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    Mixmastered Acoustics

    5.0 (1 review)

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    8 years ago

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    Holm Audio

    Holm Audio

    4.5
    (8 reviews)
    2.6 mi
    $$$

    I went in on a special event night with some manufacturer reps that were there to demo and answer…read morequestions. Had a great time, I was interested in subs at the time and was impressed by the JL audio demo. After the demo, I met Mike, Holm Audio owner. Seemed like a cool guy. He loaned me a couple of E110 subs to demo at home. He reached out via text to see how I was doing and negotiate a possible purchase. When I told him I was interested in demoing the E112's he told me they only one, he tried to sell me the 10 and 12 inch sub at a discount. I wasn't interested, as the size difference would bug me too much. So he asked me if was interested in anything else. I told him I was also interested in a direct to consumer subwoofer brand from Norway. Well I guess that upset him because he told me to return the subs right away, and that I would not be in his "VIP club". Needless to say, I returned the subs and did not make a purchase. This sucks because I really wanted to support a cool local Hifi shop like Mike's. But if he can't accept the fact that people are cross shopping consumer direct brands, he has a rude awakening coming. One star is for the staff, they have been nothing but amazing. In the end, I found a deal online for a pair of E112's that was better than what Mike could offer.

    Just a follow up to my original review. Everything I said in that review still holds true. Now…read moreI've had an issue where something I purchased here was slightly damaged by me. They dealt with the manufacturer to see if they would cover it. They wouldn't. Again, Neil to the rescue. He disassembled the device and found the problem. Something interfering with the contact between headphones and the device. Once that was removed, the device is like new. I thanked him profusely for his efforts and asked what I owe him for his efforts. His answer: nothing. Whoa! I think I'm bringing Neil a nice bottle of wine for his efforts. Thanks Holm audio.

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    Abt

    Abt

    4.0
    (3.4k reviews)
    23.5 mi
    $$

    OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

    Appliance shopping is almost as painful as car shopping. And I dislike both…read more I've purchased almost every appliance and tv in my house from Abt. I've been in my house long enough to replace the appliances I bought previously. Since most places that used to sell appliances no longer exist, I feel Abt is the lesser of the evils, better selection and employee knowledge than the big box stores. I don't usual have a positive shopping experience at Abt. I'm mostly ignored and always have to ask someone to help me. I only go to Abt when I need to purchase something so it's ridiculous no one approaches me. Luckily my most recent visit was a positive one. I had to buy a new dryer and didn't know which one to buy. Rodolfo Alvarez was the sales rep that APPROACHED me. Rodolfo was kind and a great listener, I told him what was important to me and he showed me my options. He helped me settle on a LG dryer that I wasn't expecting to choose, but based on what was important to me, fit my requirements the best. Another couple was listening in and based on what he said, I think they decided to go with the same one. I felt bad he couldn't help us both since he should have gotten credit for the other sale as well. I told Rodolfo next time I need something at Abt, I'm calling him. Five stars for Rodolfo! I knocked off a star due to all of my previous unpleasant experiences at Abt.

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    Mixmastered Acoustics - hifi - Updated June 2026

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