I have documented brain damage, they wouldn't do anything to reschedule an appointment I missed…read morebecause I have memory issues. Lady on the phone was very rude.

I have been a patient of Dr. Timothy Wourms for nearly 30 years. My husband had esophogeal cancer…read more I give all the credit for his treatment and keeping him alive for 8 years. Previously he was told by another Middletown doctor that he needed a psychiatric exam. Dr. Wourms listens, examines, and resolves the problems. Although I moved from Middletown I still drive there for his care. He is the best at listening, diagnosing, and treating, His staff is pleasant and knowledgeable. There is very little turnover in staff which tells me he is a good employer as well as a terrific doctor.

I was a patient of Dr. Timothy Wourms several yrs ago. He was the most attentive doctor there.read more

The staff are incompetent and petty. They will rudely tell you never to come back if you point out…read moreanything, like, for example. "Your phone is broken so I couldn't call, it kept going to a voicemail system." Been looking forward to changing practices for a while, so looking forward to it.

I highly recommend this place my 3 children go here. Dr. Komer and Dr. Dandoy are my personal…read morefavorite doctors here. They are great with my children and have been very good and thorough with diagnoses. I like how they have walk in appointments for acute illnesses which is very helpful or if you call in you can usually get an appointment that day or the next.

Please make sure that the front desk receptionists double-check the date they're scheduling your…read moreappointment for. The first time I came here, the receptionist loudly announced that I had come in two months early for an appointment. Come to find out, the receptionist who scheduled my appointment had told me (multiple times) that my appointment was in December when she had actually meant to say February! They couldn't (or at least refused to) squeeze me in, and I had to wait two more months to be seen. Extremely embarrassing and wasteful of everyone's time. That should have been my sign to cancel and be seen elsewhere. My real appointment finally arrived, and I came in to have a few painful moles checked out and removed, only to be told that my insurance would not cover the removal regardless of pain. This is odd because they accepted the same insurance when my mother visited the week prior for the same thing, and insurance covered her removal without a fuss! The doctor hardly even glanced at the areas I complained about, ignored several of my questions, and seemed irritated when I still requested to have them removed. Heads up, they only remove THREE moles at once, all for the low price of nearly $500. Good luck if you have more than three that are hurting you, you're doomed to come back and perform this shameful, expensive rat race with them again. The nurse poorly bandaged the removal spots and even put the sticky part of the bandaid on one of the open wounds. Within 30 minutes of leaving, one of the removals on my chest had bled through both the bandage and my shirt, and my entire torso was absolutely covered in blood! For as much as they charge, you would think you'd be at least guaranteed not to go home looking like you've just fled a crime scene. Heed the warnings! Coming here means you might be publicly embarrassed, have your time wasted, and pay good money for lousy service. Exhaust all other options before coming here!

Unprofessional receptionist! I called to make an appointment…read morefor my daughter. The receptionist was not professional at all. Extremely rude with every question she had to ask me. I apologized to her that I should have had my insurance card on hand before I called but her getting rude and upset was not necessary. Then she found out we are new patients and said " well We can't even get you in until February anyway" Terrible experience and we will never attempt this office again!

Dr Laurie has the patience of a saint! My daughter had a hard time doing her vision check and Dr…read moreLaurie was so kind and patient!

I have been to this Dr three times he took X-ray and told me my left foot is broken and I have…read moreyour in my right foot well he has only gave me your medicine one time and it did nothing to help me with the swelling and pain my feet hurt so bad it's like he sends me home says come back again lol that's it and the lady at the front desk is not very happy she could do better on speaking to people I won't be back

I saw Dr. Frank because of issues with ingrown toenails. It is now a year later, and my toes are…read morein worse shape now than they were before! He was not professional and never seemed to remember me or why I was there!

I have a scheduled appointment at 9:30am. We as the patient, have obligations as well. We work or…read morehave children. We respect things of the office as you do with us! Sitting and waiting 1hour 15 minutes is extremely ridiculous! Very frustrating!

This was my first trip to a doctor's office in over a year, and until I was diagnosed with…read morediabetes, I NEVER visited one unless I was having very painful symptoms. I never got physicals (which I still won't), and never submitted to the recommended exams that men should get when we see age fifty in the rear view mirror. That being said, I didn't know what to expect when I arrived there as a new patient last Friday, but I was very intimidated. I was quite certain they would press me to undergo various examinations that I'd never had done, and in fact the very thought of them had literally made my skin crawl. (So I never will submit to them, and I'll deal with whatever consequences may befall me because of it). Exactly why I'm so adamant regarding this is beyond the scope of this review --- however it's well within in it to say that, although some of these procedures were recommended by the nurse and doctor, when I said "no", that was the end of it. And when I told the doctor that I also had gender preferences (requirements, actually) with respect to examinations, I was told they could accommodate me there also. I felt that was very respectful and it helped to ease my anxiety. About the only negative thing was that when I called to make my first appointment, I was given the names of two available doctors --- and of course I knew nothing about either one. Only when I asked, did they tell me that one of them was a female. I don't allow examinations by females, so if I had unwittingly selected one and hadn't realized it until I'd arrived to my appointment --- I'd have been very upset and would've likely been back to square-one regarding my treatment for what was then uncontrolled diabetes. But that issue was thankfully circumvented, and overall my visit to Family Practice Associates went very well!