the salesman that I coordinated with was Jeff Empey. He has got to be the best and most sincere…read moresalesman I've ever dealt with. I didn't end up buying because of other options but I want everyone to ask for Jeff Empey if they choose to buy from this dealership. He's extraordinary.

We knew exactly what vehicle we wanted, called ahead, provided them with all our information and it…read morewas a cash deal. Drove 6 hours They completely low balled a trade, offering 2k when kbb showed 4500. We decided keep the car and drive them both home. It took over 3 hours to complete the transaction. We made it clear from our first contact that we wanted in and out as quickly as possible Sales guy had the vehicle all ready, the finance dept took a ridiculously long time Nothing offered except sincere apologies. That will ease the 6 hour, 2 car drive home

I had top-notch service from Rob, my salesperson, to Mark, the Finance guy, to Erin, the cashier…read more I was in the market for an economical used car. I searched online and narrowed my criteria to a price, mileage, one owner, no accidents, within 25 miles of me. I knew from experience the market supply was scarce, the car prices were high, and odds of finding one locally depended on looking online vs. the old days of going from dealership to dealership. Voila! I found one checking off every box at this dealership and bonus points for being within 5 miles of me and a certified condition vehicle. I immediately drove there to check its availability. As I parked, Rob was there to greet me and I asked if he could help. And help, he did! We took my soon-to-be-mine Chevy Spark for a test drive. The dealership had performed all the mechanical checks, they washed it, and it met all my criteria. The buying process was easy, the team was friendly and professional, and the car is mine. They have a service department which I plan to use.

DO NOT TRUST THESE PEOPLE!!! I have NEVER had such an atrocious experience at a repair shop in my…read moreLIFE. They will LIE and BREAK YOUR CAR MORE. I went in to get my parking brake fixed in my 2019 Chevy Equinox and was initially quoted $1,450 if I ONLY needed the module and $2,152 MAXIMUM if I needed calipers too. I had to pay $218 for a "diagnostics fee" on top of that even after VERY hesitantly agreeing to get the work done after much convincing for their supervisor that they could be trusted, I even signed the quote. I bring the car back on Monday and it takes them a WEEK to finish repairs after telling me it would only be a day, two at MOST. I go to pick up my car, and am told that it will ACTUALLY be $3,069 for the repairs but since they already finished the work, there was nothing I could do about it. They SO graciously refunded me for the diagnostic fee so my NEW total is $2,851 (after being quoted MAX $2,152). BUT DONT WORRY, they work with a third-party loan company, Sunbit, that can help with financing. I was told that my best option is the 9 month repayment plan, and ASSURED that it will be interest free. I had to pay a $582 down payment and left. I take my car home, and not even 2 days later, I'm having issues with my fan still running well after turning the engine off. I had to return MULTIPLE times for this reason because they "kept repairing parts but the issue would return not long after". After paying for multiple useless repairs for that issue, I decided to take it to a DIFFERENT shop and they fixed my thermostat for $1,200. My tire pressure sensor light has ALSO been on since their "repairs" so it no longer registers the PSI of my tires. To make matters somehow WORSE, I come to find out 6 months later after calling Sunbit, that the loan was NOT interest free and they had lied. Sunbit filed a formal complaint against this location because of this. I was charged an extra $232 in interest over the course of the 9 month repayment plan. So I call Riverview to get this resolved. I speak with a supervisor named Mike who tells me basically tough s*** and they will NOT be doing anything about it. They stole THOUSANDS right out of my pocket. LEARN FROM MY MISTAKES. I WOULD GIVE THEM NEGATIVE STARS IF I COULD. NEVER COME TO THIS LOCATION, GO TO THE RIVERVIEW IN NORTH HUNTINGTON INSTEAD THEY ARE AMAZING! BRYAN, MIKE, JAKE CHRIS AND EVERYONE ELSE AT THIS LOCATION, YOU SHOULD NEVER BE TRUSTED WITH ANYONES VEHICLE.

fast service great pricing…read more knowledgeable mechanics Dropped my car off in the morning and it was repaired and back on the road the same day

I have an older vehicle and am always nervous about taking it to a shop for repairs as I do not…read morewant to sink a bunch of cash into the vehicle. I took my car to Mount Carmel and was totally blown away by the professionalism and care shown to me. Keith is my mechanic and I am totally satisfied with his work and the prices are acceptable. I had my car back in record time and I've taken it back again for the yearly inspection. I so appreciated how pleasant Keith is to work with. He kept me informed and answered my questions so I could understand. I would refer Mount Carmel and Keith to anyone. I'm confident they won't be dissatisfied.

My truck broke down, and Shamar came really fast despite I was out of his area. He was really nice…read moreand even take us to the hotel afterwards dropping the car on the dealer. Outstanding service

I got dispatched Verona Towing via Good Sam Roadside Assistance. We had some frustrations with his…read moreGPS sending him halfway across the city and I have crappy hearing so we had a hard time understanding each other over the phone. But when he did arrive, within two seconds of popping the hood of my car he saw that some wires had been chewed through by an animal. He quickly did a patch job to reconnect them and my car was drivable (at least for the time being). We were both tired and frustrated and yet he still went above and beyond and did what was best for me and my car.

I contacted Tag Towing and spoke with a customer service rep. I was told that the tow would cost…read more$185 plus $4 per mile. The destination was 7 miles away. I agreed. When I received the bill I was informed that I pay Tag Towing from their location to mine and from mine to the destination and from the destination back to Tag Towing. Additionally there is a $15 credit card fee. The bill ended up being $320. The dispatcher should have told me the fee structure when I called. Not good at all!

I needed a jump start 3.3 miles away from their shop, they sent a guy out in a car with jump pack…read more Charged 210.00 I should have asked what it cost . Never again. That's insane

Very satisfied with the service from these guys!…read more I got a quote from their website and surprisingly they responded very quickly. I requested a quote for a Lexus IS from Denver to Pittsburgh and got the best deal out of everyone in the town. Just called them and they organized everything for me. It was my first try of car transporters so I was really nervous about my car because it was new and everything. But Pittsburgh Auto Transport handled my shipment and ended up returning my car safely. Big thanks to John for explaining to me every detail of an auto transport process. It was very helpful when you were new to this kind of service.

Very satisfied with the service from these guys!!!…read more I got a quote from their website and surprisingly they responded very quickly. I requested a quote for a Lexus IS from Denver to Pittsburgh and got the best deal out of everyone in the town. Just called them and they organized everything for me. It was my first try of car transporters so I was really nervous about my car because it was new and everything. But Pittsburgh auto transport handled my shipment and ended up returning my car safely. Big thanks to John for explaining me every detail of an auto transport process, it was very helpful when you are new to this kind of service.