WORST OFFICE STAFF I HAVE EVER DEALT WITH, by far!!!! I have requested to speak with the doctor on…read moreSEVEN different occasions via e-mail, voicemail, personal calls with office staff and the medical assistant. They all said they would have him call me, still no call (4 weeks later). They were late scheduling a very critical scan for me, and I had to do hours of phone calls with the insurance company to clear it up in time. Something that the medical assistant said "sorry there's nothing else we can do", even when I told her what needed to be done (details from the insurance agent). They simply do not care about their patients. I personally think the office staff is hiding most of this from the doctor. If he knew how bad they were, there's no way he would most of them. Dr. K is amazing, and genuinely cares and is a good doctor. But if you can never get through to him, it doesn't matter.

Absolutely the BEST doctor I have ever had! He's intelligent, compassionate, and has helped me with…read moreevery medical problem I've had. I would definitely recommend him to any and everyone!

Around 2020, due to the passing of my family doctor, Dr. Marino, my medical records were…read moretransferred to this clinic. At the time, I was unaware that my family doctor had passed away. I had previously promised him that I would show him my DNA blood test report from a hospital in China. So, I brought my DNA blood report to a nurse practitioner at this clinic. If I remember correctly, her name was Allison. When I arrived at the clinic, the nurse who checked my blood pressure and heart rate was very unfriendly. My hepatitis B virus test has been positive since childhood, but it is completely non-contagious. The only restriction is that I cannot donate blood. My twin daughters were born without the hepatitis B virus. However, this so-called medical professional actually told me that she needed to report my condition to the local infectious disease agency. I was speechless. How could a so-called medical professional lack such basic medical knowledge? Even now, passing by this clinic still makes me feel very uncomfortable. She made me rethink what it means to be a so-called medical professional in the United States. I encountered this just after returning from my parents' funeral in China in 2019. This in itself was adding insult to injury.

This office is great. The doctors and staff are wonderful and attentive. David the NP is very…read moreskilled and knowledgeable. I truly am impressed on how well they listened and handled all my concerns. I use to work in a hospital for over 20 years and even with being an employee and having access to doctors, I have never felt listened to until I came to this office. The best service I've ever received for medical related issues.

Need a new Primary Dr. Called this office two weeks ago. Expressed what I was looking for. Spoke…read moreto the lady there who took my name, and all my info and said the person responsible for making new patient appointment would call me the following week. That was 10 days ago. I was even willing to take the next appt which was 9 months away. I won't go here now as I can't even get a call back- so wouldn't trust them with my health now either.

Island Family Health Aesthetics and Weight - loss has been great on every check box ! Dr…read moreKanellopoulos and his Body contouring specialist really care about your personal journey and really treat you like family ! EmsculptNeo was a game changer on my Abs . I have been suffering from separation diastases (muscles have split from weight gain or pregnancy) which is minimal now but again I can't wait to see more wish I had started earlier ! I started a medical supervised diet along with their contouring devices red light Ultraslim and Neo and cellutone . And I'll I can say is Wow ! Was hesitant cause of the price but worth the money for sure and a fraction of a tummy tuck . Very cutting edge devises with no downtime , no needles and results just in 4 sessions ! . Island Family Health has all the tools to help you reach your goals In fact all the staff and their body contouring specialists are very encouraging and methodical . EmsculptNeo and EmTone are amazing devices that bring body contouring to the next level . My results are very noticeable and never have I gained any weight but I did follow their instructions and suggestions religiously . I do touch ups and very happy with my body

We love Dr. Kanellopoulos and his professional staff. My wife and I both fought covid for more than…read moretwo weeks. They were with us all the way including the mountain of paperwork involved with insurance and FLMA. A month later I had a debilitating injury to my back and again the team at Island Family Health was there with everything from pain management to referrals to physical therapy. They worked after hours to get prescriptions filled. Unfortunately, my wife and I have a plethora of doctors of different types and we appreciate professionalism. It'd getting harder to find.Thumbs up to Dr. K. and his staff.

I went to this office for several months. I had bi-lateral carpal tunnel release surgeries done and…read moresought treatment for pain management of arthritis in both thumbs and pain in shoulder (which turned out to be a rotator cuff tear, bone spur, and other issues). On the positive side, the office is easy to access, parking is fairly easy, and the office is clean, modern, well maintained, etc. Wait time to see the doctor is minimal and I was usually in and out if the office in record time. X-rays are done in office and there is a imaging facility across the street (NSI Merritt Island) which makes getting a MRI or CT scan very convenient. Initially I was very happy with treatment, but quickly became dismayed. I felt rushed by doctor and nurses and did not always get my questions answered or concerns addressed. Guess they were trying to keep up their on time schedule, which they were very proud of, as I heard them boast about on occasion. Unfortunately, this was at the expense of the patient getting quality care. I did not get an overall feeling that the nurses and techs were there to listen and take care of my concerns and needs. One example is I needed cotton guards to wear under thumb splints that I was given by the doctor. I was told to ask for more when the original ones they gave me wore out. Months later I asked for more. The techs seemed putout to have to find them for me and after several minutes could only locate one (I needed at least two, one for each thumb). Other concerns, I called and asked for a refill on pain medication on a Friday. No one retuned my call. When I went in for a scheduled appointment on Tuesday I was told that the doctor did not provide additional pain medication and that most people that had my surgery did not need additional medication. That's fine, but a phone call to let me know rather than telling me on Tuesday after my Friday phone call would have been appreciated. The literature I was given said to communicate with the doctor about my pain, and I tried. Instead I felt embarrassed and uncomfortable. I think the doctors and nurses are very knowledgeable and proficient in their care, but unfortunately they did not take the time to convey this to me the patient.

I had an issue with both knees. I arrived at My appointment and was told I would be treated for…read moreonly ONE KNEE. I explained that both were bothering me. The medical assistant told me to "Pick one or not be treated!" That it's not their fault,it's the insurance company. I called the insurance company and they told me that I can be treated for both knees during the same visit. I NEVER RETURNED! VERY ,VERY RUDE!! I delt with another local place and they treated both knees. I understand it's a cat and mouse game with the doctors office and the insurance company,But don't screw around with the patient! UNACCEPTABLE!!!