When ordering the washer, website stated delivery on 6/6 and that was accurate! Delivery was confirmed via email for 11am-2pm. Driver arrived at 10:45 Delivery drivers were friendly, courteous, and careful. Not one ding or dent from front door to basement while removing old washer and installing new washer read more

Everything thing when perfect and they hook everything up. They made it look so easy.

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV was no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM! read more

Appliance shopping is almost as painful as car shopping. And I dislike both. I've purchased almost every appliance and tv in my house from Abt. I've been in my house long enough to replace the appliances I bought previously. Since most places that used to sell appliances no longer exist, I feel Abt is the lesser of the evils, better selection and employee knowledge than the big box stores. I don't usual have a positive shopping experience at Abt. I'm mostly ignored and always have to ask someone to help me. I only go to Abt when I need to purchase something so it's ridiculous no one approaches me. Luckily my most recent visit was a positive one. I had to buy a new dryer and didn't know which one to buy. Rodolfo Alvarez was the sales rep that APPROACHED me. Rodolfo was kind and a great listener, I told him what was important to me and he showed me my options. He helped me settle on a LG dryer that I wasn't expecting to choose, but based on what was important to me, fit my requirements the best. Another couple was listening in and based on what he said, I think they decided to go with the same one. I felt bad he couldn't help us both since he should have gotten credit for the other sale as well. I told Rodolfo next time I need something at Abt, I'm calling him. Five stars for Rodolfo! I knocked off a star due to all of my previous unpleasant experiences at Abt. read more

ABT has clearly gotten too big and too cocky for it's own good. We have purchased EVERYTHING from them in the past and were always very pleased. Called today to get a replacement knob for a gas range purchased in 2023 WITH a 5 YEAR ABT WARRANTY and was told - too bad - so sad, that will be $69 plus tax plus shipping for a replacement. Needless to say, found the same knob for $15+ LESS at PartSelect.com. THINK about buying an ABT Warranty - because it didn't help us. read more

My experience was superb. Starting with at the store with Konrad. He was able to help me get what I needed for my condo. He was explained each level of appliances. I didn't feel pressure to buy any of the levels. He assisted me with refrigerator with a unique fitting, stove, dishwasher and air conditioner. I was nervous about my delivery because my family had horror stories about appliance delivery services. From the time they arrived, my delivery guys were professional, considerate and knowledgeable. They checked out my condo to see best possible route to my apartment. They laid protection boards on my ceramic tile. They were patient while I got the power turned off from my association. They took care in my kitchen and explained all the appliance usage to me. Jaime and Guillermo did a wonderful job. Abt truck 2100! Best experience ever. read more

If memory serves, I bought a radarange, Amana microwave in 1982 at their Dempster/Morton Grove location, that I used up to 2005. Over the years they've always offered the best prices for me and my family's purchases. Most recently a complete Whirlpool kitchen appliances sets for both me and my sister also. Today needed to order a part for my sister's freezer tray. Raza was both helpful and very knowledgeable. Also met with Osama on my way out to check out the new Meta camera glasses I've seen advertised on TV. Set of Ray Ban are just $379. 10% down holds you a pair and is refundable if you change your mind. TV and furniture prices are great and I'll likely be making a purchase for my next house soon. read more

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Abt has been our go-to store for appliances for many years now. We replaced a pair of washer and dryer before we sold our old house years ago. For the house we are living in now, we have purchased another pair of washer and dryer and a dishwasher a decade ago, a built-in wall oven and microwave two years ago, and now another dishwasher, after the previous Bosch dishwasher started leaking. We had also bought several dehumidifiers over the years. We liked our Bosch dishwasher that had functioned well for 10 years, so we decided to get the same brand, the only difference is changing from a 500 series to an 800 series. We researched pricing in advance to understand what would be fair, and then headed to Abt. This was an easy transaction for Brandonn, the salesman we met at Abt this time. All the salesmen that we had encountered at Abt over the years had been professional and helpful. Brandonn was no exception; he knew the Bosch dishwashers well, and pointed out several new features that the 800 series had to offer. When asked, he even gave us a small additional discount, that made our shopping experience even better. In fact, Abt would match or beat a lower price if you happen to find it, that makes the customers' confidence in Abt even stronger. All the Abt installation crews had been polite and professional too. This time, Michael and his partner arrived within the estimated time frame, and did a good job removing the old dishwasher and installing a new one. Both the salesman and the technician said that the Bosch dishwashers only last for 7 to 10 years nowadays (already better than most dishwashers), and they were manufactured in the USA instead of Germany. It's unfortunate that manufacturers make their products last a shorter time in order to sell more products. I have my fingers crossed that this new dishwasher would last for at least another decade! I have to mention that Abt has a truly gigantic showroom. it's impressive to see such a wide range of appliances and electronics all in one place, including the latest trends across every category. Beyond the main showroom is an airy atrium that has a colorful dancing fountain, lush orchids, and a $59,999 first Transparent 4K TV in display, amount other smaller specialty showrooms. It's an inviting space where you could easily spend a couple of hours simply enjoying the pleasant, engaging environment. We are happy to have the convenience of having Abt close to home. read more

