Excellent Customer Service!!! I will be back. With only 1 phone call, Smith Automotive…read morecoordinated getting my truck towed and the gentleman with the towing company kept us informed when he would be here. The repair was completed by early afternoon at a reasonable price. When you get great service like that, it is so unexpected these days. What a wonderful experience.

I had a set 2pm appointment for front end alignment. I arrived a little before 2 and they…read moreimmediately drove off my vehicle. I realized at 3:15 that they had not even taken my vehicle into the bay. They never told me about any delay or apologized for it. At 3:30 they finally took my vehicle in and at 4 I left. During this whole time the owners sat behind the desk totally ignoring my poor service. The mechanics are great, but the owners have no respect for the customer's time.

Falls Automotive was a great experience. I took my car to the flow dealership on Wednesday bc I…read morehad a flat tire. While I was there they did an inspection and came back to tell me that I had 1000 dollars worth of issue with my car. I could not afford that so I took my car to Falls Automotive and they inspected my car and were so kind and told me that nothing was wrong with car. I can't express how Lovley my experience was at falls Automotive. I would recommend them to everyone!

Copying my review from Google:…read more Wow. What a great experience. I usually have really bad experiences with mechanics, with few exceptions, Falls being one of them. They're respectful, quick, professional, and good quality. I couldn't believe how quickly they fixed my car. Nothing like driving away in your car with a huge smile on your face because you know it's been taken care of. Prices were super reasonable. I'll be taking my truck to Falls for everything from now on.

Service is always done correct and timely. Everyone is very friendly and helpful. This is my goto…read moreplace for repairs and service.

nice people, good service and capable techs. However, make sure they disclose all charges and…read morework before giving them the go ahead. I have been a regular customer for over 5 years and have paid for at least 3 oil changes i did not ask for ("we thought you wanted it done"), and just recently was charged a $180 diagnosis charge to determine that my car needed an alignment even though I told them it needed and alignment. When i picked up the car they seemed apprehensive to show me the invoice and when i called them about it after the fact they argued with me...ie, i was wrong...they were right. Not a best practice in treating a long time customer. Trust is paramount to me. To slick for me. Wont be going back.

Have always been happy with our experience here. They have always been honest and have gone above…read moreand beyond to make necessary repairs and find issues we didn't know existed.

I feel like our Volvo XC60 is in good hands with Mitchel & Devon at Hailey's! They take the time to…read moretalk in layman's terms about the repairs & do their best to save us money! Glad we have them for our Volvo service!

Great customer service, good communication and quick turn around. If you need body work or paint…read morethey are the local Winston Salem shop to see.

T&T Auto Body & Customs did an amazing job on my vehicle. From start to finish, the process was…read moreeasy and stress-free. The team was professional, honest, and kept me informed the entire time. The quality of the work exceeded my expectations, and my car looked like new when I picked it up. Pricing was fair and the turnaround time was solid. Highly recommend them if you're looking for reliable, high-quality auto body work.

I had him rebuild a ford c4 6 cyl. Transmission. I took it out of the car and brought it to him…read more His price was very reasonable and had it done in less than a week.so far so good. I would definitely use him for future projects.

Terrible service. I went due to the reviews. They were lies. Six months they "worked" on switching…read morean transmission. Not rebuilding, "just switching it" as he said... Marshall(the son ) will not take over 3 weeks. Just switch it out for the new I paid for from AutoZone.... Hassle after hassle 3 transmission ... These people will try to find a way to get any bit of money out of you. My car is in worse shape now than before. As the father said "I've been in business for over 40 years" and that's once his son can't handle business anymore and his daddy needs to step up for his goodolde son

Have used Trivette's for years. Great work and prices. They'll give you a timeline for it to be…read morecompleted and they will make that timeline.

I have used Trivettes for a number of years and found them to consistently go above and beyond with…read moreboth customer service and mechanical services. Just one such example hapoened a couple months ago when my truck broke down at the coast. I called them for advice and they offered to go get my truck and bring it back to Lexington! Wow, I would never had expected them to do that, but they did and repaired it for less than I was quoted by a mechanic at the coast. They are just awesome!

No one likes getting in their car to find it won't start, but if it happens to you I would…read morerecommend Alexander's based on my experience today. I called around before arranging a tow, and other places told me I would have to wait up to 5 days for them to get to it! Alexander's was available to take me right away. They got right to my car as soon as we arrived, and I was out within a half hour. They replaced the battery and didn't overcharge or try to make up other maladies to run up the bill. Maybe they would be busier at other times, but they were lightning fast at 9am on a Thursday. I'm grateful it was a simple repair and I was able to get back on the road and on with my day!

Went for a safety inspection for my car, and they found my tag lights were out. The waiting area…read morewas comfortable and pleasant. The owner was very informative and helpful. I went as a walk in and was out in around 40 minutes, which to me was very reasonable! Will be taking my husband's car back for the same inspection!