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    Mobil

    3.5 (2 reviews)
    Open 5:00 am - 11:00 pm

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    8 years ago

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    8 years ago

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    Quality Fuels and Service - AI-generated illustration of what happened.

    Quality Fuels and Service

    (12 reviews)

    I came here to get my vehicle inspection done and had one of the most frustrating customer service…read moreexperiences I've had in a long time. When I arrived, an older man working the front told me there were two people ahead of me, so I politely waited in line as instructed. A few minutes later, the technician doing inspections came outside, pointed directly at me, nodded, and motioned for me to drive into the shop. I wasn't even sure it was my turn, so I pointed at myself to confirm. He nodded again and waved me in. As I began pulling my car forward, the older man rushed out yelling at me, accusing me of skipping the line and asking if I "didn't want it anymore." I tried to explain that I was called in by the inspector, but he kept interrupting me, talking over me, and insisting I was wrong in a very rude and aggressive way. Thankfully, the actual inspection technician came back out and confirmed that he did in fact call me in, and that the person before me had not come out yet. He corrected the situation and even told the older man to call the next customer properly. The inspector was polite, calm, and professional. The complete opposite of the front guy. This whole situation was unnecessary and embarrassing, and it could have been avoided if the front staff communicated properly instead of yelling at customers. The inspection tech deserves credit for handling things professionally, but the older man at the front desk seriously needs training in customer service and basic respect. I won't be coming back here because no one should be spoken to that way just for following instructions.

    asked for an oil change and to look at my speed sensor. they ignored the sensor and charged me $100…read morefor oil change.

    BJ's Gas

    BJ's Gas

    (30 reviews)

    Always great reasonable prices I particularly did not go to this one here because the prices were…read more$.10 more than the one that I normally go to on route one in Norwood i'll definitely go and get gas tomorrow but not at this time

    Everytime I have been here has always had issues! First the…read moreCity of Quincy should do something about the entrance and exit! It's a huge safety issues I have seen many accidents plus it even included today at the entrance then there are so many cars they need someone outside guiding the cars cause they are all over the place and dangerous if your not careful, then I wait behind 3 cars waiting patiently while I can notice a cluster of car trying to take a left while cars are trying to turn in! Then my turn I pull up to the pump 8 to go and pay cash gave them my cash and card then they sent out my cash back telling me to go to another pump. They shut 8 down! FRUSTRATING AS IT IS TO GO AND WAIT AN ADDITION 15 or more minutes is redundant! I drove off! I feel the Stoughton BJ IS CHEAPER AND TGE CASHIER SO MUCH MORE PLEASANT! To note, BJ IN stoughton always gives me a receipt with my gas purchase YET IN ALL THE TIMES HERE GIVING CASH, not once ever did I ever get a cash receipt! That's always been a red flag to me!!!! BJ GAS SUPERVISORS NEED TO ADDRESS THAT EACH CUSTOMER SHOULD RECEIVE A CASH RECEIPT WHEN DOING A TRANSACTION - who knows if they actually puts that cash in the register! I have seen two in the booth one is playing on the phone oblivious to what's going on! Totally unacceptable and the Value here is higher than Stoughton and there are always grid lock at many times! Hire a detail to keep traffic going safely! Many customers I have talked to are also Frustrated! Poor Service, Poor Location exit/entrance, Poor customer service never giving receipts! Poor lack of customer communication!

    Mobil - servicestations - Updated August 2026

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