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Got a call first thing Saturday morning at 7:03 with morning delivery window as I requested. I was able to track my delivery online and they arrived even an hour earlier than expected! Your men worked ferociously during a cold winter morning to deliver and set up my Gladiator Refrigerator and Freezer. I'm so happy with the product and absolutely love the hands free functionality with the kick plate at the bottom!! read more

Abt - Electronics Near Me - Glenview, Illinois

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Jose was wonderful in electronics , very pleasant and patient. Very detailed . I love ABT What a store. I dream of their kitchens . Everything is always top notch, beautiful products. Excellent sales people from service to sales to parts. Highly recommend.. thanks Jose for another great Experience read more

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Branching out from all my previous Abt appliance purchases by impulse purchasing a TV on Christmas Eve, because why not? My bedroom TV (a Vizio) still technically worked but was so old that it couldn't support the native Netflix app anymore and never worked with AirPlay. I had to use a Roku stick, which was annoying for many reasons. I figured Christmas sales would be a good time to buy a TV, and somehow decided Christmas Eve would be a great day to do it. I hadn't really looked into options much other than another Vizio (I have a larger, newer one in my living room and like it well enough). After looking into a bit more, I decided a 32" Samsung 1080p would be a good option. Abt had one on sale for $127, which was $2 less than Best Buy. I was in the area anyway doing other errands so I came here. It was packed, as expected the day before Christmas, but I was able to flag down a salesperson who showed me where the TV was on display so I could see it in action. A few minutes later I had paid and then a few minutes after that I picked it up from the merch pickup area and was schlepping it out to my car. There are some things I don't love about the TV itself (picture is great, but the controls are funky. The cursor jumps around and is both too sensitive and not sensitive enough, and the Samsung UI layout is just stupid and poorly designed lol), but it may just be a learning curve going to the Samsung. I'm going to continue to test it out, but if I end up deciding to return it, I guess I'll find whether returns are easy to do. read more

Had some issues but they made it right. Had to get a few managers involved but I got the help I needed.

I'm the jerk that shows up at closing, unintentionally. I walked in, greeted warmly by security. B-lined for the appliances and spoked to Patrick from Arizona. I asked why the lot was empty and he tells me they were closed. I felt like such a jerk. Patrick assured me everything was fine. I had the model of what I wanted and the dimensions of the old. Patrick had me squared away and paid out in 20 minutes. I can honestly say that I've never had a bad experience at ABT. Delivery and installation will be a week sooner than my deadline, price was less than expected. These guys ROCK! read more

Abt - Electronics Near Me - Glenview, Illinois

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I purchased a G.E. dishwasher a couple of years ago from ABT store. I was cleaning dishwasher and noticed the upper rack with I never use was rusting and dripping on my clean dishes below. I went to ABT store and should them the pictures, they said they would reach out to G.E. The response from G.E. was the warranty expired in 2024. Crazy that a part of the unit you never used is rusting away and getting into your food source. Think twice before buying G.E. products. Jim Harp read more

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Our over thirty year old oven stopped working one day so my husband and I went to Abt Electronics to get a new one. We started looking online then went to the store to see what we liked in person. The salesman was very helpful answering our questions and scheduling delivery. The delivery was within the time window and the installers were very nice and professional. The oven fit and looks great. Abt Electronics has been around for a long time and with service like this they should be in business for a long time to come. read more

Abt - Electronics Near Me - Glenview, Illinois

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Great spot they will match any price anywhere! They have great sales multiple times throughout the year and offers free shipping - delivery typically on any item bought weather it's shipped UPS or delivered and installed! Can't wait for our new bed to arrive read more

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Very efficient. Pleasant interactions. Well done, couldn't ask for a better removal and installation!

