Mark came highly recommended until lately. The communication was pretty good until I sent the…read morecamera. I paid promptly but don't feel as I got the same treatment. There were a few things wrong with the camera. Some were fixed. One wasn't. The big problem was the shutter blades sticking. That was some dried up lubricants. Those were cleaned up well. The lenses and some of the other things were cleaned up nice. The one thing that didn't get addressed is the shutter speed knob. It's very tough to turn on the lowest and higher shutter speeds. That was the second big reason that I sent the camera to him. Unfortunately, it seems that it was not addressed well. It's still very tough to rotate. The camera took an about 4/5 months to get back to me. I inquired about once a month or more without responses. I don't mind that it took 4-5 months. Leica takes at least 6 months to turn a lens. But the communication left me with the feeling I'd never get it back. One day it just showed up. No notes, no emails. What he did fix was fixed well. He mentions fixes having being warrantied. I just don't want to trust the round trip.

I shipped my grandfather's Rolleicord to Mr. Hansen and it was delivered on October 28th 2025…read more On November 10th he contacted me saying that the repair was complete. That same day I submitted a Venmo payment for the total he gave via email, of $355.00. He said that for some reason the payment would not clear until December 1st and could not ship until the payment cleared. On November 22nd the money had cleared my account and Venmo showed the transaction was complete. I emailed Mr. Hansen and received no response. I have since followed up with Mr. Hansen on 12/06/25, 1/07/2026, and again on 1/25/2026, and have not received any response, nor have I received my camera back. At this point Mr. Hansen has outright STOLEN a family heirloom and $355.00 from me. Mr. Hansen, if you read this, I just want my grandfathers camera back. I won't even dispute the payment, I just want the camera.

Very unimpressed. The gentleman working was nice enough but his "knowledge" in photography is very…read moreoutdated and inaccurate for today's industry. It seemed as though he didn't want to sell us a thing in telling us everything we know is wrong. I've been going in there over 15 years but I can honestly say now I will not be going back ever again!

I recently called about a part I was missing for my CH60 Cine Head and was told by the person on…read morethe phone that the part does not say it comes included but after contacting the company that sells the product they stated that it indeed does come with the part. They then implied that the part does come with every part and that there is no way I did not receive one after arguing and trying to convince the person on the phone that I did not get the part with what I purchased he reluctantly offers to give me a different one in store.

Between the spastic salesman that came straight from a used car lot that couldn't catch a hint and…read morethe old man chomping his gum louder than a sassy teenager, I couldn't get out of this establishment fast enough. Although they did have the lowest level of the product I needed and unfortunately had to settle for, I was personally stepped over constantly while trying to advice a like minded customer in the right direction on a topic is was clear my knowledge was superior. 10/10 do not recommend.

Fabulous service! I am always surprised when a mistake is made and a merchant strives to make it…read moreright. Two thumbs up!

Super helpful, especially with Apple issues. I couldn't have been happier with how they…read morecommunicated the problem to me, and helped me find a solution even if it wasn't immediately solved. Very happy with how it turned out.

Very professional help in deciding what unit I wanted. Then very helpful to set me up with future…read moreplans

I highly recommend Inkdrop Arthaus. They took an old and badly cracked/torn 16X20 picture of my…read moredad from around 1920 and gave me beautifully restored copies. I was amazed by the awesome result. The pricing was much less than I expected. I can't say enough about this place. Absolutely love the work done! THANK YOU

Last month I needed some high-quality scans of my parents' photo album fairly quickly for their…read more50th wedding anniversary. I was nervous about leaving the album with just anybody and anxious about the timing. I dropped them off at Inkdrop at a time when they were very busy. But they were able to scan the images in time, for what I thought was a very reasonable price, and they are very high quality. The images were replaced in the album perfectly---even my mom could not tell that they were ever removed. Very happy.

Better quality prints than Walgreen's and more knowledgeable staff. They carry a wide variety of…read morephoto equipment and a neat collection of vintage cameras.

From the owner: Specializing in: - Video Tape Editing Service…read more- Photographic Equipment-Repair - Video Equipment & Supplies - Photographic Equipment & Supplies - Video Production Services - Audio-Visual Creative Services - Passport Photo & Visa Information & Services - Document Imaging

Kathleen is a top quality photographer with a top notch studio and equipment. I had some specific…read morebusiness branding portrait shots in mind and she totally nailed them on top of adding valuable input. Just great all around, highest recommendation and will absolutely use her again for any photography job.

We couldn't say more about Heidi, as a person, and as a photographer. She was incredible to work…read morewith, was able to easily and efficiently line everyone up (including kids and difficult adults ;) ) in various creative shots and in a fun way, and is clearly very talented as evidenced by the beautiful shots that came of our session that will be cherished for decades to come. What's more, is that Heidi was able to do this on little more than two hours notice, coming to our aid in an emergency situation! Truly above and beyond. We are so grateful and would gladly recommend her services to anyone. Thank you, Heidi!

I'm a jerk and took an entire year to review this wonderful photographer…read more Heidi was lovely enough to take on our small wedding, and along with her fantastic eye for pictures, we got her fantastic personality. She was a real blessing since our original photographer cancelled on us last minute and left us in a terrible place. My husband and I had a great time taking photos and she had such great ideas. Her pricing was more than fair and the quality was superb. I cannot recommend this photographer enough, she is just wonderful.