pacific Mortgage have been absolutely amazing to work with!…read moreThey are incredibly friendly, knowledgeable and willing to help by any means necessary. They took the time to answer all our questions and concerns. This is our first home buying experience and APM made sure we were comfortable every step of the way. Thank you all for your professionalism and willingness to help us!

This is hands down the easiest and best process I have ever been through. Lindsey was amazing with…read moreeverything, she goes above and beyond. I have a very complicated finical situation with multiple businesses and they took care of it in no time. Best process hands down! If i ever move again we will be using you!! Thank you!!!

Customer service is nonexistent. I had a question concerning security last year involving my…read moreaccount. I called the bank. The woman I talked to barely listened to what I said. Then dead silence. So, I asked if she could look into it while I was on hold. On hold for a very short period of time so I doubted she asked anyone about my concerns. Then she came back and said no, you're the only one having problems. I didn't much care for her tone of voice but I let it go. So as she was hanging up she actually says "Get a life". Are you kidding me. I opened an account elsewhere but still have to deal with them for mortgage statements. Which I wish you'd just mail. I am so tired of assholes treating people with such disrespect.

Unbelievable AGAIN!!!!!!!!!!!! Paid my auto loan on 4/27, on line. They took the money out on 4/30…read more But they took out the WRONG AMOUNT!!!!!!!!!!!!!!!!!. Maybe next time take your shoes and socks off so you have more digits for counting. The worst Credit Union EVER.! Advice - get your loan somewhere else. These people are too stupid for words. I have been in the credit industry, they're lack of knowledge is stunning! Next report is to the National Credit Union Association. Rating - Less than one.

I was referred to Kathleen by a friend and she was great to work with. What I liked was that she…read morewas responsive and very straight to the point. I had checked a few different mortgage companies for rates but she seemed to have the best interest rate and was the most easy to work. I had delayed refinancing my house because I didn't want to deal with the headache of all the paperwork. She made it as painless as possible and answered all my questions.

My realtor referred me to Kathleen and I was very well taken care of as a first time homebuyer…read more Like others were praising, she provides a very competitive package and is very transparent with the whole process. She's a powerhouse in her field and makes sure her clients are educated and informed on each step of the process. Kathleen works with integrity and has a keen sense of timelines and has great ambition in getting the job done well. Her availability and consistent communication gave me peace of mind for time sensitive processes and I have already recommended her to my friends in the area and will continue to do so proudly. Thank you Kathleen for all your hard work and making for a fast and smooth close! This oscar goes to you!

My name is Dion and I have a EV Nissan Ariya. Jason from the loan department turned my headache…read moreinto a wonderful experience. He was knowledgeable and sympathetic to my issues and I absolutely love this gentleman. Thank you brother for helping me and rectifying the problem. God Blesss you. Much love to you and your family.

Excellent staff and service. Forgot the name of the lady at the desk who helped me. It was my first…read moretime there and I was impressed.

Crystal is the best! She recently assisted me with refinancing my house with cash for remodeling…read more I've refinanced a previous home and the loan officer made me never want to do it again. Crystal made everything easy for me. I asked her a couple questions and she was able to run some numbers and made me feel like this wouldn't be as daunting as my previous experience. When I first started looking at refinancing, I visited a website and I had 10-15 loan officers calling me at ALL hours of the day. Some were able to offer lower rates but I later found hidden closing costs, points, etc. Not the case with Crystal. She's professional, highly communicative and such a pleasure to work with. By time you're done, she'll feel like family.

Jeanine's service is defined as "excellence as the only standard"! She assisted me on my first…read moremortgage and this time the refi. She is very honest and transparent. Look no further, she is the real deal! I highly recommend her. Thanks Jeanine for all of your help!

If I could give Jeanine more than five stars, I would…read more Buying my first home at 63 years old after a lifetime of renting felt exciting, overwhelming, and at times downright terrifying. From the very beginning, Jeanine was so much more than a mortgage broker, she became a trusted guide through every step of the process. No question was ever too small. She patiently explained things I didn't understand, kept me informed every step of the way, and somehow made a very complex process feel manageable and even possible. Whenever a new document, underwriting request, insurance issue, or unexpected question came up, Jeanine was there with calm reassurance, knowledge, and practical solutions. What impressed me most was how deeply she cared. I never felt like just another client. She worked tirelessly behind the scenes, coordinated with my realtor, escrow, insurance broker, and lender, and always had my best interests at heart. I truly not only felt, but knew she was advocating for me throughout the entire process. Thanks to Jeanine, I am now the proud owner of my very first home. Looking back, I honestly don't know how I could have navigated this journey without her expertise, patience, encouragement, and unwavering support. If you're looking for someone who is knowledgeable, responsive, compassionate, and willing to go far above and beyond, I recommend Jeanine without hesitation. She helped make one of the biggest dreams of my life come true, and I will always be grateful.

Working with Mike at Mitchell Mortgage was such a stress reliever! When we decided to buy our first…read morehome we weren't sure where to start, and after exploring a few loan options our realtor recommended working with Mike in order to get the local expertise and attention that we needed. We are so grateful that we worked with him, because whenever an issue came up he handled it right away. We were able to reach him anytime and felt comfortable reaching out to him with questions. He was able to find us a great rate and more credits on closing costs that allowed us to find the home of our dreams!

Mike always made meetings informative, fruitful and enjoyable. Mike's a straight shooter. Our…read moreloans were always sound investments. I always consult with Mike for real estate loan advice before choosing a property. Please let me know if I'm ever needed for a reference.

Slow process.....They are not on top of the process and make you regret the buying process.....will…read morenever recommend this company.