Abt is one of the best in business. They have been around for a while and they are usually busy, especially over the weekends. They have a great selection of electronics, kitchen appliances, bbq grills, household appliances and more. I have shopped here a multiple times and all those times, I have had good experiences. Their customer service is great. Pricing on the merchandise is competitive and for a high quality good product, the price is usually appropriate. If you haven't checked out Abt before, then you should definitely make a point to go here. Even if you are not going to buy anything, just to browse and admire all what they have in their huge store is worth your time. read more

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I love this place. I walked in and was promptly welcomed. I was in a market for a washing machine and I used my regular salesperson he was professional and answered all my questions. Showing me all my options within my budget. The sales experience was quick and I got a great deal. After that I love to walk around and see all the different stores within a store from Apple, Bose, Candy Store, The Cave and many more. I could look at the fountain and aquarium for hours. This place has it all. read more

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Excellent Customer Service and same day delivery at no cost was a big help! Accidently misread the location for pickup and they were able to change this to a same day delivery that was much appreciated. read more

The sales people are more than willing to help you find what you're looking for. Make recommendations.

I ordered a fridge from Abt. I chose a fridge partially based on when their website said it could be delivered, as I needed the fridge quickly. So I pay for the fridge, and the delivery keeps getting delayed. After being brushed off several times, I told them I needed the fridge already. They couldn't give me the new fridge I paid for at any point in the foreseeable future, they told me, but there was a similar fridge available. Long story short, they gave me a used, defective fridge that keeps breaking down. And after I called to have it repaired, it was suggested to me that I could fix it myself; I was then given instructions on how to do so. This company is ridiculously incompetent at what they purport to do. Do not give them your money! I will be going to Best Buy, which is what I should have done from the beginning, read more

I went to Abt to purchase a new washer/dryer combo. Larry Rivlin was recommended to me as a sales associate, but since he wasn't available, I was assisted by Matt Moser instead. Matt was straightforward, honest, and efficient throughout the entire process. I highly recommend working with either of them. The delivery and installation were seamless as well. The two installers handled everything quickly and professionally. There's no better place to buy home appliances for your home. read more

We have been patrons of Abt for over 20 years. During the past month, our dishwasher expired. The washing machine and dryer were on their last legs as well. And so when we resolved to replace all three We did our research first. Make and model numbers, competitors pricing. We knew exactly the range of prices that were competitive. We were convinced that in the black Friday Bonanza, we could do well. Our first attempt was met with a sales person that was just not on their game. So we waited a few weeks. Then we tried again. Our next encounter with a different sales person who knew our file matched exactly our expectations. Yes, of course the delivery/removal of old equipment and installation of the new was brilliant, clean, professional, and I thought that was the end of the story. The unexpected outcome was a dishwasher that was not only virtually silent, it cleaned the dishes, better than ever before, not just a little bit, but made everything sparkling like new. That crystal dry setting is not trivial. Yes, of course it was the Bosch SHP78DM5N/01 The only downside was that it took a little bit longer than I was used to, but that was way offset by job it did and the virtual silence. Then it was time to do the laundry. We purchased the LG WT6105CW washer and the LG DLG6101W dryer. Again, we were shocked by the silence, but that was not the best part. Our clothes came out so clean and so soft, that we decided to wash our entire wardrobe to achieve that level of softness. This is my recommendation: do your research first. Arm yourself with the comparable quotes from other vendors, and share that information with your sales representative. Prepare yourself to be wowed. read more

Abt - Electronics Near Me - Glenview, Illinois

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A thoroughly painless experience. Prices are comparable to all the big box stores but service is excellent. The sales staff knows their stuff and will spend as much time with you as you need. Delivery was exactly on time and the delivery men were courteous and efficient. Shoutout to Ana in customer service for going above and beyond and to TJ in sales for his help. Abt, you've got a new repeat customer. read more

Our of our new washer and drier was seamless. Our ABT delivery team, Tony and Richard, were so friendly, respectful and efficient. Our home has narrow entrances, hallways and staircase with a challenging 2nd floor laundry closet. Our old machines were quickly removed. Tony went the extra mile by fixing our gas connection. Everything was tidy and quick. Couldn't be happier. read more

Maybe not their fault, but I'm on my second refrigerator from them. Good thing I bought extended warranties. The first one had to be replaced under the extended warranty, and the second replacement one required a major repair under the warranty. I don't trust long term durability of appliances anymore. read more

