Great selection of athletic apparel, hockey equipment and shoes. You may be able to find a great…read moredeal on a sale item, but pay attention at the checkout. The past 3 sale items I purchased were not reduced at the cash. I had to inform the staff member of the error, and a manager was called to correct the error. If I wasn't watching I would have been charged full price. The repeated pattern of this error is troublesome.

Absolutely incredible customer service and product knowledge. This is how business should be done …read more We were helped by Jake and he was so patient and knowledgeable. He showed us all the options and did digital 3D foot scan for my daughter and suggested the top 3 shows that would help her with overpronation . She is so happy with the final choice as it has the perfect combination of support of the arch and cushioning for comfort. We got the NB 860 v14. They have a great selection of colors , sizes and styles . Highly recommended and 5 to Jake for exceptional customer service . Thank you Jake!

Bought a pair of OnClouds and the associate handed me the shoe from the display and didn't offer a…read morediscount or any kind of explanation. I should have just bought a new pair from the OnCloud website instead of 'sharing' the shoe. If anyone is offered the shoe from the display, it should be an automatic 10% off at least. I don't want other people's foot sweat in my shoes. No offence of course.

I am an online customer, and though I never met these folks face to face, I probably had my best…read morecustomer service experience in years. An axe I ordered was delayed, to no fault of these guys; but instead of just sending a form email with new expected delivery dates they contacted me and offered several options on how I may have liked to move forward. I missed the first email (junk mail bin), but they also left a voicemail looking to get in touch over my order. I emailed them back and they sent along some sharpening oil, etc with my order when it did arrive. I've gotta say, this is not what I expected as an online, faceless customer. But besides being delighted over my new axe, I'm happy that they valued my business enough to personally reach out and make sure that the resolution over the shipping delays was tailored to me. Nice work Canadian Outdoor Equipment, I'll be sending you all my future business and recommending you to my friends and family. Thanks!

I ordered Bahco saw blades. The price was good. Shipping was reasonably fast but when the…read morepackage arrived, it was like a 10 x 10 package and they had taken 24 inch rolled and jam them in there. Three of the blades were damaged. What would've been a positive experience was ruined by crappy shipping and product.

Tip:  If you have a non-standard sized wheel and happen to get a flat, especially during bike…read moreseason, call ahead to ensure that the bike shop has your sized tube! I ended up coming to Van de Velo after I was turned away from another bike shop because they didn't have the tube that I needed.  Since I was already out and had my bike with me, I decided to head here after confirming they had a tube. On their website, appointments are required, but I was happy they had time to accommodate me. Solved my issue at a reasonable rate, so I'm happy!  I was afraid that I'd hafta head to a park and take a walk, but I literally waited 10mins for the repair.  Good as new! Shop is owned by a couple, so I was happy to support a small business.  :)

This is an absolute hidden GEM! i am never going anywhere…read moreelse for my bike related needs. The price isn't just reasonable, its cheap. I had the person change my roadbike's chain and adjust gears and he only took $30 bucks. You may think if the bike mechanic isn't charging much, he is probably not a professional. But that's not the case either, he has actually taken courses in bike repair (building wheel etc) and knows his shit. My gears have never shifted this better, he also fixed my breaks and adjusted the rear deraiuler, "I saw your derailuer was bent and your breaks were kinda misalligned, i fixed them too". This bike shop definitely needs some more love.

I recently had my sons skates "sharpened" there he plays u16aaa so every edge counts and the blades…read morewere unusable he couldn't play. I don't know what device you use or if the operators have no clue what they are doing but it was TERRIBLE! Maybe you should stick to team gear and take that sign out of your window advertising sharpening. Even as I was waiting another customer brought skates in complaining about the the same issue. I should have known! DO NOT go here for skate sharpening!

From the owner: Friendly sales and service of Canadian made Devinci bicycles. Service to all makesread more

We were in here on the weekend to get some skates for my girl. Maybe it was the time of the year…read morebut most of the inventory was skates, and skis. It wasn't as balanced as I recall. We found her skates pretty quickly on her own, and had to get sharpening and guards for them easily enough. The store itself could use a good cleaning or refresh, its a little dingy.

Sad to hear that the store has gone down since it was owned by a regular JOE…read more It has endured so much over the years. Hope it gets better.

We were in need of ski helmets and happened to pass by this Sport Chek. We turned back around to…read morevisit the store. There's currently a clearance sale going on. Women's jackets were heavily discounted and when my cousin found one she liked on the mannequin but couldn't find any on the racks we asked a sales associate for assistance. Natalia was super helpful and friendly. She checked and there weren't any left in the size my cousin needed except for the one that the mannequin was wearing. Natalia asked and was given permission to take the jacket off the mannequin for my cousin to try on. Good thing because it fit perfectly. This jacket was one of those that was heavily discounted and such a steal. When we wandered over to where the helmets were there wasn't much selection left. Between the children and adult sized helmets there was probably less than ten left on the shelves. It was definitely slim pickings. We tried a few on and asked another associate some questions before we each decided on a helmet. Natalia made the whole experience of shopping at Sport Chek a 5 star experience for sure!

I'm not sure if anyone else has noticed this but I think almost every major mall in the GTA has a…read moreSport Check in it - STC, Yorkdale, Fairview, Sherway - they're really taking over! We knew we had to make a trip to Sport Chek before our big ski trip but hadn't stopped in yet. We were meandering around the border of Mississauga and Oakville when I saw the Sport Check in this plaza. I'm actually still not sure if this Sport Chek is an outlet or just a giant store. They did have a bunch of clearance items but that might be because of the "end of winter" (like it's going to end anytime soon lol) sales that were going on. This Sport Chek is so big it has an entire Atmosphere wing where all the camping stuff is. We were able to find the ski/snowboard section which had really been picked through. Helmets seem to really be in demand these days. I remember when I was a kid (yeah back in my day!) no one wore helmets. There were only a few kids helmets on one shelf and on the other side, opened boxes/loose helmets that were men's only. I was lucky enough to find a medium one that was placed in the wrong box. There was no matching of the box to the prices that were actually displayed on the wall. I just went for it with this one and it came out to be $140 which wasn't bad at all. The sales were actually pretty fantastic! There was one jacket that really caught my eye but a darn mannequin was hogging it. I searched the nearby area for it but no luck. I found an employee nearby and asked for help. Natalia was amazing! She was able to scan the jacket on her handy terminal and let me know that all of the surrounding stores were sold out and that indeed, the mannequin was wearing the very last one that happened to be in my size. She radioed her team to make sure it was okay to undress the mannequin and tackled the problem of getting the jacket off of her. After a bit of struggle (and my moral support), the jacket was mine! I really appreciated her help with this - it was awesome. Since it was such a mission to even get the jacket I had pretty much decided I was going to get it regardless of the price. Well at checkout I found it was $400....but on sale for $150!!! Definitely made my day.