I recently spent time at Kettering Medical Center while my mom was having surgery, and I have to…read moresay, this place goes above and beyond the "typical hospital" experience. The surgery went very well (huge relief), and every single staff member we encountered was supportive, kind, and genuinely friendly. Hospitals can be stressful places, but the people here do an amazing job of making you feel cared for and not just like "Patient #342B." The facility itself is spotless and surprisingly warm for a hospital setting. It doesn't feel cold or sterile, it almost feels like more than a hospital, like a place designed to comfort as much as it heals. There are plenty of waiting areas, good signage so you don't get lost in a maze of hallways, and even a cafeteria in the basement (Cafe on the Boulevard) for when you need a break and a burger. On a personal note, I was here 15 years ago to give birth to my daughter, and it's remarkable how much the center has improved since then. They've continued to grow, modernize, and somehow get even better at what they do. If you're looking for a hospital that combines top-notch medical care with a team of people who treat you with genuine kindness, Kettering Medical Center is it. No one wants to spend time at a hospital, but if you have to, this is a pretty great place to be.

Care was poor, doctors indecisive and each one contradicts the other doctor. They also put I suffer…read morefrom benzodiazepine addiction, yet I don't even take my benzos I am PRESCRIBED daily. So that will be called to get taken off my record. I got discharged saying I was fine yet admitted to mvhs for severe gastritis due to flu A and was there for 5 days NPO and fluids only.

Psych BC isn't a bad company. I work with both a prescriber and counselor. The counselor…read morecommunicates with the prescriber to get the best prescription and talk therapy care. It did take a couple months to get in with the counselor but worth the wait. I actually had a couple disagreements with the receptionists and prescriber, but I hung in there. Things have away of working themselves out with patience, listening, and commitment. A little trust goes along way too.

Since I started using PsychBC a year ago, I've had two psychiatrists unexpectedly quit on me…read morebecause they were leaving this company. Probably not a good sign. I've also had to deal with a couple billing disputes where I was charged twice accidentally for something and then treated very rudely by the billing department. Just listen to the reviews and avoid, please.

Excellent doctor who cares for his patients well being. Easy to talk to. He takes the time to…read moreexplain and present options for the care needed in terms you can understand. A wonderful PCP. Glad he is in charge of my care

Easily the best physician I've had in my life. Listens well, extra precautious, on time, friendly.read more

Dr. Barry listened carefully as I described my symptoms after which he asked appropriate questions…read more I was sad when he retired as he had been my primary care physician for at least 10 years.

To me Dr. Barry appeared arrogant, condescending, angry, abrasive, and totally lacking in…read morecompassion and kindness. I feel that he didn't see me as a person and had no interest in seeing me as a person. By far the worst experience I've ever had with a doctor.

Dr. Saini is the most intuitive physician I've ever met. She listens (actually, truly listens) to…read moreyour symptoms and concerns, she does an extremely thorough exam, she makes a diagnosis or explains how and why a test is needed, and she walks through the entire plan with her patient. And so far, with me at least, she hasn't been wrong once. I've come in twice with rather obscure problems, and she recognized them right off the bat, then confirmed the diagnoses with tests and specialists. I can't say enough good about Dr. Saini. If you need someone who's intelligent, experienced, compassionate, and thorough, she's your doctor.

The Clinical Team: Exceptional Care…read more I cannot say enough wonderful things about the medical staff here. The nurse, the NP, and Dr. Drollinger himself were all absolutely amazing. They were professional, attentive, and made me feel completely comfortable and heard throughout my visit. It is clear that Dr. Drollinger is a highly skilled physician who genuinely cares for his patients. The Front Desk: A Major Disappointment Unfortunately, the clinical excellence was completely overshadowed by the experience at the front desk. The two receptionists were extremely rude and unprofessional. When I asked basic questions, I was met with eye-rolling and smirking rather than helpful answers. Final Verdict It is truly a shame because the medical care is top-tier, but the environment created by the front desk staff is so unwelcoming that I will not be returning. First impressions and office culture matter, and poor office staff will unfortunately drive patients away from even the best doctors.

I thoroughly believe that without the care of Dr. D my 2nd child would have been a late…read moremiscarriage. I've been seeing him for 18 years. Never once have I felt uncomfortable, never once have I felt that I wasn't being told exactly what was being planned or going on with my care. Now that I'm headed into menopause he listens to my symptoms and finds solutions. Dr. D has a fabulous bedside manner. He has a sense of humor. I just think that his sense of humor might not be to everyones taste. I feel safe and secure with him. I have moved cities and still drive 1.5 hours to see him. I have never had an issue with insurance or billing from this office. I'm a nurse, I'm picky, i know who I wouldn't want to take care of me and Dr. D is the person I trust with my care. Always remember that 1 persons perceived notion of bad care is just that, it's their experience and doesn't mean it will be yours.

Dr Hwalek and his staff were extremely kind, helpful and thorough. Great experience and would…read morehighly recommend

Most incompetent office staff ever…read more 1st appt. was 2/15/23, Dr Hwalek wrote an Rx for me. Waited a week for it to show up at the pharmacy, nothing. Called the local (Middletown) office, selected the prompt to refill a Rx it said mailbox was full. That alone should have been the red flag. Called back but only got VM said to leave a message they would get bac k to me 24 to 48 hours. Called the main office (Dayton), explained the issue of no Rx being transmitted to pharmacy. She apologized said she saw the issue and said it was now transmitted. I checked with pharmacy today, 2 weeks after initial appointment, they still have not received the Rx. Almost impossible to get anyone to answer the phone. I give up going to find a new Respiratory clinic.

I've been a patient of Dr. VonderBrink for almost ten years. I have found his diagnostic…read morecapability to be very reliable. He has been quick to treat me himself, yet never hesitant to refer me to specialists when he felt that direction would be in my best interest. His "bedside manner" has always been personable and caring. Bottom line... I trust him 100%! Isn't that what's most important?

I had a very bad experience with Dr. Vonderbrink after a significant health issue. He made a…read morestressful situation worse. I'll never forget it.