Exceptional delivery service. Made a purchase and was able to have it delivered the same day. Received an email confirmation as well as a text notifying me that my delivery was on the way and would arrive between a designated time frame. Tracking information was also provided and I received a text 10 minutes prior to arrival. The delivery person arrived within the time frame given and was very professional and helpful. I appreciate the very smooth process and the great communication. read more

Great experience starting with knowledgable and helpful sales person who guided my purchase and was super responsive when I needed to adjust the delivery date, and ending with a great delivery and installation. The delivery and installation process was super smooth and efficient. They provide the 2 hour delivery window the night before, and then an update an hour before they arrived in that window. The installation was done carefully and skillfully. Very satisfied. read more

Abt repaired dryer gas leak in a reason time, work done neatly and dryer back in working oder!

This is the only place where I will buy appliances. Not only is there a very wide range of options and price points, it's the customer service that blows the competition away. Voula Ballas was our customer service representative. Not only was she very customer-focused, she knows her stuff inside and out. She was the real deal. She was candid, didn't schmooze and we left feeling like we got what we needed and didn't get taken for a ride. I've shopped here for years and all of the sales people have been good but Voula is a stand-out. At a time when customer service seems to be a thing of the past, ABT delivers it in full force. read more

Here we are 2 years later and the Samsung refrigerator icemaker has YET AGAIN frozen solid & the ice bin has cracked. Both are known issues that are the subject of a class action lawsuit and Abt knew about when they sold me the unit. They didn't have the decency to tell us.. I foolishly believed Abt and Samsung each time the icemaker failed that this time they had a final fix. I was even promised a new refrigerator which Abt backed out on. Now Abt wants me to invest approx $450 to replace the icemaker again. With only a 30 day guarantee. Sounds like I need to find a new place to shop for appliances & electronics. **- Update after manager response. The refrigerator is 7 years old and the ongoing problem is NOT due to age. It's the same problem that has occurred repeatedly since purchase. 4 times!! The exact problem that was the subject of a class action lawsuit vs Samsung. The exact problem Abt knew about when they sold me the defective unit. Abt had promised me in the past if the repairs didnt work they would replace the refrigerator and then they changed their mind . The apparent goal has been to wear us down with fixes that eventually fail & then claim " oh well now the unit is old" . BTW... my last refrigerator last 20 years... not 7. read more

Highly recommend ABT ! Every experience is exceptional. From in store service, scheduling delivery, the prompt delivery by a very professional and pleasant gentleman. They never disappoint. Reliability, service, products , delivery first class!! Good luck to Mike one of our favorites in the service industry just joined ABT in the HVAC division. read more

My husband and I went to Abt on a Sunday afternoon at 12:30PM and we had a superb experience! Eliseo helped us with our TV purchase and Amina helped us with our refrigerator and microwave. The process was smooth and quick and both Amina and Eli were very friendly and helpful. I love that Abt offers free delivery within 100 miles and they will remove your old appliances and install the new ones. Great customer service and variety of products! read more

Abt - Electronics Near Me - Glenview, Illinois

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Incredible knowledgeable friendly sales staff. Outstanding selection, at very fair prices.

Our Samsung fridge had quit making ice and one of the solutions was to change the water filter...oops, we hadn't changed the filter in the 5 years we had owned the fridge. I googled where to buy a filter and Amazon was top of the list, then I saw Abt Electronics next. So I compared the two. The price was the same and although, there is a HUGE Amazon warehouse about a mile away, Abt could deliver 2 days earlier, so I gave them a try and everything went perfect! The new filter is installed and the fridge is again making ice. Would purchase from again. read more

Great customer service, great delivery and installation. Driver, Manuel and Helper Gustavo were both respectful and kind! Kudos to ABT!

Isaiah who works at small electronics helped demonstrate the capabilities of the JBL. He helped with my buying decision.

I needed a new washing machine.. Called ... Blake Barker was a tremendous help & cordial. He processed order & emailed me a copy with 5 minutes. I had a question on warranty & left him a voice message. He called back within 5 minutes with answer. You need an appliance call ABT & ask for Blake ...great customer service!! read more

Ordered a part for my oven and it came broken,called to have new one sent but have to send broken one back in,so I have to wait, they have my money,package was loose and not secured! I'm going to amazon from now on for parts and not sure I will buy anything again from abt. Dave A read more